2002 FORD F-150 Complaints

I OWN A 2002 FORD F-150, XLT, PURCHASED ON MAY 2002.RETURNING FROM A TRIP TO ORLANDO FLORIDA, I WAS TRAVELING WESTBOUND ON I-10, 45 MILES EAST OF TALLAHASSEE WHEN I LOST HEADLIGHTS ILUMINATION. LOSS HEADLIGHTS CAUSED ME TO RUN OFF THE ROAD, THOUGH I WAS ABLE TO KEEP CONTROL OF VEHICLE AND MINIMIZE MATERIAL DAMAGES. UPON INSPECTION, IT WAS DETERMINED THAT HEADLIGHT CONTROL KNOB IN DASHBOARD HAD BECAME LOOSE AND HAD CAUSED THE HEADLIGHTS TO TURN OFF.*AK

WHILE TRAVELING OVER 65 MPH, THE VEHICLE STARTED TO VIBRATE. *AK *TS THE DEALER TOLD THE CONSUMER TO PLACE SAND BAGS IN THE TRUCK BED, HOWEVER IT DID NOT SOLVE THE PROBLEM. *JB

CONSUMER STATES WHILE TRAVELING 30-45 MPH AND AS A RESULT OF RUNNING INTO A TREE AIR BAGS DID NOT DEPLOY. *AK

I WAS IN AN ACCIDENT AND MY AIRBAGS DID NOT DEPLOY. THE FIRE DEPARTMENT, TROOPERS, AND EMS ALL FELT THEY SHOULD HAVE DEPLOYED.*AK

TRUCK HIT A TREE GOING APROXIMATELY 30-40MPH. TRYING TO AVOID HITTING A LARGE DEER. AIRBAGS DID NOT DEPLOY. THE TREE HIT IN THE CENTER FRONT OF THE TRUCK. THE TRUCK WAS DEEMED A TOTAL LOSS DUE TO ENGINE DAMAGE ETC. DRIVER WAS INJURED. THIS IS A 2002 F150 FORD TRUCK WITH ~24900 MILES ON IT. THIS VEHICLE WAS NOT INVOLVED IN ANY PREVIOUS ACCIDENTS. THE DRIVER WOULD HAVE BEEN MORE SEVERLY INJURED IF NOT WEARING HIS SEATBELT. AUTO SHOP COULD NOT EXPLAIN WHY THE AIRBAGS DID NOT DEPLOY. HAVE BEEN GETTING THE RUN AROUND FROM THE INSURANCE COMPANY AS WELL AS THE DEALERSHIP.

A POPPING NOISE COULD BE HEARD IN THE STEERING COLUMN. THE VEHICLE WAS AT THE DEALER FOR THIS PROBLEM FIVE TIMES. THE DEALER REPLACED THE CLOCK SPRING, TIGHTENED THE BOLTS IN THE STEERING COLUMN AND REPLACED THE STEERING SHAFT. THE POPPING NOISE COULD STILL BE HEARD. *TT

UPON ACCELERATION OR DECELERATION, THE DRIVERS' SEAT BACK MOVED BACK AND FORTH. *JB

LOUD HIGH PITCHED WHINE IN REAR END AT OPEN HIGHWAY SPEEDS (3.31 GEAR RATIO) DETECTED DAY OF PURCHASE ON MARCH 25TH 2002, REPORTED TO DEALER OF PURCHASE (HOMER SKELTON FORD, OLIVE BRANCH ,MS) NEXT DATE. AS OF MARCH 25TH 2003, ONE YEAR, TWO DEALERS, 29,000 MISERABLE MILES AND SOME FIVE REPAIR ATTEMPTS LATER I STILL HAVE THE SAME PROBLEM. THERE IS DEFIENTLY A PROBLEM WITH THE 3.31 FORD REAR END. I HAVE RECENTLY DRIVEN ANOTHER NEW 2003 FORD TRUCK WITH 3.31 REAR END, VEHICLE ALSO HAD NOISE. THEN DROVE ANOTHER NEW PICK UP WITH THE 3.55 REAR END WHICH WAS TOTALLY QUIET. IN THE COURSE OF THIS YEAR I HAVE FILED NUMEROUS COMPLAINTS WITH DEALERS AND DIRECTLY WITH FORD. ONE WEEK AFTER PURCHASE, WHEN THE FIRST ATTEMPT TO FIX THE TRUCK FAILED, I ATTEMPTED TOGET THE DEALER TO TAKE THE TRUCK BACK BUT THEY SAID THAT WAS NOT AN OPTION. THIS VEHICLE IS SUPPOSE TO BA A TOP OF THE LINE FORD PICKUP RETAILING FOR OVER $30,000.00 WITH A 36,000 MILE BUMPER TO BUMPER WARRANTY. FORD EITHER CAN'T OR WON'T FIX IT. THEY HAVE JUST OFFERED ME A BUY BACK ON THE TRUCK WHICH IF ACCEPTED WOULD COST ME AS FOLLOWS THE OUT OF POCKET EXPENSE AT THE TIME THE TRUCK WAS PUCHASED. $1,875.00 CASH DOWN PAYMENT 6,162.10 EQUITY OF TRADE IN 874.52 SALES TAX A TOTAL OF $8,911.62 . IN ADDITION TO THE COST OF INSTALLATION OF PERSONAL EQUIPMENT WHICH TOTALS ABOUT $400.00. THIS IS NOT EVEN CONSIDERING PAYMENTS ON THE TRUCK FOR 12 MONTHS. NOW FORD HAS OFFERED TO BUY THE TRUCK BACK IF I PAY THEM OVER $5,000.00 ADDITIIONAL DOLLARS FOR THE MILEAGE ON THE VEHICLE. THIS WOULD MAKE MY TOTAL COST OVER 13,900.00 FOR OWNING A DEFECTIVE FORD PICK UP FOR 12 MONTHS. IN ESSENCE THERE IS NO WARRANTY. IT SHOULD BE FORD'S RESPONSIBILITY TO FIX THE DEFECT IN THE VEHICLE. IF THEY COULD NOT FIX IT THEY SHOULD HAVE GIVEN ME ANOTHER TRUCK LONG AGO. IT IS THEIR FAULT THAT IT HAS TAKEN A YEAR TO GET TO THIS POINT. I TRAVEL IN MY JOB AND HAD NO CHOICE BUT TO DRIVE THE MILES ON THE TRUCK. THEY CERTAINLY WERE NOT PLEASANT ONES.

I BOUGHT MY F150 EXTENDED CAB IN APRIL 2002 AND AT 8,000 MILES THE PASSENGER SIDE REAR DOOR WAS HARD TO OPEN. I TOOK IT IN TO THE DEALER AND THEY REPAIRED IT AND WITHIN A FEW DAYS IT WAS HARD TO OPEN AGAIN. I TOOK IT BACK TO THE DEALER AND THEY FIXED IT AGAIN. AGAIN IT BECAME HARD TO OPEN I JUST TOOK IT TO A DIFFERENT DEALER AND THEY TRIED TO FIX IT AGAIN WITH NO LUCK. I FEEL THAT THIS IS NOT SAFE IN CASE OF A WRECK THAT I MAY NOT BE ABLE TO OPEN IT TO GET MY 9 YEAR OLD SON OUT IF I HAD TO IN A HURRY. *NLM

CONSUMER WAS REAR ENDED, AND THE FRONT SEAT BELTS FAILED TO RESTRAIN THE DRIVER AND PASSENGER. THE DRIVER HIT HER HEAD ON THE STEERING WHEEL, AND THE PASSENGER HIT HIS HEAD ON THE DASH. AMOUNT OF DAMAGE UNKNOWN. *JB