2020 FORD F-150 Complaints

View complaints related to 2020 FORD F-150. The complaints found here are submitted by actual consumers with first hand experience. There are more than 690 complaints submitted for the 2020 FORD F-150. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 FORD F-150
    - Lake Stevens, WA

    The skid plate came off. It’s fabric screwed in by metal so it rips off over time. I know and have seen many other Ford owners who have experienced this same problem. It’s a hazard and a concern that will keep occurring if you replace it with the same fabric and it’s costly to replace with a metal skid plate. It’s a manufacturing problem that should be recalled.

    Source: NHTSA WEB SITE
  • 2020 FORD F-150
    - Howell, MI

    The transmission has failed. The vehicle has barely 100,000 miles. I understand there are multiple class action lawsuits stating Ford knew of the issues with the transmission, yet still allowed it to be sold. The dealership has said this isn’t their problem.

    Source: NHTSA WEB SITE
  • 2020 FORD F-150
    - Forrick, MO

    The contact owns a 2020 Ford F-150. The contact stated that while attempting to start the vehicle, there was an abnormally loud sound coming from the vehicle. Additionally, while driving at an undisclosed speed, the vehicle was idling abnormally rough. No warning lights were illuminated. The vehicle was taken to the dealer several times, however the failure was not duplicated. The contact stated that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 28,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 FORD F-150
    - Smithfield, KY

    At about 15000 mile (under warranty) I had to take it to the dealer for hard shifting. At around 58000 mile and still under warranty I started to have intermittent hard shifting and searching for gears. At 63000 (out of warranty) I had complete transmission failure with gear lockouts occuring on 2nd and 7th gear and hard shifting. Applied for to FORD for after warranty assistance and was told to keep driving the truck while they worked it out with Customer Service Assistance. AI is reflecting to STOP driving the vehicle immediately as it is a known safety issue from FORD. WTH!

    Source: NHTSA WEB SITE
  • 2020 FORD F-150
    - MOUNT AIRY, NC

    the 10 speed transmission at low transmission temps shifts extremley hard to the point where it will down shift in a slow acceleration back to first gear and chirp the tires, in the rain this could cause me to lose traction in adverse weather conditions. Somtimes it will shift into to neutral and not accelerate at all for a few seconds before shifting back into first gear, making it dangerous if I im trying to cross a road and the truck essentially stalls for a few seconds blocking the road way. The last full service oil change i had said the transmission fluid was correct. on online forums i have seen a lot of the same issues with other owners. I asked ford dealership about it and they told me to drive it until a warning light comes on. this sounds like some issue with the transmission itself and not a wear and tear issue as i have 100,000 miles on the truck and do very little towing with it.

    Source: NHTSA WEB SITE
  • 2020 FORD F-150
    - CHARLOTTESVILLE, VA

    I had to replace my transmission entirely at my own expense after it ultimately failed. Prior to the failure, I had already filed a complaint because the transmission was exhibiting the well-documented symptoms associated with the 10R80, including harsh shifting and unpredictable operation. These issues created legitimate safety concerns while driving, as I could not rely on the vehicle to shift properly or respond consistently in traffic. A vehicle of this age should not require a complete transmission replacement due to what appears to be a design-related issue. Ford has acknowledged these transmission concerns in multiple Technical Service Bulletins addressing harsh shifting, delayed engagement, and related issues with the 10R80 transmission. However, despite recognizing these recurring conditions, Ford has not extended warranty coverage or issued a recall for affected vehicles. Additionally, Ford revised the CDF clutch cylinder/drum design in later-production transmissions, indicating that the original design was updated after these issues became apparent. Given the widespread nature of these failures and the subsequent engineering changes, I believe owners should not bear the full financial burden of repairing what appears to be a known defect. The financial impact extended far beyond the cost of the repair itself. Because my truck was out of service for more than six weeks awaiting replacement, I was forced to find alternative transportation while continuing to operate my own company. This caused significant disruption to my business and daily responsibilities, all due to a transmission failure that appears consistent with a known issue affecting the 10R80.

    Source: NHTSA WEB SITE
  • 2020 FORD F-150
    - Somerset, NJ

    I bought the vehicle at 33,000 miles. Since 40,000 miles I’ve noticed hard shifting and stickiness in my powertrain whether in high gear or low gear. I’m at 105000 currently, and wasn’t warned of any of these manufacturing issue when I bought it. The worst of it has always been 1st gear. The lack of responsiveness and slow shifting has caused me on numerous occasions to propel forward suddenly in parking lots and other sites.

    Source: NHTSA WEB SITE
  • 2020 FORD F-150
    - Auburn, AL

    The contact owns a 2020 Ford F-150. The contact stated that while driving in 10th gear, the transmission unexpectedly downshifted to 3rd gear, and then to 1st gear. Additionally, the contact stated that the vehicle hesitated to shift into the intended gear, shifted hard into drive(D) or in reverse(R), and the vehicle overheated intermittently. The contact stated that while driving 70-75 MPH, the vehicle decelerated to 40 MPH in the middle of the interstate. The power train warning light was illuminated. The contact pulled over to the side of the road, turned off and restarted the vehicle, and the warning light disappeared. The contact stated that the failure was a recurring failure. The vehicle was taken to the dealer, where it was diagnosed and it was determined that the transmission had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 184,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 FORD F-150
    - OTTAWA, KS

    Drive a 2020 Ford f150 with a 2.7 l. XLT with a a 10r80 transmission. I was getting on the highway. Got up to 70 75 mph didn't make it very far and my transmission jerked real hard shut me forward and I hit the steering wheel and broke a tooth and it went from 70 to 75 mph down to zero from top gears all the way to one and now it won't go past 7th gear on the highway and if it does it's either at a slight downhill or level roadway and I might make it into 8th or 9th. But to continue with forward celeration to keep current speed, it stays in seven gear running at high RPMs and Ford won't do nothing about it because it's not on a recall list and I contacted Ford corporate and filed with them. Heard nothing filed with my Ford dealership that's in town for them to file it with Ford and nothing and Ford won't do their job to fix the problem that's been going on with the 10 already transmissions and the vehicle is not safe to operate or drive and it's my only vehicle and it puts me at risk driving it for my life. And with it being a safety concern, Dave won't do anything about it and I don't have $10 to $20,000 for them to replace the transmission and the labor and all that

    Source: NHTSA WEB SITE
  • 2020 FORD F-150
    - Middle Village, NY

    The vehicle started rolling on its own and there was a clicking sound. I have a video of it and audio. Your uploading limit cannot handle a video of 28 seconds. The Google Drive link below has the video. If you are unable to open Google Drive please reach out to me. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE