2014 FORD F-150 Complaints

BRAKE DID NOT WORK AND PEDAL JUST WENT TO THE FLOOR. CAR WAS IN MOTION IN LOCAL MALL PARKING LOT.

I GOT INTO MY TRUCK PARKED IN THE DRIVEWAY ON A LEVEL SURFACE. I CRANKED THE TRUCK AND PRESSED THE BRAKE TO PUT IT INTO GEAR AND THE BRAKES COMPLETELY FAILED. THE BRAKES WENT ALL THE WAY TO THE FLOOR AND THE DASHBOARD DISPLAYED LOW BRAKE FLUID. IT NOT ONCE EVER DISPLAYED LOW BRAKE FLUID BEFORE THE FAILURE. THE DEALERSHIP IS TELLING ME THAT THE MASTER CYLINDER WILL BE A RECALL BUT NOT YET AND THEY WILL REPLACE THE PART WITH THE DEFECTIVE ONE. I'M HIGHLY ALARMED. I CAN'T BELIEVE THEY WANT TO PUT ME BACK INTO A TRUCK THAT THE BRAKES COMPLETLY FAILED, WITH A KNOW DEFECTIVE PART THAT GIVES ON WARNING THAT IT WILL FAIL. WHEN THE TOW TRUCK DRIVER CAME TO PICK THE TRUCK OF FOR FORD HE TOLD ME WE NEED TO TURN THE TRUCK AROUND TO TOW IT. WHEN HE TRIED USING THE BRAKES HE COULD NOT BELIEVE THAT THEY DID ABSOLUTELY NOTHING. HE WAS SCARED TO TRY AND MOVE THE TRUCK AND TOWED IT BACKWARDS. THE DEALERSHIP ALSO SAID THE BRAKE BOOSTER NEEDED TO BE REPLACED.

THE VEHICLE WAS PARKED. I GOT IN TO LEAVE THE HOTEL AND THE BRAKES DIDN'T WORK THE BRAKE WENT ALL THE WAY TO THE FLOOR. THERE WAS NO WARNING TO ANY BRAKE ISSUES. WE HAVE NO BRAKES AT ALL. I ADDED BRAKE FLUID AS THERE WAS NONE SHOWING IN THE TRUCK. I DROVE IT TO THE FORD DEALER AND THE FLUID WAS GONE ONCE AGAIN. I PARKED IT THERE. THANKFULLY I WASN'T ON THE HIGHWAY GOING 80 MPH. I LOOKED UP RECALLS AND APPEARS THE MASTER CYLINDER HAS FAILED. FORD HAS NO PARTS TO FIX AT THIS TIME AND THEY ARE NOT SUPPLYING ANY RENTALS. WE HAVE CALLED FORD NUMEROUS TIMES AND THEY HAVE YET TO CALL US BACK AND IT HAS BEEN A WEEK.

DRIVER REPORTED BRAKES FELT SPONGY IN THE MORNING ON LOCATION. DRIVER FUNCTIONED BRAKES A FEW TIME IN PARK AND LIGHT CAME ON. CHECKED FLUID LEVEL AND IT WAS LOW.

DRIVER WAS IN ROUTE TO A LOCATIONS WHEN THE BRAKE LIGHT BECAME ILLUMINATED AND BRAKE PEDAL STARTED TO FEEL SPONGY. DRIVER WAS ABLE TO SAFELY PULL OVER AND INSECT THE BRAKE FLUID RESERVOIR WHICH WAS VERY LOW. DRIVER DID A VISUAL INSPECTION AND DID NOT SEE ANY FLUID LEAKS.

THE BREAK SYSTEM FAILED, THE WARNING LIGHT FOR LOW BRAKE FLUID CAME ON AND IMMEDIATELY AFTER THAT THE BREAKING SYSTEM WOULD NOT FUNCTION. I PUMPED THE BRAKES IN AN EFFORT TO GET SOME PETAL BUT TO NO AVAIL. THE PETAL WENT TO THE FLOOR. MY SPEED WAS APPROX. 45. I WAS SUCCESSFUL IN BRING THE VEHICLE TO A STOP WITH HARD PRESSURE ON THE PETAL AND THE USE OF THE EMERGENCY BRAKE. I WAS WITHIN A MILE OF A MECHANIC AND WAS ABLE TO SLOWLY DRIVE THE VEHICLE TO HIS SHOP FOR EVALUATION. UPON INITIAL INSPECTION THE MECHANIC DETERMINED THAT THE MASTER CYLINDER HAD FAILED. HE ADVISED THAT UNDER NO CIRCUMSTANCES SHOULD THE VEHICLE BE DRIVEN. I SUBSEQUENTLY HAD THE VEHICLE TOWED TO A LOCAL FORD DEALERSHIP FOR EVALUATION. I WAS INFORMED THAT THEY WOULD HAVE TO CONTACT FORD CORPORATE FOR DIRECTIONS AS HOW TO PROCEED. TO DATE MY VEHICLE IS AT THE DEALERSHIP WITH NO WORD AS HOW THEY PLAN TO RECTIFY THE PROBLEM. THIS IS A SERIOUS ISSUE. I FELT LIKE MY LIFE WAS IN GREAT DANGER WHEN THIS OCCURRED. THIS NEEDS TO BE ADDRESSED BY FORD AND THE NTSB.

BRAKE FLUID WARNING LIGHT CAME ON. WHEN I TRIED TO STOP, THERE WAS NEAR COMPLETE BRAKE FAILURE. PEDAL WENT TO FLOOR WITH ONLY MINOR BRAKING CAPACITY. HAD TRUCK TOWED TO FORD DEALER. I HAD TRUCK AT MY LOCAL DEALER ON 6/16/2016 AND ASKED THEM TO CHECK THE BRAKES BECAUSE OF THE RECALL I HAD HEARD ABOUT. I WAS TOLD THERE WAS NOT A FIX FOR IT AS OF YET. NO MENTION WAS MADE OF BRAKE FLUID BEING LOW AT THAT TIME NOR WAS THERE ANY MENTION THAT I MAY LOSE ALL BRAKING

LOST BRAKE FLUID AND BRAKE PEDAL WENT TO FLOOR WHILE TRYING TO BRAKE ON THE INTERSTATE. LUCKILY I WAS ABLE TO SLOW THE TRUCK DOWN WHEN I CAME TO A STOP I HAD ZERO BRAKE FLUID AND NO OBVIOUS LEAK.

MY FAMILY AND I HAD HEADED HOME FROM A FAMILY VACATION AND GOT ONLY 4 MILES FROM MY WIFE'S FAMILY HOME WHEN A LOW BREAK FLUID LEVEL LIGHT CAME ON SUDDENLY. I DROVE FOR ABOUT 30 SECONDS BEFORE PULLING OVER TO THE SIDE OF ROAD TO TURN TRUCK OFF, THEN ON AGAIN HOPING THIS MIGHT SOLVE WHAT I THOUGHT WOULD BE AN ELECTRICAL ISSUE. WHEN I TURNED THE TRUCK BACK ON, THE SENSOR WAS STILL ON. I PROCEEDED TO DRIVE ABOUT 1/2 MILE FURTHER WHEN I NEEDED TO SLOW A BIT DUE TO TURN IN ROAD. THE BREAK PEDAL WENT DOWN TO THE FLOORBOARD. THIS WAS LESS THAN 90 SECONDS TOTAL AFTER THE LIGHT CAME ON TO BEGIN WITH. KNOWING SOMETHING WAS SERIOUSLY WRONG WITH THE TRUCK, WE IMMEDIATELY PULLED OVER FOR GOOD AND CALLED A TOW TRUCK. ONCE IT GOT TO THE DEALERSHIP, THEY INFORMED ME THAT THE BREAK MASTER CYLINDER AND BOOSTER WERE SHOT AND THAT FORD HAD ALREADY BEGUN A RECALL ON THIS ISSUE, THOUGH HAD NOT NOTIFIED THE CONSUMERS YET AND WERE NOT PLANNING TO DO SO UNTIL MID JULY. THAT WAS STRAIGHT FROM THE DEALERSHIP THAT MY TRUCK WAS TOWED TO. KNOWING THIS, MY FATHER IN LAW AND I BEGUN TO CALL OTHER DEALERS WITHIN 100 MILES TO SEE IF THEY MIGHT HAVE A MASTER CYLINDER AND BOOSTER AVAILABLE AND OF COURSE, THEY DID NOT AS FORD HAD ALREADY BEGUN RECALLING THE OLD FROM THE DEALERS. THIS IS A SERIOUS ISSUE AND MY FAMILY AND I COULD HAVE BEEN SEVERELY INJURED HAD WE NOT THOUGHT AND ACTED QUICKLY. ANYBODY WHO HAS EVER DRIVEN A VEHICLE KNOWS THAT MOST LIGHT SENSORS WARN YOU OF A PROBLEM THAT YOU HAVE SOME TIME TO LOOK INTO. THIS ISSUE IS FAR MORE SERIOUS. WE HAD SECONDS TO PULL OVER AND GET SAFE, OR THE BREAKS WOULD HAVE BEEN COMPLETELY DRY OF FLUID LEVELS AND THE VEHICLE HITTING SOMETHING OR SOMEONE WOULD HAVE BEEN COMPLETELY OUT OF OUR CONTROL. MY VEHICLES NOW SITS WAITING FOR PARTS THAT MAY OR MAY NOT BE AVAILABLE ANYTIME SOON. DEALERSHIP JUST SAID TO THROW SOME BREAK FLUID IN AND GO.

TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING AT ANY SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE WARNING LIGHT KEPT SWITCHING ON AND OFF. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,200.