2002 FORD F-150 Complaints

TL*THE CONTACT OWNS A 2002 FORD F-150 SUPER CAB. THE VEHICLE ACCELERATED WITHOUT WARNING. WHILE IDLE AT A RED LIGHT AND WITH THE BRAKE PEDAL DEPRESSED THE RPMS INCREASED FROM 800 TO OVER 3000. WITH THE BRAKES STILL DEPRESSED THE VEHICLE ACCELERATED INTO AN INTERSECTION. THE CONTACT WAS REQUIRED TO STAND WHILE DRIVING AND DEPRESSED THE BRAKE PEDAL. INITIALLY, THE CONTACT DISREGARDED THE INCIDENT, AND ASSUMED A COMPONENT WITHIN THE VEHICLE WAS MERELY JAMMED. HOWEVER, ON MARCH 12, 2007 THE INCIDENT RECURRED, CAUSING THE RPM TO INCREASE TO OVER 3000. ONCE AGAIN, THE CONTACT WAS REQUIRED TO STAND UP TO DEPRESS THE BRAKE PEDAL. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL, THE RPMS DECREASED, AND THE VEHICLE STOPPED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 65900. *AK UPDATE *4/23/07TR

TL*THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE GARAGE PARKED VEHICLE SPONTANEOUSLY CAUGHT ON FIRE UNDER THE HOOD. THE VEHICLE WAS DESTROYED, BUT ONLY THE TRUCK BED REMAINED. THE CONTACT COULD OBTAIN A FIRE REPORT. *AK RETURNED USPS, 2ND ATTEMPT MADE 04/20/07 FAILED. *LJ

I OWN A 2002 FORD F 150 LIGHTNING WITH 45, 234 MILES ON IT. MY VEHICLE EXPERIENCED SOME ENGINE FAILURE DUE TO A SPARK PLUG SHOOTING OUT OF ENGINE HEAD. I BELIEVE IT WAS THE 3RD CYLINDER THAT FAILED. I WAS CLIMBING ONTO A OFF RAMP AND JUST STARTING TO ACCELERATE WHEN I HEARD THIS POPPING SOUND COMING FROM THE ENGINE. I WAS ACCELERATING NORMALLY WHEN JUST LIKE THAT THE SPARK PLUG SHOT OUT. I BOUGHT THE TRUCK PRE OWNED WITH 27,000 MILES SO I NEVER THOUGHT TO BUY ADDITIONAL ENGINE COVERAGE. THE TRUCK WAS IN GOOD ENOUGH CONDITION FOR THE DEALER TO GRANT ME A 5 YEAR LOAN THOUGH. ANYWAY I CHECKED UNDERNEATH THE HOOD AND SAW THE BROKEN SPARK PLUG COIL AND THE SPARK PLUG WITH RIPPED THREADS. I HAD THE LIGHTNING TOWED TO MY HOW WHERE IT STILL SITS. AT THIS POINT IN TIME I AM MAKING $466.46 MONTHLY PAYMENTS ON A VEHICLE THAT I AM UNABLE TO DRIVE. I CALLED FORD ABOUT MY PROBLEM AND GOT NOWHERE B/C THEY SAID I WAS BEYOND THE 30,000 MILE WARRANTY OR THE 3 YEAR WARRANTY. FORD GAVE ME AN ESTIMATE TO FIX THE DAMAGED HEAD FOR 3,600 HUNDRED AND 5,400 TO DO BOTH. NOW FROM WHAT I UNDERSTAND THE 2003 FORD LIGHTNINGS DO NOT EXPERIENCE SPARK PLUG ISSUES B/C THE ENGINE WERE BUILT WITH UPDATED HEADS. THAT RIGHT THERE SAYS THAT FORD REALIZES THAT THESE TRUCKS ARE DEFECTIVE TO SOME DEGREE. I AM VERY FRUSTRATED IN THIS MATTER B/C I SPENT 29,000 OUT OF POCKET FOR THIS TRUCK AND I CAN'T EVEN DRIVE IT. NOW I HAVE TO SPEND ALMOST 6,000 TO GET IT TO DRIVING CONDITION. LIKE 29,000 ISN'T ENOUGH MONEY ALREADY? I WORK VERY HARD IN LIFE TO BUY THIS TRUCK I CANT JUST PULL THAT KIND OF MONEY OUT JUST LIKE THAT. IF I HAVE TO JOIN A CLASS ACTION LAW SUIT SO BE IT. BUT ALL I AM ASKING FOR IS MY FORD F-150 LIGHTNING BACK I MISSED MY TRUCK.

MY WIFE WAS DRIVING IN THE CAR POOL LANE DURING RUSH HOUR TRAFFIC WHEN THE NUMBER THREE SPARK PLUG WAS EJECTED FROM THE HEAD OF MY 2002 FORD F150 LIGHTNING. MY WIFE LOSS POWER. IT WAS A VERY DANGEROUS SITUATION TO BE IN THE CAR POOL LANE WHEN LOSING POWER. I AM A MECHANIC AND A SPARK PLUG SHOULD NOT JUST EJECT ITSELF. LUCKILY MY WIFE WAS ABLE TO MANEUVER THE TRUCK OVER AND OFF THE FREEWAY. FORD WAS CONTACTED. THEY SAID THEY KNOW OF THIS ISSUE WITH THE SPARK PLUGS, BUT AT THIS TIME IT IS THE CONSUMERS RESPONSIBILITY TO PAY FOR THE REPAIRS. I FEEL IT SHOULD BE A RECALL. THERE HAS BEEN THOUSAND OF COMPLAINTS REGARDING THIS SAME ISSUE AND NOTHING HAS BEEN DONE. *JB

2002 FORD F150 SUPERCAB BURNED UP IN MY DRIVEWAY AT 5 AM IN THE MORNING. THE VEHICLE HAD NOT BEEN DRIVEN FOR A DAY AND A HALF. WE WERE WOKEN UP BY THE CAR ALARM AND TWO LOUD BANGS. THE TRUCK WAS FULLY ENGULFED AND WAS ON FIRE NEXT TO THE HOUSE AND FENCE AND 2 OTHER CARS. THANK GOODNESS THE TRUCK WASN'T IN THE GARAGE OR PARKED FORWARD IN THE DRIVEWAY. THE FENCE WAS DESTROYED AND THE TWO VANS DAMAGED BY FLAMES. THE TRUCK WAS A TOTAL LOSS. FIRE DEPARTMENT STATED THAT IT WAS A FAULTY CRUISE CONTROL DEVICE. NOT DRIVEN FOR ALMOST TWO DAYS AND THE CRUISE CONTROL ALMOST KILLED MY FAMILY??? NOW WE ARE OUT THOUSANDS EVEN WITH INSURANCE COVERING PART OF THE LOSS. NOTHING WOULD HAVE REPLACED THE LIVES OF MY FAMILY HAD THE HOUSE GONE UP. FORD KNOWS THIS PROBLEM IS A TICKING TIME BOMB AND MAKES VERY LITTLE EFFORT TO SAVE LIVES. *JB

2002 FORD F-150 SUPERCREW BOUGHT NEW FROM RIVERTOWN FORD. PAINT IS BLISTERING. SMALL PIECES OF "?" ARE SHOWING EVERYWHERE ON THE VEHICLE. FORD SAYS ITS TOO LATE AND NOT THEIR PROBLEM. PAINT JOB "BLISTERING" LESS THAN 5 YEARS OLD...... SOUNDS LIKE ANOTHER LATE 80'S - EARLY 90'S FORD PAINT PROBLEM AGAIN.*JB

I ACTIVATED THE CRUISE CONTROL ON MY 2002 FORD F-150 SUPERCREW ON MARCH 21, 2006. I BOUGHT THE VEHICLE NEW OFF THE LOT IN 2002 AND HAD USED THE CRUISE CONTROL NO MORE THAN 5 TIMES IN 4 YEARS. WHEN I ATTEMPTED TO DISENGAGE THE CRUISE CONTROL, THE CRUISE INDICATOR DISABLED, BUT THE CRUISE CONTROL DID NOT. MY VEHICLE PROCEEDED WITHOUT MY FOOT ON THE ACCELERATOR (AT 75 MPH). THE BRAKES DIDN'T NOT DEACTIVATE THE CRUISE CONTROL EITHER. I PUT THE VEHICLE IN "NEUTRAL" AND PULLED TO THE SIDE OF THE ROAD WHILE THE VEHICLE WAS STILL TRYING TO ACCELERATE. THE CRUISE CONTROL CABLE WAS STUCK ON FULL THROTTLE. FORD TOOK THE CABLE OUT AND PROCEEDED TO TELL ME THAT WAS A COMMON OCCURRENCE. --PROBLEM-- WHILE I ATTEMPT TO "BRAKE" AND MY VEHICLE ATTEMPTS TO "ACCEL", THE VEHICLE ISN'T SLOWING DOWN. FORD SAID THAT BECAUSE I DIDN'T USE MY CRUISE CONTROL REGULARLY, THAT IS THE REASON IT GOT STUCK!!! ?? WHY SHOULD IT MATTER IF I USE THE CRUISE REGULARLY, IT SHOULDN'T TRY TO KILL ME WHEN I DECIDE TO USE IT??? *JB

FORD F-150 2002 5.4 ENGINE WAS A FORD CERTIFIED VEHICLE. SPITS SPARK PLUG CAUSING THE VEHICLE TO DIE IN TRAFFIC. FORD SAYS ITS NO PROBLEM, BUT WHEN YOU GO TO THE DEALERSHIP, THEY KNOW THE PROBLEM WITHOUT EVEN RAISING THE HOOD. REPLACED HEAD. CALLED FORD CUSTOMER SERVICE TRYING TO GET INFORMATION ON THIS PROBLEM (CUSTOMER SERVICE LOUSY NON INFORMATIVE ABOUT THIS PROBLEM ACTED LIKE WHO CARES.). LOOK AT ALL THE OTHER OWNERS WITH THIS PROBLEM. *JB

IN LATE SUMMER OF 2006, MY 2002 FORD F-150 BEGAN EXPERIENCING CHASSIS ELECTRICAL SYSTEM MALFUNCTIONS. EVERY TIME THERE WAS A RAINSTORM. SPECIFICALLY, THE WINDSHIELD WIPERS CEASED TO WORK, THE INTERIOR DOME LIGHT WOULD FLASH ON & OFF, THE BLOWER MOTOR FOR THE HEATER WOULD CONTINUE TO RUN AFTER SHUTTING OFF IGNITION, THE KEYLESS ENTRY SYSTEM WOULD NOT WORK, THE ABS WARNING LIGHT WOULD COME ON. I TOOK THE VEHICLE TO FORD DEALER # 1 WHO, WHEN I DESCRIBED THE SYMPTOMS, STATED IMMEDIATELY THAT THE PROBLEM WAS DUE TO WATER LEAKING PAST THE LOWER WINDSHIELD SEAL AND SHORTING OUT THE GEM MODULE AND THE FUSE BLOCK MOUNTED ON THE INTERIOR FIREWALL. DEALER STATED "THIS IS AN EXPENSIVE REPAIR, YOU MIGHT WANT TO DO THE WORK YOURSELF". AS I DIDN'T FEEL I HAD THE ABILITY TO REPAIR, I LET IT GO FOR SEVERAL WEEKS. IN LATE NOVEMBER OF 2006, I WAS DRIVING TO WORK BEFORE SUNRISE, IN A VERY HEAVY RAIN, WHEN THE WIPERS SHUT OFF AND THE DOME LIGHT CAME ON MAKING IT IMPOSSIBLE TO SEE. I TOLD MY PARENTS ABOUT THIS & THEY INSTRUCTED ME TO TAKE VEHICLE TO FORD DEALER # 2 FOR REPAIR AT THEIR EXPENSE. DEALER # 2 WAS AWARE OF THE CONDITION AS WELL. THE ESTIMATE FOR REPAIR WAS $553 TO REPAIR THE ELECTRICAL COMPONENTS DAMAGED BY THE MOISTURE, AND THE VEHICLE WOULD THEN HAVE TO BE TAKEN TO A GLASS SHOP TO HAVE THE WINDSHIELD RE-SEALED. THE WORK WAS DECLINED, AND I CONTACTED FORD CUSTOMER SERVICE EXPLAINING THAT AS THIS WAS A SAFETY RELATED ISSUE, KNOWN TO BOTH DEALERSHIPS, I FELT THEY SHOULD ABSORB SOME OF THE EXPENSE OF MAKING VEHICLE DRIVABLE DURING ANY WEATHER CONDITION. REQUEST WAS DENIED. MY CONTENTION IS THAT SINCE DRIVING IN A RAINSTORM WITHOUT WIPERS AND AN ERRATIC ELECTRICAL SYSTEM, AND SINCE BOTH DEALERSHIPS WERE ACQUAINTED WITH THE CONDITION, THERE SHOULD HAVE BEEN A VOLUNTARY RECALL, OR AT THE VERY LEAST, A TSB ADVISING OWNERS OF THE POTENTIAL PROBLEM. *JB

TWO OF THE FOUR 265-70-17 CONTITRAC SUV TIRES WITH 26,000 MILES THAT WERE INSTALLED AS REPLACEMENT TIRES ON MY 2002 FORD SUPERCREW HAVE BROKEN BELTS INSIDE THE TIRE IN THE PAST TWO MONTHS. THESE TIRES HAVE A BULGE THAT SHIFTS THE TREAD APX 2CM OVER AND UP 1CM. THIS MAKES IT IMPOSSIBLE TO KEEP THE TRUCK ON THE ROAD AT 65 MPH. THE FORD DEALER HAS BEEN HAPPY TO SELL ME A NEW TIRE BUT HAS NOT GIVEN ANY CREDIT, (PRO-RATE) FOR THE FACT THE TIRE HAS BEEN RENDERED USELESS IN LESS THAN 40% OF THE LIFE EXPECTANCY OF THE TIRE. I WAS NOT GIVEN A CHOICE TO REPORT BOTH THE TIRES THAT FAILED ONLY ONE, NOR A CHOICE TO REPORT 17 INCH TIRE SIZES, AND THE SITE ONLY ALLOWS ME TO PICK ONE SPOT ON THE TRUCK FR THE TIRE FAILURE THE OTHER WAS DRIVERS SIDE REAR. *NM