2020 FORD F-150 Complaints
View complaints related to 2020 FORD F-150. The complaints found here are submitted by actual consumers with first hand experience. There are more than 690 complaints submitted for the 2020 FORD F-150. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 FORD F-150- Winder, GA
Transmission will not shift into gear. No recall on this and dealers option is for service and repair. Transmission was serviced and problem shifting still continues. I have received alerts from Ford Pass App indicating Powertrain Malfunction/ Reduced Power — What Is Happening? The transmission control module has detected a concern when trying to shift to 7th gear. A failsafe logic disables 7th gear for the remainder of this key cycle. What Should I Do? Have your vehicle checked by an authorized dealer as soon as possible. This loss of power is a huge safety issue as when I accelerate into traffic the lag in shifting causes the truck to not get up to speed and you’re basically a sitting duck. Transmission was serviced and this did not resolve the issues. Replacement is now scheduled and will cost a minimum of $9000.00. This is a KNOWN issue with the 10-speed transmissions and should be recalled for repair &/or replacement by FORD. This truck has only 116,000 miles!!
Source: NHTSA WEB SITE -
2020 FORD F-150- Sarasota, FL
The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen or occasionally failed to activate while shifted into reverse(R). The failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. A message to check the surrounding area was displayed on the instrument panel. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 91,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 FORD F-150- Coatesville, PA
My rear back up camera all of a sudden does not have a clear view when backing up, the view is very grainy, and you cannot see anything behind you, Ford has recalled 1.4 million back up camera's and is tell me my truck is not affected, but the same year trucks are also affected by the recall.
Source: NHTSA WEB SITE -
2020 FORD F-150- bradford, NH
The transmission progressively became worse--skipping gears, lurching, clanking, hesitating and losing power. It became unsafe to drive. A complete rebuild of the transmission we required. There is a defect int he transmission that allows bushing/rings to move around.
Source: NHTSA WEB SITE -
2020 FORD F-150- Republic, MO
My camera went bad at 69000 mi, it does exactly as those recalled but I don't get a recall notice!! Camera needed as safety tool for me, as I am 81 years old, why do they go all around this year and model!! It does exactly as those recalled!! Spoke to ford several times but no results!! Help!!06
Source: NHTSA WEB SITE -
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2020 FORD F-150- Orange Park, FL
While driving, my 2020 Ford F-150 suddenly displayed a warning on the dashboard that read “Steering Assist Fault – Service Req’d.” Moments later, the truck completely lost power steering, and the steering wheel began to lock up while the vehicle was still in motion. I, (the owner of the vehicle), was able to muscle the steering wheel just enough to safely get us off the road and home. Had he not had the physical strength and experience to manage the vehicle manually, this could have resulted in a major accident or fatality. The truck was towed to Duval Ford on October 13, 2025, where it was diagnosed as needing an electronic power steering rack replacement, with a total repair estimate of $4,049.70. The vehicle is not under warranty, and Ford has informed us there is no recall currently associated with this issue. This is a critical safety failure of a steering system and should not be happening at any mileage. We are reporting this incident to request a formal NHTSA investigation into this issue, as it could easily lead to severe injuries or death in other cases.
Source: NHTSA WEB SITE -
2020 FORD F-150- Fort Wayne, IN
Truck was traveling at 30 mph and slowing down for stop sign and shifted from 4 th gear to 3rd gear so hard the trucks engine turned off and had to come to a stop and shift into park to turn truck off and back on again. Truck was traveling at 30 mph and slowing down for stop sign
Source: NHTSA WEB SITE -
2020 FORD F-150- perrysburg, OH
At around 61,000 miles my transmission started having a shuttering noise and had a harsh jerky shift from 3rd to 5th when vehicle was recently started up for the first time of the day. multiple TSB's on Ford's website for this issue including the latest TSB 25-2301. It appears that the interior drum has failed which has been a known issue. Dealer states $6219.87 to repair the transmission. CDF TSB, replace the valve body, and reprogram the PCM.
Source: NHTSA WEB SITE -
2020 FORD F-150- New Philadelphia, OH
While driving on the interstate doing around 70 MPH I I Stanton drive up a fairly steep hill on the road . About half way up the truck down shifted from 10th gear too what it said was 7th. The gear did not engage and the truck revved up like it was in neutral. I pulled over immediately. Checked under the truck and no leaks. Got back in and truck ran like normal. Went to the dealer and was told that is a common issue with this particular transmission. I also have noticed when driving and coasting too a stop when the truck downshifts there is sometimes a loud clunking sound. Ford needs to be help responsible for putting trash transmissions in these vehicles. Please advise them to issue a recall and repair or replace them.
Source: NHTSA WEB SITE -
2020 FORD F-150- Broken Arrow, OK
The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended and jolted. The contact stated that the failure occurred while driving between the second and the third gears. Additionally, the contact noticed that the vehicle made unusual sounds while shifting into gears. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the safety failure. The failure mileage was approximately 65,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE