2020 FORD F-150 Complaints

I took my truck in because of a check engine light and an occasional strange noise. They ran an EEC test and the code was P0390. My F150 was 5 quarts of oil low, even though it has been changed within a few thousand miles. The dealer's garage said they did a PCM update and added the oil. Discussing this with Ford's Customer Relations Rep they suggested I start a file with you, in case there is ever a recall. There is a bulletin related to my issue; #19-2365

The contact owns a 2020 Ford F-150. The contact stated that while his son was driving approximately 70 MPH, the check engine warning light illuminated. On another occasion while driving at an undisclosed speed, the oil pressure warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with oil pump failure and metal shavings in the engine. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

The contact owns a 2020 Ford F-150. The contact stated while driving 15-20 MPH, the vehicle was sputtering, skipping gears, shuddering, and jerking in the middle of the road. There was no warning light illuminated. The contact stated that he continued driving. The contact stated that the failure had been recurring while driving. The local dealer was contacted and informed the contact that the earliest available appointment would be in August. The vehicle was not diagnosed or repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 105,000.

The contact owns a 2020 Ford F-150. The contact stated while driving at an undisclosed speed during a rainstorm, he became aware that the sunroof was leaking, which could potentially lead to damages on the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the molding around the sunroof glass. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 42,000.

The contact owns a 2022 Carry-On Trailer hitched on a 2024 Ford F1-150. The contact stated that while taking a vehicle off of the trailer, the contact noticed that the tread on both the front and rear passenger's side tires on the trailer were excessively worn. The trailer was taken to an independent mechanic where it was diagnosed with improperly installed brackets that hold the axle onto the trailer. The trailer was repaired. The manufacturer was made aware of the failure. The trailer tire failure mileage was approximately 4,032.

The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and decelerated. The contact stated that oil was released from the transmission cooler and the check engine warning light illuminated. In addition, the contact noticed a knocking sound. The vehicle was taken to an independent mechanic who retrieved DTC: P2703. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,100.

The contact owns a 2020 Ford F-150. The contact stated that while driving at approximately 75 MPH, the steering wheel became very difficult to turn. The contact stated that the power steering and traction system warning lights were illuminated. The contact pulled over to the side of the road and the vehicle was towed to the dealer. The vehicle was diagnosed with an internal steering failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000. The VIN was not provided.

The contact owns a 2020 Ford F-150. The contact stated while driving approximately 50 MPH, he observed a loud noise emanating from the passenger side of the vehicle. The vehicle swerved violently to the right almost driving off a cliff. The vehicle was taken to a dealer where it was diagnosed that the front coil spring on the passenger’s side strut had fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 59,000.

The contact owns a 2020 Ford F-150. The contact stated that when the vehicle was taken to the dealer for routine maintenance, the contact was informed that the lug nuts on the vehicle were frozen. The contact was informed that the base was swollen, preventing the lug wrench from being able to remove the lug nuts. The contact stated that the failure resulted in the lug nuts being stripped and aftermarket lug nuts were purchased. The contact stated that the dealer confirmed that the failure was ongoing. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 57,023.

The contact owns a 2020 Ford F-150. The contact stated that 11/2 to 2 1/2 quarts of oil was burning every three weeks. The vehicle was using an excessive amount of oil. There were no warning lights illuminated. The contact noticed there was a limited amount of oil on the dipstick. The contact had to add additional oil. There was no indication of oil leaking. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact stated that the failure was related to TSB 19-2338.The manufacturer was contacted and offered assistance with the repairs. The failure mileage was approximately 61,000.