2020 FORD F-150 Complaints
View complaints related to 2020 FORD F-150. The complaints found here are submitted by actual consumers with first hand experience. There are more than 690 complaints submitted for the 2020 FORD F-150. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 FORD F-150- Parkville, MD
There is an existing recall for 2020 ford f150's NHTA 25V442 Ford 25S72. Pertaining to the sync 3 malfunctioning as Ford put it "Ford says that an error in the SYNC infotainment system could cause a blank image to be displayed while reversing, or the rear-view image may remain on display even after a driver has stopped reversing." My vehicle is and has been doing this for a very long time. Sa.e problem. However, my vehicle VIN is not included in the recall. Will it be added at a later date?
Source: NHTSA WEB SITE -
2020 FORD F-150- Fort Myers, FL
Somehow my daughter engaged park assist. She put her foot on brake and with it still on the break truck began reversing and do not stop till we ran over a mailbox. We even tried to turn wheel.
Source: NHTSA WEB SITE -
2020 FORD F-150- Parkville, MD
I have 2 problems with my vehicle that have been going on for a while now. First there is an existing recall for 2020 ford f150's NHTA 25V442 Ford 25S72. Pertaining to the sync 3 malfunctioning as Ford put it "Ford says that an error in the SYNC infotainment system could cause a blank image to be displayed while reversing, or the rear-view image may remain on display even after a driver has stopped reversing." My vehicle is and has been doing this for a very long time. However, my vehicle VIN is not included in the recall. Though it should be since it is the exact same problem. The other safety issue I have is the front facing camera. It has completely stopped working quite some time ago. I asked ford about it, and they told me they would have to charge me to look into it. I don't have the money to throw at problems that should be fixed under recall because they are safety issues. This camera not working shuts down the pre collision assist which is very dangerous. It also controls the auto hi and lo beam for seeing at night, and last but not least the cruise control doesn't work without it.
Source: NHTSA WEB SITE -
2020 FORD F-150- Parkville, MD
The contact owns a 2020 Ford F-150. The contact stated that the front camera was inoperable. Additionally, the contact stated that while reversing, the rearview camera image was black or frozen intermittently. The contact stated that the rearview camera had also remained activated temporarily while driving. The contact related the failure to NHTSA Campaign Number: 20V575000(Visibility, Back Over Prevention). The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 37,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 FORD F-150- Quincy, IL
Transmission jerking, clinking sounds,hard up or down shifting. When starting first time in the morning, feels like the transmission is engaging, gives alittle jerk.
Source: NHTSA WEB SITE -
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2020 FORD F-150- Frisco, TX
At roughly 9:55pm on Thursday, July 11th while traveling northbound at 70mph on the Dallas North Tollway, my 2020 Ford F-150 Shelby Baja Raptor had an instant catastrophic engine failure. All power to the truck was lost. A red solid battery light came on the a yellow engine light began flashing. I was EXTREMELY fortunate, in that I was able to guide and control the vehicle off of the freeway, on to the service road and glided into a hospital parking lot. The steering completely locked up while navigating from the service road into the hospital parking lot. Once again I was EXTREMELY lucky. This was a terrifying experience that is imporrible to describe with words. The next morning I had the truck towed to a reputable auto repair business close by. Later that day the owner of the business informed me that the crankshaft sheared into where it meets its connection to the engine. He cited that this is EXTREMELY rare and would visit with Shelby America on Monday morning(today 7-14-25). There were no warning lights of any kind that have come up within the last year. The vehicle was purchased locally in the Dallas/Fort Worth area. All maintenance...scheduled and non-scheduled have been performed at the same Ford dealership where the truck was purchased. The truck has had $40,000 worth of maintenance on it since the beginning of 2025. This failure doesnot make sense. The Auto Repair shop indicated that I need a new engine. They also didn't understand why this would happen.
Source: NHTSA WEB SITE -
2020 FORD F-150- Johnson city, TN
I’ve already had 10R80 10 speed transmission replaced once at 53,000 miles. Now I’m at 65,000 miles and I’m having issues again. Twice this past week, my truck has shifted from 6th gear down to 1st gear while driving for no reason. I’m getting rough shifts again and a lot of clunking and jerking.
Source: NHTSA WEB SITE -
2020 FORD F-150- Lebanon, IN
There is a flaw in the design of the 2020 F150 and specifically the 5.0L V8 Engine. I have kept up to date on all maintenance, no visible oil spils and engine is consuming/burning significant amounts of oil. I've been told by numerous dealerships/mechanics that there is nothing that they can do and to try and join all of the class action lawsuits. I spent 50k on a vehicle that isn't even making it thru the life of the loan..... WHY DO I HAVE TO DO A CLASS ACTION. THIS SHOULD BE CONSUMER PROTECTION.
Source: NHTSA WEB SITE -
2020 FORD F-150- Gastonia, NC
I have a 2020 F150 King Ranch with 64K miles on it. It has always shifted harshly, but I had thought that was just the issue with the design of the 10-speed transmission. Right after 60K miles, the transmission would stay stuck in 1st and rev the rpms high and then jump to 4th. There were other times where the transmission would harshly jump up or down gears. I took it into the local Ford dealership to be reviewed. Of course, this is another case of a faulty 10R80 transmission. I had to get the entire transmission replaced. An almost $10K repair and Ford Motor Co only covered $3800 of it. This is unacceptable, dangerous, and quite frankly irresponsible of Ford. I called the Ford Customer Service three times, each of which, they referred me back to the local dealer (who referred me back to the Ford Motor Co case). Some quick background. I'm a very loyal Ford customer. I've owned 3 F150s, an Expedition, and a Ford Fusion. I get all of my services done at the local Ford dealership. I've never had a transmission go out and especially on such a new truck. ** I rarely tow, so this hasn't been a truck that has been towing a lot of weight (I've towed 4 times with a trailer < 4000 lbs). Customers shouldn't have to pay over $5K for repairs on a truck less than 5 years old that cost over $70K (and 4K miles beyond the Powertrain warranty). That's ridiculous. Ford should step up and do the right thing and recall these transmissions for the customers experiencing problems. I now know of 6 personal people (in a small town) that has the same issue and the dealership is full of trucks with the same transmission problems.
Source: NHTSA WEB SITE -
2020 FORD F-150- San Jacinto, CA
The contact owns a 2020 Ford F-150. The contact stated while driving at an undisclosed speed, the contact heard an abnormally loud pop. The contact drove the vehicle to the shoulder of the road. In addition, the contact stated that the transmission was slipping. The automatic transmission failure warning light was illuminated. The contact turned off the vehicle. The vehicle was restarted and driven to the residence. The vehicle was then towed to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE