2019 FORD F-150 Complaints

The APIM becomes inoperative at random times for ~8 hours. When this happens the entire dashboard goes black and you can’t tell your speed, turn signals, rpm, engine temp, oil pressure, etc. You are driving with no indicators and have no idea what your speed is or any other critical indication. APIM stands for Accessory Protocol Interface Module, also known as the Ford SYNC computer. It's a key component of the SYNC system in Ford vehicles. Ford has equipped vehicles with the APIM since its inception, but there have been complaints and recalls related to it.

The contact owned a 2019 Ford F-150. The contact stated that while driving 35 -40 MPH and veering to the right, both tires hit the curb causing both tires to blow out. The steering wheel jerked to the right and the vehicle's front end landed into an embankment. The vehicle was towed and deemed totaled. A police report was filed. The contact sustained an injury of the compressed fracture of the L1 vertebra with fracture, bruises across the neck, and abdomen. Medical attention was needed. The dealer was not contacted. The contact stated immediately after they began receiving text alerts of air bag failure and were disabled via the vehicle app. The manufacturer was not notified of the failure. The failure mileage was 83,000.

My transmission suffered the CDF drum failure which resulted in it downshifting into first gear while doing over 55 mph. The failure was confirmed by the Ford Dealership after taking it in. The truck now needs a $9000 transmission replacement to replace the drum and clutches that were destroyed.

The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 57,000.

The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds, the check engine warning light was intermittently illuminated. The vehicle was taken to a local independent mechanic where the catalytic converter was replaced with an aftermarket part; however, the failure persisted. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.

The transmission has been slipping on multiple occasions between 3rd and 4th gear, changing gears very harshly and sometimes forcing the vehicle to speed up rapidly and unexpectedly. It has also caused the vehicle to slow down rapidly, trying to find a certain gear then shifting back down to 1st gear randomly while driving in traffic. I barely have 70,000 miles on the truck.

Hard up shifting and downshifting. When rapid deceleration at highway speeds transmission harshly downshifted and caused rear tires to skid during icy conditions. Hard/erratic down shifting conditions during icy conditions caused rear end to break loose during uphill climbs. Truck would downshift with loud clunk and drop from 9th gear into 4th or 5th gear and jump RPMs to 3k or more and then shift back to normal over drive gears. Truck is current on ford 23-2250 TSB

The contact owns a 2019 Ford F-150. The contact stated that while reversing, there was an abnormally loud thumping sound coming from the transmission, with the RPM increasing abnormally. There were no warning lights illuminated. The contact stated that while operating the vehicle, the vehicle failed to properly shift from first, to second, or third gear, and abruptly shifted into fourth gear. The contact stated that the transmission briefly lost power, before slamming into gear. The contact stated that the failure had become a persistent failure. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.

I leased a new 2019 Ford f150 xlt sport package in the fall of 2019. During the first year, I experienced some "choking" of the engine when I would accelerate. Nothing big, but noticeable. I mentioned this experience to the dealer at regular checkups and they informed me that it was "normal" and that if anything was wrong, the computerized monitoring system on the truck would identify the problem. I bought the truck after a 36 month lease. The choking continued to be a regular occurance, especially for the first few miles of a new drive. Around 30k miles, I noticed the issue getting more pronounced. I again asked the dealer about it and they provided me the same answer as before and didn't offer to explore the issue. Between 30K and 50K miles, the issue became more frequent and would impact the truck whether it was warm or cold. But now I experienced a hard shift between 1-3 gears and sometime 3-5-- jerking and slowing and struggling to move to the next gear. It will also bog down at times when changing into the higher gears with no telling when this would occur. Again, I asked the dealer about it, and becuase there was no safety light, they wouldn't do a thing. Over the past month or two, at over 50K miles, the frequency was several times on every drive. It started to jump from 8-1 and back up to 8. It would jerk and slow in high traffic situations, and finally it just would not move into gear at a stop sign at rush hour. I had to drop it into low gears and move to the side of the road after 10 minutes of stoppage; then the check engine indicator finally flashed, after an incident that could have caused harm to me or others. I slowly drove it to my destination. Since then, I have not allowed anyone to drive the truck because it is dangerous to operate. I took the truck to the dealer and they informed me that it needs a new transmission which will be ~$5k

The contact owns a 2019 Ford F-150. The contact stated that while operating the vehicle, the transmission malfunctioned and the vehicle would not properly shift from first to, second and third gear, and abruptly shifted into fourth gear. Later, while driving, the transmission failed to shift properly, and the vehicle stalled. The vehicle was later towed to the local mechanic. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 94,000.