2021 FORD F-150 Complaints

The contact owns a 2021 Ford F-150. The contact stated that while stopped, the vehicle hesitated and shuddered while depressing the accelerator pedal. There was no warning light illuminated. The vehicle stopped in the middle of the road and failed to move even while in neutral(N). Due to the failure, the vehicle was towed to the dealer, where it was diagnosed with a defective fuel pump. The contact was informed that the VIN was included in NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the parts for the recall repair were not yet available. The contact was provided with an estimate for the repair, which the contact approved. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

Vehicle: 2021 Ford F-150 (VIN: [XXX] ). The vehicle has been undrivable due to since Aug 4, 2025 and is currently at a Ford dealer in Amarillo, TX. Ford/dealer state it is undrivable due to a recall condition and that parts are not available / no ETA for remedy. Component: rear axle nuts and axle shafts, axle shafts are stripped, may cause rollaway or power loss while driving ,according to Ford. The vehicle has been inspected by Ford at Tri-State Ford in Amarillo, TX where the vehicle has been held since August 4th, 2025. Ford says the axles are under the recall, the recall claims parts are available, but the Amarillo Ford (Tri-State Ford) has NOT fixed the vehicle and states they have no idea when they will get the parts. Ford also sent a message several months ago saying they have no ideal when the parts will be available. Request: NHTSA review the recall remedy delay leaving vehicles undriveable for extended periods. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2021 Ford F-150 has been inoperable for over three months due to a safety recall involving the rear axle hub. The dealer and manufacturer have been unable to remedy the recall within a reasonable time due to parts unavailability, and no repair timeline has been provided. I requested a loaner vehicle from the dealer and was told there were six to seven customers ahead of me. The dealer reported to Ford corporate that I declined a loaner vehicle, which is not accurate. No loaner was made available to me, and I was forced to obtain alternate transportation through my employer. The dealer initially required payment to inspect my vehicle for the recall and held the truck for approximately one week before stating the issue was not recall related. When I asked how this determination was made, I was told additional payment was required to disassemble the rear hub for further inspection. After escalating the issue and expressing concern about the handling of the recall diagnosis, the dealership director contacted me and later confirmed that the issue was, in fact, related to the recall. However, I was told it would take a couple of months to repair due to parts backorder. At this point, my vehicle has been unusable for over three months with no repair timeline, no manufacturer provided loaner or rental vehicle, and no resolution. I am continuing to make payments and maintain insurance on a vehicle I cannot safely operate due to an unresolved safety recall. This appears to be an unreasonable delay in remedying a safety defect.

Led Daytime running lights burnout. No repair by ford without replacing whole housing. No covered under warranty.

There is a hard jerk that happens when moving from a dead stop and then it will shift into gear. Its been reproduced by a maintenance shop. They stated it was the transmission. It has not been inspected by a manufacturer. There was no warning lamps which causes a high risk of safety, including a possibility of accident while on the road.

When the truck is put into reverse especially when cold the transmission does not initially go into gear. When it finally does the vehicle lurches rearward violently and I have to slam on the brakes to not hit anything. The transmission was just "bench" rebuilt under the Ford powertrain warranty supposedly with a CDF drum and valve body replacement along with software updates including adaptive reset and relearn with the appropriate drive cycles however the vehicle still exhibits this condition. I called Ford customer service and filed a complaint with them last month. They told me to bring to another dealer which the vehicle is currently at and has been for a month. They claim that it is normal for this transmission and refuse to fix it. I have video evidence of the truck being put into reverse and the RPM rising before it slams into reverse. I also demonstrated first thing one morning to a technician after a cold soak overnight and he agreed that the vehicle has a delayed engagement in reverse and when it did finally engage it did so violently. The dealer told me to record it and that would be the best evidence and I did along with presenting it to them. After this they changed their mind and said actually a technician has to witness which I also did. Again they said this wasn't good enough. A field engineer supposedly looked at the vehicle and they wont tell me what he said. Very odd. I feel like im getting the run around and have an unsafe vehicle that Ford refuses and it trying to worm their way out of safetly fixing! In the description below is when the truck can be seen in the video recreating the problem however it has done this countless times.

The passenger side daytime running light no longer illuminates or illuminates poorly. During daytime inclement weather, low beams must be manually turned on to ensure there's some form of lighting illuminated during snow, fog, etc. Problem is well known by the dealer and extremely wide spread in the 2021 to 2023 F-150. The component has not been inspected. There is no warning lamp to indicate daytime running light failure.

Right rear axle bolt sheared off. This was first reported to dealer in mid 2025 and recall repair has not yet been completed. This is Ford recall 23S65, NHTSA recall 23V896.

The vehicle reported a charging system failure alert and came to a jerking stop. The battery was completely drained and the alternator had failed at 71,000 miles. The vehicle stopped in the drive lane on a heavily trafficked road. The emergency release lever was found and pulled to allow the truck to pull over.

I'm reporting that my driving/fog lights aren't working and haven't for some time. My truck only has 58,000 miles on it and is only 5 years old, I have been guided to report this issue to the NHTSA. I drive allot in the early morning and am NOT getting the lighting I should, it's agravating that you pay so much for a vehicle and the lights don't work properly. I have read 100's of post/emails and vlogs, there are thousands and thousands of these trucks with that same issue, what can I do to repair or replace these lights? Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)