2021 FORD F-150 Complaints

My truck will not update its internal software that controls everything from windows to ABS braking system. My truck has numerous pending updates, verified by my dealer and FMCO update section, that are not being sent to my truck. The updates are there for a reason, to improve and to prevent issues. I asked my dealer to do them, they said it would cost $1500 to do it since they would not install over the air as they should. I contacted Ford on 9/12/25 and they refused to assist by either paying the dealer and or by using my Ford ESP warranty. My safety is at risk because these updates address transmission issues, braking issues, electical issues etc all that could fail and cause an accident. Add these failure to update with the exisisting fuel pump problem and the truck is a serious problem . I am told by Ford that my updates are "stuck" and that there is nothing that they can assist with and I must take to a dealer and pay for the updates that others get for free. But, should there ever be a "recall" for my trucks failure to update, I can apply for a refund. I have about 12 different updates that will not download to my truck. In the history of the truck, this is not the first time it would not download updates. Shortly after it was built it was taken to Ford and a "forced update for the Bluecruise technology" had to be done. Critical software updates to the trucks main computer that do not initiate is not acceptable and a danger to this truck! Thank You!

I was towing an empty horse trailer on [XXX]. I had left Clemson, SC and although I had a half tank, because of my long trip I decided to top the tank off before I left. I had no issues on the drive until suddenly, on a hill, in the middle of a construction zone with barriers on both sides and no shoulders, I lost power, in what felt like the transmission had quit. There was no warning at all, no warning lamps, no messages, no suspicious sounds or behavior. The engine was still running, but very rough. I coasted to a stop and shut if off. I was blocking a lane of traffic, and immediately exited the vehicle through the passenger door because cars were not expecting a stalled vehicle and were narrowly missing hitting my trailer, which had hazard lights on. I ended up blocking a lane of traffic for 3 hours after waiting for the first tow truck which did not show up, and then waiting for another. The vehicle was towed to the nearest dealership. They have diagnosed the failure as the low pressure fuel pump related to recall 25S75. There is no Ford directed action to take in order to resolve the issue. The fuel pump will simply be replaced with another at this point. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The alternator failed at 60,000 ish miles. Specific mileage can be provided upon request. It appears this is a common problem as alternators and alternator parts are unavailable. I have had to order a custom alternator.

The contact owns a 2021 Ford F-150. The contact stated that there was an abnormal squeaking sound coming from the vehicle while driving at various speeds. The failure persisted, and the ABS, Hill Start Assist Not Available, Pre-Collision Assist Not Available, and several other messages appeared on the instrument panel. The vehicle was taken to a dealer where the contact was informed that the wheel hub bolt in the rear axle was fractured and caused the failure. The contact was informed that the VIN was included in NHTSA Campaign Number: 23V896000 (Power Train); however, the part to do the recall repair was on backorder. The manufacturer was notified of the failure and requested a status update on the part. The contact was then informed that the dealer would call the manufacturer and request the part to repair the vehicle. The vehicle was not repaired. The failure mileage was approximately 45,000.

The passenger side daytime running lamp has burned out in one section. Ford says in order to replace this the whole headlight must be replaced at a cost of $1,400. Daytime running lamps are a requirement for safety and the inability to repair the running lamp without replacing the entire headlight poses a safety risk to both the driver and other vehicles on the road.

Truck has been at Ford dealership since July 9th for this recall. After updating the computer as mentioned in the recall, a “trailer brake fault” was displayed and we were left with no trailer brakes while towing our camper. It has beyond a “reasonable amount of time” to get this safety issue fixed. Compaign recall number: 25S15/25V132

Fords 10r80 transmission is a known failure point. Why are they not recalling it?????? I bought my vehicle used from a ford dealership with 36k miles. Quickly realized it was a lemon but nothing I could do. The biggest issue is the transmission. The transmission does not shift properly, it slips, it has major clunking and hard downshifts sometimes pushing through brake pressure, etc. I fought with two separate dealerships to take a look and after months of them trying to convince me it was fine, they tore it apart and it was damaged. Now the "rebuilt" trans is doing the same thing even leaving me in limp mode just now until I turned the vehicle off and back on. You guys need to do something about this please. Ford is not doing anything and its hurting consumers and going to cause an accident if it hasn't already.

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V315000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The rearview camera was occasionally frozen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The local dealer was contacted, and the vehicle was repaired; however, the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 30,000.

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); however, the part required for the recall repair was not yet available. The vehicle was taken to the local dealer, where it was determined that the left and right rear axle shaft assemblies had failed and needed to be replaced. The dealer informed the contact that the parts were not yet available for the recall repair and needed to be ordered. The manufacturer was not made aware of the failure. The failure mileage was unknown.

I have a safety recall notice 24S55 / NHTSA recall 24V635 on my F-150. Ford requires 2-3 days to diagnose the problem due to current workload. During this diagnostic period, Ford refuses to provide a rental or loaner, leaving me without transportation. I use the truck for work, so I do not have a way to take the truck in for the recall without coming out of pocket for a replacement vehicle. My understanding is that this is a gray area, as Ford has not issued instructions to stop driving, so are not legally required to provide a rental vehicle during the diagnostic period. The fact remains I would have to take a financial loss to bring my vehicle in for this recall due to the diagnostic time. A simple solution would be for Ford to provide a replacement vehicle during this time. I discussed this with the dealership and the corporate number, to no avail.