2020 FORD F-150 Complaints

On [XXX] I [XXX] started my truck and left my job at Publix Supermarket in Lake City, Fl. As I turned out of the shopping plaza, My 2020 Ford F-150 felt like it was about to lose power. As I turned into [XXX]. The truck shifted from the first gear, to the second smoothly, as the truck shifted from 2-3 , the truck revved and did not engage into 3rd gear. I let off the gas thinking it was going to catch the next gear and continue to increase speed. but it did not, again it revved and did not engage into 3rd gear. now the traffic was flying past me, i pushed the accelerator to the floor in attempt to avoid an accident. and not get rear ended. After several seconds , the transmission engaged and the truck began to move forward at a slow pace. This is when i received a notification for Ford Pass app, saying the power train malfunction/ reduced power. I was able to get the truck to the closest gas station. where I shut it off. After several minutes, I restarted the truck and drove back to work with no issues. The next day I took it to a local shop, where they indicated that I needed a new transmission. Since then, this vehicle has been in the shop multiple times for the same issue. This will be the 3rd Valve body replaced. Its unsafe to be on the road. Its a safety hazard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission hesitated and made an abnormal clunking sound. In addition, the rear of the vehicle was shaking abnormally. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the vehicle was taken to the dealer several times due to the failure. The contact stated that the transmission was rebuilt in 2023. In addition, the contact stated that the PCM was reprogrammed in 2022. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 35,000.

Vehicle is equipped with the 10r80 ( ten speed ) transmission. Vehicle hard shifts and hard down shifts. It also searches for gears so if I am in cruise control or driving approx 55 the vehicle will drop out of gear, search for a gear then slam back into the correct gear; at random

In these vechicals it has a 10 speed transmission. from what I was told ford knows about a problem with it shiften hard and down shiften even harder. ford says all they can do is reset the computer in it, but isn't going to help with the problem. something needs to be done.

The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen. The vehicle was taken to the dealer where it was diagnosed with a failed instrument cluster. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact stated that the dealer had replaced the original instrument cluster two years prior to the failure. The contact stated that the repair was covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

The contact owns a 2020 Ford F-150. The contact stated that while driving 70 MPH, the vehicle started to lose power. There were no warning lights illuminated. The contact depressed the accelerator pedal and was able to drive the vehicle at 15 MPH. The contact then pulled off the ramp. Another person was able to help the contact move the vehicle to a nearby gas station. The contact then towed the vehicle to an independent mechanic who diagnosed the vehicle with catastrophic engine failure. The local dealer was contacted; however, the vehicle was not repaired because it was not under recall. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 183,000.

The listed vehicle uses approximately 1 quart of oil every 500 miles, which is a grossly large consumption of oil. This same issue occurred with two other vehicles in our fleet with a similar make and model. One vehicle corrected itself over time. The other uses approximately 3 quarts of oil every 5000 miles. This issue has been confirmed and unable to be fixed by our city's vehicle shop since we obtained the vehicle in January of 2020. Over consumption of oil could cause the oil to run dry while in use, possibly causing the engine to overheat, permanent engine damage, engine seizure, etc.

When clicking lock and unlock on the key fob or door panel, all doors lock and unlock EXCEPT the driver door. It does not move no matter what you do. Replaced the fuse and that did nothing. This truck is approx 5 years old and should not have electrical failing like this.

The contact owns a 2020 Ford F-150. The contact stated while driving at an undisclosed speed, the windshield wipers were inoperable. No warning light was illuminated. The vehicle was taken back to the residence. The contact researched and became aware of NHTSA Campaign Number: 23V163000 (Visibility); however, the VIN was not included. The vehicle was not diagnosed. The contact stated that the windshield wipers were replaced; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 59,000.

Transmission shifts harshly when increasing speed. The vehicle will jump or feel jerky when accelerating. One incident of loosing complete power from transmission when turning corner. When stopping the transmission causes the vehicle to push forward. This vehicle has only 17,300 miles.