2009 FORD F-150 Complaints

DEFECTIVE DRIVER SIDE KEY PAD HANDLE ASSEMBLY. ROBBER CAN ACCESS LOCK FROM THE BOTTOM EDGE OF TRIM, PUSH UP INTO THE DOOR CAVITY AND UNLOCK DOOR WITH OUT SHOWING ANY FORCED ENTRY. FORD ASSOCIATE COMMENTERED IT'S A COMMON PROBLEM WITH THIS DESIGN. *TR

THE DESIGN OF THE SHOULDER BELT IN THE REAR OUTBOARD SEATS ON THE 2009 FORD F150 SUPERCREW IS FLAWED. MY WIFE IS 5' 1" TALL AND THE SHOULDER BELT CUTS ACROSS HER NECK AT A POSITION THAT IF WE WERE IN AN ACCIDENT IT WOULD DEFINITELY INJURE HER NECK. THE BELT IS ANCHORED TOO HIGH ON THE SIDE PILLAR OF THE TRUCK TO ALLOW ANYONE LESS THAN ABOUT 5'4 TO SIT COMFORTABLY WITH IT ON. I HAVE DIGITAL PHOTOS OF MY WIFE SITTING THE REAR SEAT WITH THE SHOULDER BELT AS IT FITS ON HER. IF YOU WISH I WILL SEND THEM ON AS I SEE NO WAY TO ATTACH THE PHOTOS TO THIS FORM. IN TEXAS THE LAW NOW REQUIRES ALL RIDERS TO HAVE THE BELTS FASTENED. YET MY WIFE MUST PUT THE SHOULDER BELT BEHIND HER TO AVOID INJURY OR JUST FOR COMFORT SAKE. *TR

WHILE ACCELERATING ONTO HIGHWAY, THE THROTTLE STUCK AND KEPT ACCELERATING THE VEHICLE EVEN AFTER MY FOOT WAS REMOVED FROM GAS PEDAL. I HAD TO SHIFT INTO NEUTRAL AND THE ENGINE STAYED AT 4000RPM WITHOUT PRESSING ON THE GAS PEDAL. I BROUGHT THE TRUCK TO A STOP ON THE SHOULDER AND SHUT IT OFF. IT WORKED FINE ON THE WAY HOME. THIS VEHICLE IS GOING TO FORD IN THE MORNING! *TR

TL*THE CONTACT OWNS A 2009 FORD F-150. WHILE THE CONTACT WAS EXAMINING THE VEHICLE SHE NOTICED THAT THE REAR PASSENGER SIDE TIRE EXTENDED 1.5 INCHES OUTSIDE THE NORMAL PLACEMENT FOR THE TIRE. THE DEALER INFORMED THE CONTACT THAT THE FRAME WAS BENT. THE VEHICLE HAS NOT BEEN SERVICED FOR THE FAILURE AND THERE WAS NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 3,000. UPDATED 10/13/09. *LJ UPDATED 10/14/09.

WHEN ADJUSTED ACCORDING TO THE OWNERS MANUAL, HEAD RESTS FORCE THE HEAD TOWARDS THE CHIN AND ARE VERY UNCOMFORTABLE. DEALER STATED THAT THIS IS THE NEW SAFETY DESIGN. HEADRESTS ARE NON ADJUSTABLE. ALSO, THEY ARE VERY WIDE AND, IN CONJUNCTION WITH THE FRAME POST AT THE REAR OF THE DOORS, CREATE A BLIND SPOT ON BOTH SIDES OF THE PICKUP. *TR

I HAVE HAD NO ANSWER TO MY CONCERN. I PURCHASED A NEW 2009 FORD XLT FOUR DOOR EXTENDED CAB PICKUP IN FEBRUARY. IN APRIL 2009, I NOTICED THAT THE INSIDE DASH LIGHTS (GAUGES, SPEEDOMETER, ETC.) CAME ON ONLY WHEN IT WAS VERY DARK OUTSIDE THE VEHICLE. THIS IS TRUE WHETHER THE LIGHT SWITCH IS IN THE MANUAL OR THE AUTOMATIC POSITION. THE DASH LIGHTS WILL NOT RESPOND WHEN THE HEADLIGHTS ARE ILLUMINATED IN THE MANUAL OR AUTOMATIC POSITION UNLESS IT IS VERY DARK OUTSIDE OR YOU PLACE YOUR FINGER OVER THE ELECTRIC EYE. THE FORD DEALER FROM WHOM I PURCHASED THE VEHICLE AGREED THAT THE DASH LIGHTS SHOULD ILLUMINATE WHENEVER THE HEADLIGHTS ARE ON AND KEPT THE VEHICLE FOR FIVE DAYS TRYING TO FIND THE PROBLEM. THEY FINALLY GOT HOLD OF THE FORD MOTOR COMPANY HOT LINE AND WERE TOLD THAT THE CURRENT LIGHTING SYSTEM FOR THIS VEHICLE IS A RESULT OF A PROGRAMMING CHANGE MADE BY THE COMPANY FOR 2009. I WAS INFORMED THAT THE ONLY SOLUTION TO MY CONCERN WOULD RESULT AS A PROBABLE RECALL FOR ALL OF THE VEHICLES TO FIX THE PROBLEM. IN LATE MAY 2009, I CALLED THE FORD MOTOR COMPANY'S RELATIONSHIP CENTER AND RELATED THE ABOVE-STATED CONCERN. THE REPRESENTATIVE WAS VERY ATTENTIVE AND COURTEOUS AND INDICATED THAT HE WOULD FORWARD THIS INFORMATION TO APPROPRIATE DEPARTMENTS WITHIN THE FORD ORGANIZATION. HOWEVER, HE DID NOT FEEL THAT I WOULD BE GETTING ANY RESPONSES. I UNDERSTAND THE YOUNG MAN'S DILEMMA (IT'S A TECHNICAL PROBLEM WHICH NEEDS A TECHNICAL INPUT). I AM STILL WONDERING WHETHER A FORD COMPANY PROGRAMMING CHANGE IS THE CAUSE OF THE PROBLEM OR IF MY CONCERN IS JUSTIFIED. I BELIEVE THERE ARE SOME SAFETY ISSUES TO BE ADDRESSED, I.E. SHOULDN'T YOU BE ABLE TO TELL IF YOUR HEADLIGHTS ARE ON BY GLANCING AT YOUR DASH LIGHTS DURING DAYLIGHT STORM CONDITIONS? *TR

TL*THE CONTACT OWNS A 2009 FORD F-150. THE CONTACT RECENTLY PURCHASED A BRAND NEW VEHICLE. HE STATED THAT THE BRAKING SYSTEM WAS FAILING. THE BRAKE PEDAL MUST BE DEPRESSED WITH GREAT FORCE IN ORDER TO STOP THE VEHICLE. THE DEALER STATED THAT THERE WERE NO FAILURES WITH THE VEHICLE. THE CONTACT STATED THAT THIS WAS A DANGEROUS DEFECT THAT COULD RESULT IN A REAR END CRASH. THE FAILURE AND CURRENT MILEAGES WERE 202. UPDATED 09/01/09 *BF

TL*THE CONTACT OWNS A 2009 FORD F-150. DURING RAINY CONDITIONS, THE INSTRUMENT PANEL LIGHTS FAIL TO ILLUMINATE. THE FAILURE PREVENTS THE DRIVER FROM VIEWING THE SPEEDOMETER. THE CONTACT ALSO NOTICED THAT THE INSTRUMENT PANEL LIGHTS WOULD ONLY ILLUMINATE AT A SPECIFIC RANGE OF DARKNESS OUTSIDE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE SENSOR NEEDED TO BE ADJUSTED. THE CURRENT AND FAILURE MILEAGES WERE 600. UPDATED 08/28/09 *BF THE CONSUMER STATED THERE WAS A SENSOR ON TOP OF THE DASH, THAT DIDN'T SENSE ENOUGH DARKNESS TO ALLOW THE HEADLIGHTS TO COME ON. UPDATED 08/31/09.*JB

I WAS INVOLVED IN A LOW SPEED FRONTAL COLLISION WITH MY 2009 FORD F150 PICK UP. THE COLLISION WAS OFF CENTER LEFT WITH ANOTHER FORD F150 (1993-1994 MODEL). THE SPEED OF THE VEHICLES WAS LESS THAN 40 MPH AS THE COLLISION HAPPENED ON A HILLY AND TWISTING ROAD. MY VEHICLE CAUGHT FIRE ON IMPACT AND WAS COMPLETELY ENGULFED IN JUST OVER A MINUTE. MY DRIVERS DOOR WOULD NOT OPEN AND I HAD TO EXIT THE VEHICLE ON THE PASSENGER SIDE. MY WIFE AND I WERE NOT INJURED AS THE AIR BAGS AND SEAT BELTS WORKED PROPERLY. WE NEVER MADE CONTACT WITH THE AIR BAGS AND SUSTAINED NO SEAT BELT BRUISING OR OTHER INJURIES. *TR

WHILE ACCELERATING ON A RAMP TO MERGE INTO TRAFFIC THE TRUCK ACCELERATOR PEDAL GOT STUCK CAUSING THE TRUCK TO GAIN SPEED RAPIDLY. THE TRUCK WENT FROM APPROX 25 TO 87MPH. I WAS UNABLE TO GET THE PEDAL UN-STUCK. THE BRAKES AND EMERGENCY BRAKE HAD LITTLE EFFECT, I NARROWLY MISSED HITTING ANOTHER VEHICLE AND WAS UNABLE TO GET THE TRUCK TO SLOW DOWN FOR A FEW MILES. I EVENTUALLY WAS ABLE TO SLOW IT TO 30MPH AND PUT THE TRUCK IN PARK AND TURN OFF THE ENGINE TO MAKE IT STOP COMPLETELY. IT HAS OCCURRED ONCE (AND THAT IS ENOUGH). I HAD THE TRUCK TOWED TO A FORD DEALER AND WAS LATER ADVISED THEY COULD NOT REPLICATE THE PROBLEM SO I COULD COME PICK THE TRUCK UP. NOTHING HAS BEEN FIXED. *TR