2021 FORD F-150 Complaints

The contact owns a 2021 Ford F-150. The contact stated that upon taking the vehicle into the dealer for regular service, the contact was informed that the rear axle hub was fractured. No warning lights were illuminated. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V896000 (Power Train); the VIN was included, but the vehicle had not yet been repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 32,000.

Ford has issued a TSB 22-2372 regarding the rear camera image going blank when placing the vehicle in reverse. This issue clears by restarting the vehicle. The cause is a software error in the Image Processing Module and SYNC 4 system. The danger is backing up without being able to see anything besides what is in your mirrors without the software update to fix the issue. Numerous children have already died because of vehicles without the safety of a back-up camera. I took my vehicle to the dealership to have it fixed and was quoted almost $1000 dollars to update the software. I complained and the dealership forwarded my complaint to Ford who gave "assistance" bringing the bill to $361 dollars. My question is why a mandatory recall hasn't been ordered for this obvious safety issue? Luckily, I can easily pay this but what about those who cannot? I asked Ford (case #CXH-xxx) why they are not providing the fix for free since it is a safety issue and they used the excuse of the warranty being expired. Hopefully NHTSA will make Ford fix this safety issue for fellow consumers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

recall Issue date Dec 22,2023 Manufacturer Recall Number23S65 NHTSA Recall Number23V896 Recall StatusRecall Incomplete I contacted Ford 3 times since the recall was issuesd. Went there 3 times (last in June 2025), they performed the analysis to confirms what parts were needed all 3 times and every single time they say the do not have the parts to repair. I am concerned for my family and my safety. Need your assistance to get Ford to do the right thing.

Rear windshield spontaneously shattered. Reduced vision of rear window. Dealer will not inspect vehicle without paying a fee. Rear window defroster was on and there was cricking sound.

The daytime running lights on the Driver's side of my truck went out, which in the case of my vehicle means replacing the whole headlight assembly, which Ford is stating costs $2,000. I did not realize how much of a problem this is until I started reading online forums where it seems to be a problem with many Ford F-150 owners. Having to replace an entire headlight assembly for the running lights is asinine. This is a safety issue, and Ford should be made aware that they are creating undue hardships for their vehicle owners, as safety issues have to be addressed, and for some unforeseen reason, warranties and extended warranties do not seem to cover this issue, which appears to be very widespread, and most likely a manufacturing defect.

Both left and right front vertical LEDs which surround the headlights failed. Ford dealer advised both entire headlight assemblies would have to be replaced at a cost of approximately $3600.00

Pulling onto [XXX] , with cars coming at me at 55 MPH or more, the transmission slammed into gear and caused it to stall. Dealership diagnosed CDF failure and recommended replacement of the transmission. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Truck has 74,000 miles when i notice truck having issues prior to this my front wheels wearing unevenly truck eletric steering light up im being told has to be replaced from what im reading up on this shouldnt be having this type of issue and some models in 2021 did have issue

The daytime running led lights on the headlights stopped working on my vehicle. First it was the passenger side and a few weeks later the driver’s side. As that happened to my vehicle, I noticed that many other Ford F150s have the same issue. When I took my vehicle for service, I was told by Ford Maxwell here in Austin Texas that this issue is not covered by my warranty. This is a safety issue because these are the lights that turn on during the day to make the vehicle visible.

The contact owns a 2021 Ford F-150. The contact stated that while driving at 35 MPH, the vehicle was shaking erratically. There were no warning lights illuminated. In addition, the gear shifter independently shifted into neutral. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 119,000.