2021 FORD F-150 Complaints

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the hub bolt had fractured. The approximate failure mileage was 36,000.

I have been trying to get a recall situated with Ford now for almost a year. They say they have no fix. I am making payments on truck and can’t use it like I should be. Even came out of my own pocket and had ford install a new fuel pump however problem came back. Just not fair I purchased a vehicle from A reputable company and they will not help me at all. Not even a loaner.

Check engine light coming on and off with an emissions code, transmission shifting really hard

Trans is hanging shifting into 2nd gear, 4th gear, 7th gear, and 9th gear. Also has gotten stuck in 10th gear 3 times. Had to roll over to the side of the road turn the truck off and restart. Also have hard shifts from 1-3 and then have hard downshifts from 5-4-3.

While driving my 2021 Ford F-150 PowerBoost, the vehicle issued a pre-collision warning followed immediately by a restraint system warning. The airbag then deployed without any collision or impact. There was no crash, obstacle, or reason for deployment. The airbag deployment shattered the windshield and caused interior damage. This appears to be a false activation of the pre-collision system and unintended airbag deployment, creating a serious safety hazard. This could easily result in injury or loss of vehicle control. The vehicle needs to be investigated for a potential defect in the airbag system, sensors, or pre-collision assist system.

I am filing this complaint regarding an unresolved safety recall on my 2021 Ford F-150 (VIN: [XXX] ), Recall 25S75 / NHTSA 25V455, issued July 2025. As of today, April 10, 2026, no remedy is available and Ford has not provided a firm commitment beyond a verbal statement from a customer service representative. I contacted Ford in writing via certified mail (delivered March 27, 2026) and by email. Ford Case Number: [XXX]. I received one email response on March 31, 2026 from Patrice Hargrove, Truck Concern CXS, stating the remedy would not be available until June 2026, that Ford had not advised me to stop driving, and that Ford would not provide a loaner or rental reimbursement. I responded the same day asking for written confirmation of the June 2026 date and confirmation that my correspondence had been documented in my case file. I followed up again on April 6, 2026. I have received no response to either email. My concern is not only the recall itself but the history of this specific vehicle. In October 2022, this truck stalled in the middle of the street while I was driving with my children in the vehicle. It was towed and serviced, with the cause attributed to alternator failure. The failure mode described in Recall 25S75, an engine stall caused by fuel pump failure, is the same experience I have already had with this truck. This vehicle has also undergone a rear axle wiring harness repair in June 2024 and a transmission service under Customer Satisfaction Program 25L02 in December 2025. I have two young children who ride in this vehicle regularly. Ford has acknowledged a safety defect that can cause an engine stall while driving, has provided no interim safety accommodation, and has not responded to my follow-up correspondence in over a week. I am requesting that NHTSA review Ford's handling of this recall and the adequacy of Ford's response to affected owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Unreasonable Delay in Remedy for Recall 23V896 / 23S65 I am filing this complaint to report an unacceptable delay in the remedy for NHTSA Recall 23V896 (Manufacturer 23S65). This recall was issued in December 2023, yet as of April 2026, the manufacturer continues to claim that parts are unavailable for repair. This delay has persisted for nearly three years, during which time the manufacturer has continued to produce and sell new vehicles while leaving existing owners at risk. 1. Component Failure & Inspection: The components involved are the rear axle bolts. The vehicle and the specific components are available for inspection upon request. 2. Safety Risk: The safety of myself, my passengers, and others on the road is at significant risk. A failure of the rear axle hub bolts can result in a total loss of motive power (the ability to move the vehicle) or cause the vehicle to roll away while in park. Both scenarios significantly increase the risk of a high-speed crash or injury to pedestrians. 3. Confirmation & History: The necessity for this repair has been confirmed by an authorized dealer service center. However, the vehicle has not yet been inspected by the manufacturer’s corporate representatives, police, or insurance. 4. Symptoms & Warnings: There were no warning lamps, messages, or physical symptoms of the problem prior to the failure. I only became aware of the defect through the official recall notification provided by the manufacturer and the NHTSA. Conclusion: It is unacceptable that a known safety defect remains unremedied for this duration. I am requesting that the NHTSA investigate the manufacturer's failure to provide a remedy within a reasonable timeframe as required by law, especially considering the continued production of new units using similar components.

The contact owns a 2021 Ford F-150. The contact stated that while driving at 70 MPH, the contact noticed an unusual grinding sound. The vehicle was driven to the shoulder of the road. The contact noticed a lot of unusual clicking or rattling sounds. In addition, several unknown warning lights were illuminated. The contact stated that upon exiting the vehicle, the contact noticed a fire underneath the vehicle. In addition, the drive shaft was detached. The contact stated that the fire burned out independently. The vehicle was towed to the contact's residence. The contact stated that the drive shaft had scorching around it. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact stated that the recall, NHTSA Campaign Number: 21V986000 (Power Train, Structure), was performed on the contact's VIN about six months ago. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 111,000.

Two of my catalytic converters have failed twice. The first time was at the end of January 2024, the second time was at the end of March 2026. All regular maintenance on the vehicle has been completed at a Ford dealership. The only explanation I have received for the failure of the catalytic converters was "the parts were defective." I have owned five Ford trucks in my lifetime and this is the first time the catalytic converters have failed, and they have failed twice on a five year old truck. This is, however, the first hybrid truck I have ever owned. Perhaps there is a defect in the design of the motor that the general public may not be aware of? Hopefully you can look into this situation to prevent someone else from going through the drama that I'm having to deal with. Lightening has already struck twice and I'm just praying that it will strike the third time for me before the two year warranty runs out on these catalytic converters that were just installed in my truck.

Transmission is shuddering at speeds up to 60mph. Can cause the vehicle to jump repeatedly.I am worried at such a high speed the vehicle could lose control and put my life and others at risk. Also can shift very hard when coming to a stop so much so that it feels like I’ve been hit from behind by another vehicle. I’ve never had any type of messages or warning lights prior or post. After searching up issue I have found hundreds and hundreds of other vehicle owners with the 10r80 transmission to be experiencing similar problems. Ford has acknowledged the problem and have a fix but at a high cost. Some people are not able to repair vehicles at that moment could be putting themselves and other at risk of death or injury.