2021 FORD F-150 Complaints

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2021 Ford F-150. The contact remote started the vehicle from the office and walked up to the vehicle, and became aware that the front driver’s side vertical daytime running lights failed to function as intended. No warning lights were illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was informed that the failure might be related to the headlight assembly and that the headlight assembly needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure, and the contact was informed that the repair would be an out-of-pocket expense for the replacement of the headlight module because the failure was not covered under recall or warranty. The failure mileage was approximately 52,000.

Last Monday, I was driving [XXX] near Jacksonville, Fl. While in an outer lane the truck pulled to the right during rain, not like a hydroplaning. I could not regain control and hit a barrier. Airbags deployed. After, I got out saw the rear passenger tire was somehow off. When PSA arrive they found it ~200 feet down the road. It had snapped off. Complete break at the axle hub. Given the recall issued on 2023-2025 models I thought I should report this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Ford F-150. The contact stated that while driving at various speeds, the rear-end of the vehicle was making an abnormally loud sound. The vehicle was taken to an independent mechanic, where it was determined that the rear-end had failed and needed to be replaced. The dealer was contacted and informed the contact the vehicle was not covered under a related recall or under an extended warranty. The vehicle was repaired by the independent mechanic. Additionally, the contact stated that while reversing, the rear-view camera image was black. The contact stated that while reversing and towing a trailer on one occasion, the failure recurred, causing the tailgate of the vehicle to hit the trailer, and the tailgate sustained damage. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention), and the vehicle was taken to the dealer, where the recall repair was performed; however, the failure recurred the following day. The dealer and the manufacturer were notified of the failure, but no assistance was provided. The failure mileage was approximately 85,000.

The contact owns a 2021 Ford F-150. The contact stated that the windshield wipers were hesitating while operating, before becoming inoperable. While driving in the rain, it was difficult to see due to the failure. The vehicle was taken to the local dealer and repaired under NHTSA Campaign Number: 23V163000 (Visibility). The vehicle was repaired, but the failure recurred. The vehicle was taken to another Ford dealer, Ted Britt Ford of Chantilly Service (4175 Auto Park Cir, Chantilly, VA 20151); to be diagnosed, and the wiper arms were replaced for not working properly. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no additional assistance was provided. The manufacturer stated the repairs were outside of the warranty or recall parameters. The failure mileage was approximately 60,000.

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that while in reverse and reversing out of the driveway at 5 MPH, the vehicle detected that a door was being opened and activated the safety feature and shifted the vehicle into park. While the safety feature was activated, the gear shifter was over-shifted, and the gear shifter remained in reverse. The dealer was contacted and notified of the failure. The dealer confirmed there was no recall on the VIN related to the power train. Additionally, parts for the recall repair was not yet available. The vehicle was towed to a certified mechanic and was in the process of being diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that there was no recall on the VIN for the powertrain. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 62,000.

My truck completely shut down while leaving the shop and I was only going about 6-10mph. The dash alert stated "fuel accessory" or something in orange, sorry, I panicked a little:) I took it to Bradley Ford the next day and they couldn't fix it as they didn't know the issue. This happened a second time, but didn't shut off completely, it just felt like I was running out gas (full tank). I do live in Lake Havasu City, Az and it's hot here so I don't let my truck go below 1/2 tank hoping this will help avoid a major accident. Thank you! [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Very premature headlight failure that ford refuses to acknowledge or repair under warranty. One headlight is more than $1200. Major safety concern.

The DRL has gone out on one of my headlights. The other has started to flicker. This is uncovered by their extended warranty and over $1600 per side to replace. It is becoming common to see many 2021-2023 with LED reflector headlamps with burned out DRL. It is an unserviceable part as well. Only can replace the entire assembly but no warranty will cover it as lighting is exempt as standard wear items.

The contact owns a 2021 Ford F-150. The contact stated that the vertical daytime running lights on the driver’s and passenger’s side failed to operate as needed. Upon investigation, the contact discovered that the headlight module needed to be replaced. The manufacturer was notified of the failure, and the contact was informed that the repair would be an out-of-pocket expense to replace the headlight module because the failure was not covered under recall or warranty. The vehicle was not repaired. The failure mileage was 49,000.