2020 FORD F-150 Complaints

PURCHASED MY F150 NEW AND FROM THE DEALER AND THE FRAME WAS OIL SPRAYED TO PREVENT CORROSION AND RUST BEFORE TAKING THE VEHICLE HOME. TRUCK NOW SITS JUST UNDER 8,000MI AND THE REAR AXLE AND A GOOD PORTION OF FASTENERS ARE ALL RUSTY AS IF THE TRUCK IS 15YRS OLD. THE SKID PLATE UNDER THE TRANSFER CASE LOOKS LIKE IT MAY HAVE BEEN ZINC PLATED FROM THE FACTORY BUT NOW IT'S ALL PITTED AND CORRODED AND DOES NOT LOOK LIKE A NEW TRUCK. I CAN'T HARDLY BELIEVE THAT AFTER SUCH A SHORT TIME THE UNDERSIDE LOOKS LIKE THIS AS IF THERE WAS NO PAINT APPLIED TO ANYTHING AT THE FACTORY. THIS ISSUE NEEDS TO BE TAKEN CARE OF AND FIXED BY FORD.

FOR THE 3RD TIME WHILE I WAS DRIVING MY 2020 F150 STX WITH ONLY 4,218 MILES THE ENGINE SHUT OFF COMPLETELY AND DISPLAYED 'AUTO STARTSTOP SHIFT TO P, THEN RESTART ENGINE' ON THE DASH DISPLAY. THE LAST TIME THIS HAPPENED WAS ON 4/22/21 I WAS DRIVING THROUGH A STREET GOING ABOUT 20 MPH. FORTUNATELY, THERE WERE NO VEHICLE IN FRONT OF ME OR BEHIND ME AND I WAS NOT TRYING TO TURN AT AN INTERSECTION WHICH COULD HAVE RESULTED IN A COLLISION. THE SAME THING HAD HAPPENED ON 3/18/21 WHILE DRIVING ON A STREET GOING ABOUT 15 MPH. AND THE FIRST TIME THIS HAPPENED WAS ON 2/20/21 I WAS PULLING IN TO MY DRIVEWAY SO STOPPING AND DOING SO WAS NOT A SAFETY PROBLEM. I AM REALLY CONCERNED ABOUT THIS PROBLEM I FELT VERY UNSAFE IN MY TRUCK IF THIS PROBLEM DOESN'T GET RESOLVED PEOPLE CAN GET IN TO AN ACCIDENT AND GET SERIOUSLY INJURED OR KILLED. I DID SOME RESEARCH ONLINE AND ALSO CHECKED MY VIN FOR ANY RECALLS AND I WAS SURPRISED TO NOT FIND ANY. FROM RESEARCHING ONLINE FORUMS THE AUTO START/STOP FUNCTION APPEARS TO BE FAULTY AND NEEDS TO BE FIXED/RECALLED BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. THIS ISSUE APPEARS TO BE WIDESPREAD AND ACROSS MULTIPLE MODEL YEARS. ON 4/24/21 I TOOK MY TRUCK TO THE DEALERSHIP WHERE I PURCHASED IT THE TECH CALLED ME AND TOLD ME THAT THEY RAN SEVERAL TESTS AND THE TRUCK DID NOT GIVE ANY PROBLEM CODES. FOR SAFETY DEALERSHIP SAID THEY DID NOT WANT ME TO DRIVE TRUCK SO THEY WOULD KEEP IT AND WOULD CONTACT FORD TO REPORT ISSUE AND WAIT FOR THEIR RECOMMENDATION. I'M STILL WAITING FOR UPDATE. I HOPE FORD TAKES THIS ISSUE SERIOUSLY AND DOES A RECALL.

ON APRIL 21, 2021, AT 09:10 I PARKED MY 2020 F150 XLT SPORT IN MY WORK PARKING LOT. THE TRUCK WAS LOCKED AND UNOCCUPIED. AT 16:10, I APPROACHED THE VEHICLE FROM THE FRONT ON THE DRIVER SIDE. AS I NEARED THE BACK DOOR TO PLACE MY ITEMS INSIDE, I NOTICED GLASS SHARDS ON THE EDGE OF THE TRUCK BED. I PROCEEDED TO UNLOCK AND OPEN THE REAR DOOR AND NOTICED AN APPROX. 8 INCH BY 2 INCH GASH ON THE RIGHT REAR SEDENTARY WINDOW, THE ENTIRE STATIONARY REAR GLASS WAS "SPIDER SHATTERED". THE GLASS SHARDS WERE IN THE BED OF THE TRUCK AND ALONG THE RIM OF THE BED EDGES. I INSPECTED THE VEHICLE FOR OTHER DAMAGE. THE VEHICLE WAS NOT IN USE, NOT OCCUPIED AND NO OBJECTS TO CAUSE DAMAGE. ALSO NOTE, THE OUTSIDE TEMPERATURE DID NOT EXCEED 66F

WHILE DRIVING MY VEHICLE, THE TRANSMISSION SEEMS TO HAVE INTERMITTENT ISSUES WITH UP AND DOWN SHIFTING ANYWHERE FROM GEARS 1-7. FEELINGS OF TRANSMISSION SLIP AND HESITATION TO SHIFT. ALSO IT IS NOISY SOMETIMES. YOU CAN HEAR IT DOWNSHIFT. IT SOUNDS LIKE A HARD STEEL CLUNK. ONLY ONE TIME THOUGH HAVE I EXPERIENCE A MODERATE DOWNSHIFTING BETWEEN GEARS THAT SLOWED THE VEHICLE MUCH MORE THAN THE BRAKING DID. I HAVE NO PHOTOS OR DEALER REPORTS OF THE ISSUE BECAUSE THE DEALER SAID 'THEY JUST SHIFTED ROUGH'

TL* THE CONTACT OWNS A 2020 FORD F-150. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THE VEHICLE BRAKES LOCKED UP ON ITS OWN, CAUSING THE VEHICLE TO GO INTO A COMPLETE STOP. THE CONTACT STATED WHEN THE VEHICLE STOPPED, THE BRAKES UNLOCKED AND THE CONTACT WAS ABLE TO PRESS ON THE ACCELERATOR PEDAL FOR THE VEHICLE TO CONTINUE TO DRIVE WITH NO ISSUE. HOWEVER THE FAILURE OCCURRED AGAIN THIS TIME THE CONTACT WAS DRIVING 55 MPH IN THE SNOW WHEN THE BRAKES LOCKED UP CAUSING THE VEHICLE TO SLIDE, HIT AND GO OVER A GUARD RAIL. NO ONE WAS INJURED. NO MEDICAL TREATMENT WAS NEEDED AT THE SCENE AND A POLICE REPORT WAS FILED. THE CONTACT HAD THE VEHICLE TOWED TO LOCAL DEALER ROMEO FORD OF KINGSTON (128 NY-28, KINGSTON, NY 12401) WHO INSPECTED THE VEHICLE BUT COULD NOT DIAGNOSED THE FAILURE HOWEVER THE FAILURE PERSISTED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

FORD CAMERAS RECALL: 20C19 AND 20B39. I RECEIVED NOTIFICATION OF THE RECALL DURING NORMAL MAINTENANCE ON MARCH 1, 2021, NOT VIA FORD HEADQUARTERS. APPARENTLY, THE RECALL WAS ON 09/23/20. TWO DIFFERENT FORD DEALERSHIPS (IN PALM DESERT AREA) HAVE SAID ONE OF THE CAMERAS IS ON BACKORDER WITH NO CLEAR INDICATION WHEN IT WOULD BE RECEIVED FOR INSTALLATION. THEREFORE, FROM THE DATE OF THE RECALL UNTIL NOW (APPROXIMATELY 6-MONTHS), I HAVE NOT RECEIVED THE CORRECTED PARTS OR INSTALLATION.

I WAS INVOLVED IN AN ACCIDENT IN MY NEW FORD F-150 KING RANCH ON THE ABOVE DATE TRAVELING ON THE HENRY HUDSON PARKWAY (MANHATTAN) SOUTHBOUND. MY TRUCK WAS STRUCK IN THE REAR PASSENGER DOOR BY AN UNKNOWN VEHICLE AND CAUSED US TO SPIN OUT 2 TIMES AT 60 MPH AND HIT THE CENTER CONCRETE DIVIDER ALMOST DIRECTLY HEAD ON. WE HIT TO THE PASSENGER SIDE OF THE FRONT OF THE TRUCK.. THE AIRBAGS DIDN'T DEPLOY. THE CANISTERS ON THE SIDE IMPACT AIRBAGS OPENED AND THE POWDER WAS ALL OVER BUT THE BAGS DIDN'T DEPLOY. I DON'T THINK THIS WAS NORMAL AND I FEEL IT SHOULD BE LOOKED AT. THERE WAS $31,000 DAMAGE TO THE VEHICLE WHICH WASN'T TOTALED. IS THIS SOMETHING THAT THIS AGENCY WILL LOOK INTO FOR ME? RESPECTFULLY SUBMITTED, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*DT*DT

THIS VEHICLE DOES NOT COME WITH A SEAT HEIGHT ADJUSTMENT. ALL VEHICLES SHOULD COME WITH SEAT HEIGHT ADJUSTMENT, A MANUAL ONE IS FINE. PEOPLE THAT ARE SHORTER ESPECIALLY DRIVING AN F-150 MUST BE ABLE TO SEE SAFELY. WE HAVE MANY EXPENSIVE SAFETY FEATURES COME STANDARD BUT SADLY ARE OMITTING A $10 ADDITION THAT GREATLY IMPROVES DRIVEABILITY.

COMPLAINT IS THAT FORD WILL NOT COMPLETE THE WORK ON THEIR RECALL IN A TIMELY MANNER. THE FRONT CAMERA INTERMITTENTLY DOES NOT WORK. ISSUE STARTED APPROXIMATELY 9-10 MONTHS AGO AT WHICH TIME IT OCCURRED APPROXIMATELY 20% OF THE TIME. FORD ISSUED A RECALL NOTICE ON 9/23/20 TO ADDRESS THIS AND AFTER 6 MONTHS THEY STILL WILL NOT REPAIR MY TRUCK. THE FRONT CAMERA FAILS TO OPERATE APPROXIMATELY 90% OF THE TIME AT THIS POINT.

WHILE I WAS DRIVING THROUGH A PARKING LOT, AND TURNING SLIGHTLY LEFT, THE ENGINE SHUT OFF COMPLETELY AND DISPLAYED "AUTO STARTSTOP SHIFT TO P, THEN RESTART ENGINE" ON THE DASH DISPLAY. FORTUNATELY, I WAS NOT TRYING TO TURN AND CROSS TRAFFIC ON A HIGHWAY WHICH COULD HAVE RESULTED IN A CATASTROPHIC T-BONE COLLISION. THE AUTO START/STOP FUNCTION APPEARS TO BE FAULTY AND NEEDS TO BE FIXED/RECALLED BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. FROM RESEARCHING ONLINE FORUMS, THE ISSUE APPEARS TO BE WIDESPREAD AND ACROSS MULTIPLE MODEL YEARS.