2002 FORD F-150 Complaints

11/21/07 TOOK 2002 FORD F150 TO MEINEKE COMPLAINT OF CRUISE CONTROL NOT WORKING. WAS TOLD IT WOULD BE $80 TO DIAGNOSE THE PROBLEM DIDN'T HAVE THE MONEY AT THE TIME SO I DROVE HOME. 11/28/07 6:55 A.M. AWOKE TO NEIGHBORS BEATING ON DOOR BECAUSE F-150 WAS ON FIRE WITNESS SAID SAW FIRE DRIPPING FROM THE FRONT DRIVERS SIDE UNDER THE HOOD. 11/28/07 FIRE DEPARTMENT ADVISED OF RECALL FOR EXACT SAME THING F-150 ENGINE FIRES. 11/28/07 CONTACTED INSURANCE COMPANY TO FIND OUT IT ONLY COVERED THE VEHICLE AND THE LOAN COMPANY. THANK GOD I NEVER GOT INTO AN ACCIDENT. THERE WAS NO PROPERTY DAMAGE OR LIABILITY ON THE VEHICLE THE LOAN COMPANY PLACED IT ON THERE AND I CANCELED MY OTHER BECAUSE I THOUGHT IT WAS CHEAPER INSURANCE.11/28/07 SEARCHED INTERNET FOUND OVER TWO THOUSAND CASES OF SAME EXACT THING PEOPLE AWAKE TO VEHICLE FIRES DUE TO FAULTY CRUISE CONTROL SWITCH. ALL PICTURES MATCHED MY TRUCK EXACTLY WITH THE BURN PATTERN,HAVING THE MOST INTENSE HEAT ON THE FRONT DRIVERS SIDE. ALSO BURNT MY 1997 EXPEDITION ON FIRE. 11/29/07 FIRESIDE AND FORD CAME TO INVESTIGATE , PAUL A REPRESENTATIVE FOR BOTH CONFIRMED THAT IT WAS IN FACT DUE TO THIS FAULTY SWITCH.11/29/07 FILED A CLAIM WITH FORD THEY ARE UNABLE TO HELP IT IS A LEGAL MATTER BUT LOGGED MY COMPLAINT.11/30/07 WENT TO POWER FORD BY MY HOUSE AND ASKED FOR HELP GREG MAU, MANAGER SAYS "THERE IS AN ACTIVE RECALL FOR YOUR VEHICLE", "FORD NEEDS TO STEP UP TO THE PLATE AND HELP YOU OUT" "HIRE AN ATTORNEY" "I'M SORRY I CAN'T HELP YOU". 11/30/07 LET FORD KNOW THAT I NEED TO MOVE MY EXPEDITION ,THAT IS PINNED IN THE CAR PORT BY THE F-150,BECAUSE I NEED A VEHICLE TO DRIVE . I AM ADVISED THAT I AM NOT ALLOWED TO MOVE THE VEHICLE IN CASE OF A FURTHER INVESTIGATION. 11/30/07 CONTACTED THE BBB FILED A COMPLAINT. 11/30/07 CONTACTED THE NEWS FOX 10 ARIZONA ASKING THEM FOR HELP TO MAKE FORD ACCEPT RESPONSIBILITY. *TR

F150 FORD PICK-UP STARTED ON FIRE IN ATTACHED GARAGE. TOTALED PICK-UP TRUCK AND DID EXTENSIVE DAMAGE TO GARAGE AND SMOKE DAMAGE TO HOME. *TR

WHILE DRIVING AT APPROXIMATELY 55 MPH, THE 2002 FORD F150 POWER ADJUSTABLE FOOT PEDALS ( GAS AND BRAKE) RANDOMLY ENGAGED CAUSING THE VEHICLE TO INSTANTLY INCREASE SPEED. A NEW BRAKE PEDAL ASSEMBLY #3L3Z*2455*BA WAS INSTALLED TO CORRECT THE FAILURE. *TR

TL*THE CONTACT OWNS AN EDDIE BAUER 22-627 MTT (NA) CHILD SEAT. THE CONTACT STATED THAT THE HANDLE ON THE SEAT WAS TOO LOOSE AND FELT UNSAFE. THERE WERE NO RECALLS ON THE CHILD SEAT. THE PURCHASE DATE WAS UNKNOWN. UPDATED 3/5/08 *CN UPDATED 03/05/08 *TR

VEHICLE POPPED OUT A SPARK PLUG FROM THE #7 CYLINDER UPON STARTING VEHICLE. SPARK PLUG WAS FOUND ON THE INTAKE MANIFOLD, COIL STILL PROVIDING SPARK. UNBRUNT FUEL MIXTURE WAS BEING VENTED FROM THE CYLINDER INTO THE ENGINE COMPARTMENT. I AM CONCERNED ABOUT FIRE HAZARD. *TR

WE HAVE BEEN HEARING A CLICKING OR TAPPING SOUND FROM THE 2002 F150 PICKUP FOR ABOUT A MONTH. AFTER TWO COMPLETE INSPECTIONS OF THE SUSPENSION AND STEERING WE DID NOT FIND ANY PROBLEM. TODAY WHILE ROCKING THE PICKUP, WE DISCOVERED THE DRIVERS SIDE OF THE BED IS LOOSE. THERE IS AT LEAST A 1/16" OF VERTICAL MOVEMENT. AT THIS POINT WE CHECK OUR 2003 F150 PICKUP, THE PASSENGER SIDE OF THE BED IS LOOSE. I CONTACTED THE LOCAL FORD DEALERSHIP (HILLARD AUTO) REGARDING A RECALL. THEY INDICATE THAT THERE IS NO RECALL. THEY ALSO INDICATE THAT THEY HAVE NEVER HEARD OF THIS PROBLEM BEFORE, THAT I FIND HARD TO BELIEVE SINCE I OWN TWO F150S AND THEY BOTH HAVE THE SAME PROBLEM. THIS IS ALL FINE UNTIL ONE OF THESE TRUCKS HAS THE BED COME LOOSE WHILE TRAVELING AT SPEED ON THE HIGHWAY. WAS THERE A CRASH TODAY? NO, WE CAUGHT THE PROBLEM IN TIME. TO CORRECT THE PROBLEM, WE WILL PULL THE PLASTIC BED LINER AND TIGHTEN THE BOLTS OURSELVES SINCE I AM OPPOSED TO PAYING SOMEONE TO CORRECT THEIR MISTAKES AND LACK OF QUALITY CONTROL. *TR

TL*THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT NOTICED SMOKE COMING FROM THE HOOD WHEN HE STARTED THE VEHICLE. THE SMOKE DISAPPEARED ON ITS OWN AND BURNED A HOLE INTO THE MASTER CYLINDER. THE INSURANCE COMPANY WAS NOTIFIED. THE VEHICLE WAS TOWED TO THE DEALER. THE POWERTRAIN AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE WAS 157,806.

VEHICLE STARTED MAKING LOUD NOISE UNDER THE HOOD, TURNED OUT TO BE A STRIPPED SPARK PLUG HOLE IN THE CYLINDER HEAD THAT LED TO COMPLETE REPLACEMENT OF HEAD. DEALERSHIP STATED THIS WAS THE 4TH ONE THIS YEAR, ALWAYS 2002 MODEL, 5.4 LITER ENGINE, ALWAYS RIGHT SIDE CYLINDER HEAD. IF A DEALERSHIP IN A TOWN OF LESS THAN 600 PEOPLE HAS A FAILURE RATE THIS HIGH, HOW BIG IS THIS PROBLEM NATION WIDE? *TR

FORD MOTOR COMPANY DOES NOT INSTALL THE FUSE NECESSARY TO OPERATE THE TOWING HARNESS LAMPS ON THE 2002 F150. LOCAL FORD DEALER INSTALLED A FUSE AND THEN DISCOVERED THAT THE PIN BENEATH THE FUSE BOX WAS BENT. THE FUSE BOX HAD TO BE REMOVED IN ORDER TO STRAIGHTEN OUT THE PIN AND THEN RE-INSTALLED. FORD REFUSED TO COVER THE COST ($200.00) SAYING THE VEHICLE WAS OUT OF WARRANTY. CONTENTION IS THAT THIS EITHER CAME FROM THE FACTORY THIS WAY OR THE DEALER BENT THE PIN WHEN THEY INSTALLED THE FUSE. NEITHER FORD MOTOR COMPANY OR THE LOCAL FORD DEALER WILL ACCEPT RESPONSIBILITY. THE BENT PIN MADE THE PARKING LAMPS INOPERABLE WHICH WOULD BE HAZARDOUS FOR TOWING ANYTHING AT NIGHT. *TR

I WAS TOLD DURING A ROUTINE OIL CHANGE THAT MY TRUCK NEEDED TIE ROD ENDS AND BALL JOINTS (NOT JUST SOME OF THEM BUT ALL OF THEM) I CHECKED THE INTERNET AND IT SEEMS THERE HAVE BEEN MULTIPLE COMPLAINTS ABOUT THESE. IS THERE ANY INVESTIGATION GOING ON OR A POSSIBLE RECALL FOR THIS PROBLEM. *TR