2014 FORD F-150 Complaints

After a Ford technician completed the transmission recall repair around July 18th 2024, on my 2014 F150, the transmission is worse than before. On 7/27/2024 at 6:10pm while driving in auto, the transmission suddenly downshifted to 3rd and then to1st gear. I was on the way to a baseball game. It did the same downshift again at 6:26pm the same trip. On 7/31/2024 at 6:34am the truck again downshifted abruptly to 1st gear while driving to work. The repair does not work, it is worse now.

The contact owns a 2014 Ford F-150. The contact stated while driving approximately 70 MPH, the vehicle suddenly entered LIMP Mode and began to decelerate, lost motive power, and stalled. The vehicle was later towed to the local dealer who eventually replaced the throttle body, and the vehicle was repaired. The contact stated that recently the failure had reoccurred, the throttle body was replaced, and the vehicle was repaired. The manufacturer was not contacted regarding the failure. The failure mileage was 90,000.

The contact owns a 2014 Ford F-150. The contact stated while driving 40-55 MPH and depressing the accelerator pedal, the vehicle failed to respond. The power train warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission molded lead frame had failed and needed to be replaced. The dealer related the failure to an unknown recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 200,000.

The contact owns a 2014 Ford F-150. The contact stated that after the dealer had performed the PCM software update under NHTSA Campaign Number: 24V444000 (Power Train); the power train warning light illuminated the following day. The contact stated that the power train warning light was illuminated while driving and shifting from 3rd to 4th gear. The contact stated that the failure recurred while driving uphill and shifting from 3rd to 2nd gear. Additionally, the contact stated while driving 60 MPH and depressing the brake pedal, the vehicle unintendedly downshifted to 2nd gear. The vehicle was taken back to the dealer, where it was diagnosed that the transmission lead frame had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the recall remedy caused the transmission failure and had failed to correct the transmission issues. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 73,000.

Recall 24V444 After getting the recall service on [XXX], I drove the F150 with the tow/haul assist, with a 2024 Casita trailer on two separate trips as described below. The problems occurred on the second trip. For safety reasons, I weighted both the truck and trailer, then just the truck, at our CO-OP, and all numbers were well below GVWR and tongue weight. The trailer has an Anderson hitch for additional safety. The severe downshift occurred 3 times on [XXX]. The first trip with the same setup did not have any problems. This was just after the recall service was performed in St. Cloud Minnesota. The first non-eventful trip was July 10th-14th, was into South Dakota, and no downshifts occurred. The transmission problem started occurring again this week. This week I drove the second trip to Western North Dakota, around Linton. There are relatively small hills there, and the truck experienced a severe downshift 3 times. One time was at about 25 mph, going down a small hill before the entrance to [XXX]. That was on [XXX]. The next day while driving around 55 mph, on [XXX] North towards Bismarck, the truck, again with tow/haul assist on, abruptly downshifted while going down hill twice in about 25 miles. I cancelled the rest of the trip and stayed on relatively flat roads to get back to Minnesota. Today I called the Ford dealership, and they offered to do a transmission diagnosis, but it would cost me $150 as it likely wouldn't be considered warranty work under the recall. Next I called the Ford company at the number on the recall letter dated July 2024. They too said it would not cover diagnostics because they didn't think it was related to the recall just performed, not yet anyway. Questions: There was no accidents, dealer hasn't seen or verified yet, and no warning lights came on. Dealer is welcome to inspect and diagnosis the problem if they waive the cost to me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Ford F-150. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 24V444000 (Power Train). After completion of the update, while driving and shifting gear, the vehicle jerked. While in third gear, the vehicle downshifted to first gear when the accelerator pedal was depressed and shifted back to third gear. There were no warning lights illuminated. The contact called the same local dealer, who referred the contact to a transmission center. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 200,000.

The contact owns a 2014 Ford F-150. The contact stated that while driving at 40 MPH, the vehicle unexpectedly downshifted to first gear. The driver was able to pull over safely. The contact restarted the vehicle and there were several unknown warning lights illuminated. The contact stated that the gear shifter displayed that the vehicle was in park while the vehicle was driving. The vehicle was taken to the local dealer, where it was diagnosed and determined that a software update was needed. The vehicle was repaired but the failure recurred. The contact received notification of NHTSA Campaign Number: 24V444000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 203,000. Parts distribution disconnect.

After having my vehicle inspection was completed I learned that there was a manufacturer’s recall on the vehicle. I called Unique Ford in Goffstown, NH to schedule the software update. They were very good about scheduling the appointment, however, after they began work on the vehicle I was told their system could not connect to the computer on my vehicle and therefore they could not complete the required update. I was informed that I would have to pay for their diagnosis of the problem as it was not covered under the warranty or the recall notice. My understanding is they are responsible to install the required software update at no charge. This was not the case and the update has not been installed. What is my course of action?

Had my tires rotated was told that I had swollen lug nuts. Ford dealer ship refuses to rotate my tires. Went to Firestone’s where I purchased the tires said that the lug nuts were swollen.

The contact owns a 2014 Ford F-150. The contact stated while starting the vehicle, there was a loud rattling sound coming from the engine compartment. There was no warning light illuminated. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and stalled. The vehicle was able to be restarted; however, the failure recurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 102,000.