2020 FORD F-150 Complaints

View complaints related to 2020 FORD F-150. The complaints found here are submitted by actual consumers with first hand experience. There are more than 690 complaints submitted for the 2020 FORD F-150. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 FORD F-150
    - goose creek, SC

    2020 f150 down shift when in drive mode.it has this really hard jerk when I'm taking off from a stop light or stop sign even when stopping for a traffic light.

    Source: NHTSA WEB SITE
  • 2020 FORD F-150
    - Leavenworth, KS

    Transmission shifts hard looses power. I reported it to ford before my warrenty ran out. They said it was fine and just needed an update. It did not fix it took it and got second opinion and the transmission was bad and needed to be replaced. I had to pay out of pocket because they did not take care of the issue while it was under warrenty. Now im out 7000 because of a faulty transmission and Fords lack of addressing the issue

    Source: NHTSA WEB SITE
  • 2020 FORD F-150
    - Loomis, CA

    While driving my 2020 Ford F-150 on the highway, the transmission suddenly failed, causing loss of normal drivability and creating an immediate safety concern due to reduced vehicle control at highway speeds. The failure involved the transmission system, which I later learned may be related to Ford’s recall notice stating that the installed remanufactured transmission may be missing an internal bearing. Prior to the complete failure, the vehicle exhibited symptoms consistent with the recall, including harsh shifting, shuddering, and vibration. These symptoms escalated until the transmission malfunctioned to the point the vehicle was no longer safely operable, requiring me to tow the truck to Rocklin Transmission. The transmission was replaced out of pocket by that independent service center, and the failed component should be available for inspection upon request through that facility. The malfunction created a serious safety risk because the transmission could become stuck in certain gears, illuminate the check engine light, or potentially fail to properly engage Park, all of which increase the risk of a crash or injury. The issue was confirmed by the independent repair facility when diagnosing and replacing the transmission. The vehicle has not been inspected by Ford or other representatives prior to the repair because the failure required immediate corrective action to restore safe vehicle operation.

    Source: NHTSA WEB SITE
  • 2020 FORD F-150
    - Eudora, KS

    Transmission (10r80) down shifts hard and shifts hard between 3-4 and 7-8 gears. And front differential makes a noise.

    Source: NHTSA WEB SITE
  • 2020 FORD F-150
    - El Dorado Hills, CA

    The transmission exhibits violent, harsh shifting, sudden and unpredictable deceleration, and most alarmingly, abrupt downshifting from 10th gear to 1st gear while driving at highway speeds. This is not a minor drivability issue — it is a severe safety defect that places my life, my passengers, and other drivers at risk.

    Source: NHTSA WEB SITE
  • 2020 FORD F-150
    - Belvidere , IL

    Truck would downshift so hard it would squeak tires. Took to dealer they replaced transmission saying the drum comes loose inside and oil passages do not line up. This year should be part of your investigation

    Source: NHTSA WEB SITE
  • 2020 FORD F-150
    - Zebulon, NC

    I am writing to provide supplemental information regarding my existing safety complaints (IDs XXXand XXX). This update concerns a documented failure by Ford’s authorized dealer network to perform mandated Customer Satisfaction Programs (CSPs) that directly correlate to the catastrophic powertrain failures I have experienced. Timeline and Documentation of Failure: • August & September 2025: As previously reported, my vehicle suffered sudden "Reduced Power" malfunctions while in motion (P0734/P07F7), leading to a full transmission replacement. Discovery of Non-Disclosure: My records now confirm that on November 11, 2022—just weeks before I purchased this vehicle as a Ford Blue Advantage Gold Certified unit—CrossRoads Ford (Dunn, NC) documented that 21N03 (Cam Phasers), 21N08 (PCM Reprogram), and 21M06 (Tailgate) were outstanding. • Breach of Duty: Despite this knowledge, the dealership sold me the vehicle on December 3, 2022, without completing these safety-related service actions. Furthermore, as the registered owner, I never received the required notification from Ford Motor Company regarding the 21B10 program or its supplements. Safety Implication: The failure to apply the 21B10/21N08 updates directly contributed to the mechanical failure of the cam phasers and transmission. This resulted in the vehicle entering "Limp Mode" during highway operation, creating a severe risk of rear-end collisions due to the sudden loss of motive power. I request that these facts be added to my existing case files. The lack of manufacturer oversight regarding "Certified" vehicle standards has resulted in a vehicle that was represented as safe and fully maintained while actually harboring known, unaddressed mechanical defects.INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2020 FORD F-150
    - El Dorado Hills, CA

    transmission unexpectedly downshifting to first gear at speed. It sounds like shift cable locking clip problem.

    Source: NHTSA WEB SITE
  • 2020 FORD F-150
    - Pleasant Grove, CA

    The contact owns a 2020 Ford F-150. The contact stated that while driving at various speeds and attempting to shift into third gear, the vehicle started shaking abnormally, and the gear shift was difficult to engage, causing the transmission to shift hard. The contact stated that at faster speeds, while attempting to shift into seventh gear, there was a delayed response. The powertrain fault warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 23-2123 (Harsh/Delayed Engagement And/or Harsh/Delayed Shift); however, the VIN was not included in the TSB. The manufacturer was not notified of the failure. The failure mileage was 117,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 FORD F-150
    - Cornelius, NC

    The contact owns a 2020 Ford F-150. The contact stated while driving from a complete stop, the vehicle went into LIMP Mode and failed to accelerate as intended. After a while, the vehicle accelerated, but the acceleration was delayed. The wrench warning light illuminated, and the contact received a notification from the Ford App with the message “Powertrain Power Reduced”. The contact drove the vehicle to a dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 49,244.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE