2014 FORD F-150 Complaints

1. Aug 2024, shortly after transmission recall was performed. I shifted vehicle from Park to Drive, vehicle was on very slight incline and rolled backwards, as if in Neutral. Shifted vehicle back to Park, then to Drive. Same thing happened again, seemed as if vehicle was in Neutral. Turned vehicle off, waited about 2 minutes, restarted and vehicle shifted appropriately. 2. Oct 2024, speedometer, dashboard information system and navigation not working. I had to use my phone's gps to monitor speed and direction. Once I reached my location and it was safe to turn the vehicle off, I did so and waited about 2 minutes, restarted and all information was active and working correctly. This appears to be another electrical/program issue as with the recent issue of downshifting recall. I had experienced the downshifting issue and I had even taken it to a transmission shop but they could find nothing until the recall from Ford was issued July 1, 2024. Thanks in advance for researching above mentioned issues. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Ford F-150. The contact stated while his son was driving 50 MPH, the vehicle downshifted into third gear and remained in third gear. The vehicle was manually shifted into manual mode (M), and then up to 6th gear. The check engine warning light and another unknown warning light illuminated. The vehicle was taken to an independent dealer and an unknown DTC code populated while on the diagnostic machine. The vehicle was taken to a dealer where it was diagnosed that the lead frame needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.

Defected original lug nuts. Experienced lug nuts that had swollen and could no longer be removed from the wheels using a normal socket. High risk to be stranded if needing to change spare tire. Concern for overall wheel stability due to not being secure / tight due to mushrooming Expensive to replace.

The contact's husband owns a 2014 Ford F-150. The contact stated that while driving and exceeding 60 MPH, the temperature gauge became high and suddenly dropped to "0". Additionally, the contact stated that the temperature gauge was fluctuating while driving at various speeds and while at a complete stop. The contact's husband scanned the vehicle with a vehicle scanner but was unable to retrieve diagnostic trouble codes. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 160,000.

While traveling down [XXX], My 2014 F150 suddenly downshifted while driving 70 MPH. I contacted the dealership because it was showing output speed sensor fault and they advised it was a recall. The vehicle was “fixed” by reprogrammed but since they updated the vehicle, the vehicle continued to downshift and now my truck will not drive properly. Since they came out to reprogram, I haven’t been able to drive my truck but 2 times. I drive over 150 miles a day with my [XXX] daughter in my truck. It doesn’t go in drive without jumping and I’m worried to even try to drive it with my daughter inside. Spoke with the dealership again and they now said because the codes not there anymore there is nothing they can do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Ford F-150. The contact received notification of NHTSA Campaign Number: 24V444000 (Power Train). The contact stated while driving at approximately 55 MPH, the transmission unexpectedly downshifted from 5th gear to 1st gear, and the wheels locked up and the vehicle then shifted into 3rd gear. No warning light was illuminated. The contact drove the vehicle to the local dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 150,000. The VIN was not available.

My truck has been exceptional other than normal repairs. But for approx a year, my power steering capability continued to fail - reverting to manual steering. I was unable to secure an appt with my dealer immediately - leadtimes were 4weeks, so I went to Midas where I knew a couple techs. They advised that my serpentine belt was failing and affecting the electronic controls - which includes my steering column and it needed replacement. I note that I was having battery charge issues too and those have gone away. The fix seemed to work. I paid over 800.00 this past April 2024and all was good. The problem began to manifest again, off and on since Late July and I brought the truck back to Midas. They advised that ford has announced a recall #14509 for this condition. I contacted Davidson Ford, Clay NY, my dealer, advised of the issue and had my truck inspected on 9/24/24. Their inspection confirms the defect but they advise that my truck is NOT covered by the recall. This is ludicrous. This completely unfair and the dealership will not assist nor will ford. They of course blamed you which is laughable. I feel my family is at risk, I cannot in good consciousness sell this vehicle and my trade value is destroyed. I am in a financial bind, retired and can’t afford this.

The contact owns a 2014 Ford F-150. The contact received notification of NHTSA Campaign Number: 24V444000 (Power Train) and the vehicle was taken to the dealer for the recall repair. The contact stated that the following day after having the recall repair completed, while driving 60 MPH, the transmission unexpectedly downshifted, causing the wheels to lock up. There were no warning lights illuminated. The vehicle was driven to the residence at slow speeds. The vehicle was taken to the dealer to be diagnosed. The dealer related the failure to NHTSA Campaign Number: 24V444000 (Power Train); and the contact was informed that the recall repair needed to be performed again. The vehicle was not repaired a second time. The manufacturer was made aware of the failure and confirmed that the VIN was no longer covered under the recall. The failure mileage was unknown.

Driving at highway speed, went to accelerate and pass another vehicle on a four-lane highway with my vehicle ending up in the far left lane attempting to pass. Truck lost all power, began to shake violently like it was misfiring, got an illuminated wrench on my dashboard, and at that point began to coast with no power being supplied by the engine. Miraculously I was able to coast across three lanes of highway to the shoulder without being rear ended by traffic moving at 70 mph which would have resulted in a catastrophic accident (endangering myself and my family and others on the road that day). I shut the vehicle off to stop the engine from shaking and misfiring and let it sit about two minutes. I restarted the vehicle, the illuminated wrench went away and the truck idled as normal allowing me to drive another 25 highway miles to my home without incident. Had a mechanic put a diagnostic tool on my truck to see if any error codes were thrown from it which no codes were present. Have taken it to Ford dealership near my home, they have been trying replicate the condition for three days and have been unsuccessful. Their hunch is throttle body assembly needs to be replaced ($675 fix). Quick query of NHTSB reported incidents shows a growing quantifiable history for the Ford F150 3.5L Ecoboost experiencing the exact encounter I had on this day. My family and I along with others on the highway were fortunate the event didn't end up tragically that day. Ford - time to step up and rectify via recall.

The contact owns a 2014 Ford F-150. The contact stated that while driving 35 MPH, the vehicle shifted to first gear. The contact stated that while her son was driving 60 MPH, the vehicle downshifted unexpectedly, and the vehicle abruptly stopped. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission, lead frame harness, and control module needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to another local dealer, Morristown Ford (1112 W Morris Blvd., Morristown, TN 37813); who was unable to determine cause of the failure. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 24V444000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 140,160. Parts distribution disconnect.