2002 FORD F-150 Complaints

TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED AND SUDDENLY WITHOUT INTENT THE CRUISE CONTROL FAILED TO OPERATE. IN ADDITION, THE HORN WOULD NOT SOUND UPON ENGAGING. THE AUTHORIZED DEALER WAS NOTIFIED AND THEY INFORMED THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL). A FEW YEARS LATER, THE IDENTICAL FAILURE RECURRED. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. ...UPDATE 01/20/12 *BF UPDATED 01/25/12

TL* THE CONTACT OWNED A 2002 FORD F-150. WHILE DRIVING IN REVERSE AT APPROXIMATELY 2 MPH, THE CONTACT NOTICED SMOKE EMITTING FROM UNDERNEATH THE HOOD. THE CONTACT IMMEDIATELY EXITED THE VEHICLE. A POLICE REPORT OF THE INCIDENT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE MASSIVE FLAMES, WHICH EXTENDED 50 FEET INTO THE AIR. THE VEHICLE WAS TOWED TO A SALVAGE FACILITY FOR FURTHER INVESTIGATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT VARIOUS WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE GEM MODULE FAILED DUE TO A WATER LEAK. THE CONTACT WAS ALSO INFORMED THAT THE MODULE NEEDED TO BE REPLACED AND THE WINDSHIELD NEEDED TO BE RESEALED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED BECAUSE THE NECESSARY PARTS WERE ON BACK ORDER. THE FAILURE MILEAGE WAS 103,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING) ON NOVEMBER 23, 2011. THE FUEL TANK HAD BEEN LEAKING FUEL EVER SINCE THE REPAIR. THE CONTACT STATED THAT THE LEAK WAS CAUSED BY THE STRAPS BEING TAKEN OFF AND REPLACED. THE CONTACT FELT THAT THE MANUFACTURER SHOULD BE OBLIGATED TO REPAIR THE FUEL TAKE IN ADDITION TO REPAIRING THE FUEL TANK STRAPS. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 130,556.

DRIVING WITH TWO KIDS IN TRUCK HEAR BUMPING SOUND PULL OVER STRAP BROKEN AND GAS COMING OUT OF TANK GET HOME CALL SEABREEZE FORD HES AWARE OF PROBLEM GET IT THEIR SAID GAS TANK STRAP RUSTED TO THE FUEL TANK SO WHEN STRAP BROKE IT RIPPED A HOLE IN FUEL TANK HE ALSO SAID COULD NOT HAVE DONE A REPLACEMENT ON STRAP BECAUSE IT ALREADY BONDED TO TANK RUSTED TOGETHER FORD WILL ONLY PAY FOR STRAPS AT THIS TIME SERVICE MAN EVEN THE SAID FAULTY STRAPS BREAKING RIPPED THE HOLE IN THE TANK LUCKY NO FIRE HOW CAN THEY NOT ACCEPT A CAUSED B BAD STRAPS CAUSED RIPPED HOLE IN GAS TANK. *TR

AGAIN HERE IS VIN # AS APPEAR ON TITLE WILL NOT LET ME ENTER IN BOX AT TOP OF FORM WHY WHY WHY VIN 1 [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2002 FORD F-150. CONSUMER WRITES IN REGARDS TO RECALL AND REPAIRS *TGW THE CONSUMER STATED HE MADE AN APPOINTMENT AS SUGGESTED BY THE RECALL LETTER TWO WEEKS AGO AND AS OF OCTOBER 7, 2011 THE DEALER INFORMED HIM THE PARTS WERE STILL NOT AVAILABLE. THE CONSUMER ALSO STATED THE INSTRUMENT CLUSTER DID NOT WORK, WHICH MADE IT DIFFICULT TO SEE THE MILEAGE ON THE VEHICLE. THE CONSUMER WAS INFORMED THE ONLY WAY TO FIX THE PROBLEM WAS TO REPLACE THE ENTIRE MODULE AS THE DASH MUST BE TAKEN APART. *JB THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALER AFTER WAITING SEVERAL MONTHS FOR THE PARTS AND WAS INFORMED THEY COULD NOT REPLACE THE GAS TANK, BECAUSE IT WAS LEAKING AND IT WAS NOT COVERED UNDER THE RECALL. THE LEAK WAS DUE TO THE FAULTY STRAPS WHERE THE METAL WAS RUBBING ON METAL. UPDATED 12/20/11

I RECEIVED A RECALL ON MY FORD F-150 PICKUP, REPLACE FUEL TANK STRAPS. I CALLED AND MADE A APPOINTMENT. WHEN I GOT TO THE DEALERSHIP, THEY TOOK MY TRUCK TO THE SERVICE DEPARTMENT. THEY INFORMED ME , THEY DIDN'T HAVE THE PARTS TO REPAIR IT. IT WAS UNSAFE TO DRIVE, BUT WANTED ME TO SIGN A WAVER, WHICH WOULD HOLD ME ACCOUNTABLE, IF THE STRAPS BROKE , AND CAUSED AN ACCIDENT.THEY WANTED ME TO DRIVE THE TRUCK HOME!! I HAD TO LEAVE THE TRUCK AT THE DEALERSHIP. I WASN'T GOING TO DRIVE A DANGEROUS TRUCK HOME? THIS IS FRIDAY, THEY WON'T HAVE THE PARTS UNTIL TUESDAY TO FIX IT. WHAT A PAIN!!! THEY WOULDN'T EVEN GIVE ME A RENTAL TO DRIVE, THEY HAD TO DRIVE ME HOME!! *TR

TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THE FUEL STRAPS BORE A HOLE IN THE FUEL TANK AND CAUSED THE FUEL TO LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY WOULD REPAIR THE STRAPS UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING) BUT THEY WOULD NOT REPAIR THE HOLE THAT THE STRAP CAUSED IN THE FUEL TANK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT ADVISED THAT THEY WOULD ONLY REPAIR THE STRAPS UNDER THE RECALL. THEY OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 33,278.

I AM REPORTING THIS INCIDENT AS THE PERSON WHO'S CAR WAS AFFECTED BY THE FIRE. I PARKED MY CAR NEXT TO A 2002 FORD F150, AND AFTER BEING HOME FOR ABOUT AN HOUR AND A HALF, A POLICE OFFICER CAME TO MY DOOR AND TOLD ME THAT MY CAR (VW JETTA) WAS INVOLVED IN A CAR FIRE. APPARENTLY THE F150 CAUGHT FIRE AND BURNED MY CAR, A BUSH, AND ANOTHER CAR. THE FIRE MARSHAL ON SCENE EXPLAINED TO ME THAT FORD HAD A RECALL ON MULTIPLE VEHICLES THAT HAD THIS PROBLEM. THE F150 IN QUESTION IS TOTALED AND HAS TO BE TOWED OFF THE PROPERTY. I HAVE SINCE COME INSIDE AND FOUND THE SWITCHFIRES.COM WEBSITE, AND CLICKED ON THE LINK PROVIDED BELOW, WHICH IN TURN HAS LED TO GIVING IN MY INFO, AND DISCUSSING MY DILEMMA. *TR