2021 FORD F-150 Complaints

Heard a loud clanging noise coming from the right rear tire area of the truck. I removed the center cap on my tire and noticed the axel bolt was sheared off. I drove to the dealership, they looked it over and kept the truck to repair it. They have to order the parts and not sure when it will be fixed. They did mention that they had seen another F150 with the same problem.

The contact owns a 2021 Ford F-150. The contact stated that the passenger’s side door failed to close properly. The vehicle was taken to the dealer twice; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 200.

My 2021 F150 XLT with 19,000 miles has never had functioning trailer brakes. Initially I was plagued with constant trailer wiring fault / trailer disconnected issues, and zero slide or pedal brakes, when trying to tow a travel trailer. Two separate dealerships initially dismissed my concerns because it passed their trailer simulator test. Eventually, Ford replaced the trailer wiring harness under warranty. After that, I had intermittent slide brakes that would work, but I never saw any brake output when using the pedal brakes, regardless of gain setting. Ford then replaced the trailer brake controller, which worsened the issue: once again I am getting trailer wiring faults. My slide brakes are extremely hit or miss, and when they do engage they catch and release several times. I still have zero brake output when using the pedal brakes regardless of gain. The dealership consulted a Ford engineer and assured me that my truck is perfect, I should not expect to see brake output for pedal brakes, and all is working as designed. They blamed my trailer. I demanded to test my trailer with a different F150 from the dealership and it works flawlessly - brake output on both slide and pedal brakes, no error codes. It is horrifyingly obvious that I have never had ANY trailer braking functioning with my pedal brakes now that I have compared the braking distance in the loaner truck to my truck. If I had believed Ford, I would be towing a 7,500lb trailer with zero idea that I did not have any trailer brakes. Dealership and corporate are both kicking their feet on a potential fix to this horrifyingly dangerous trailer brake problem.

Park/Emergency Brake system light illuminates and system engages when vehicle is placed from drive to park, and when system is shut down the light illuminates and engages. Also, when vehicle is started the park brake light shows to be engaged. When the vehicle is put in reverse the light is still illuminated while the vehicle is backing up. The light stays on while the vehicle is in backward motion. Safety concerns for me and my family are: 1. What if the Park Brake engaged while driving at normal speed - what could happen? 2. With vehicle parked and brake system engaged driver should not be able to put vehicle in reverse and back up without disengaging brake lever. The vehicle was taken to the local dealership service center twice to try to get resolution of the park brake light issue. They were unable to duplicate the issue and stated that according to Ford's maintenance policy there was nothing more that could be done. We have tried to contact Ford through their main customer service phone number. We literally spent hours on the phone trying to reach someone who could help us with the issue, but no one had an answer for us. A case file was made by Ford Customer Service and marked "RESOLVED". It has not been resolved. As stated, the park brake light started showing up in February 2022. As of this time there has not been an incident, but I can't rule out that something might happen. I think it should be addressed by the dealership and/or Ford engineer with more interest than just a dismissal attitude.

My pickup was at the dealer getting an oil change and tire rotation (23140 miles) and I was informed that the right rear axle bolt had sheared requiring replacement of the axle assembly and that it was not safe for me to drive the vehicle off the lot. This is the second time that the right rear axle bolt has sheared. The first time, the axle assembly was replaced at this same dealer at 14482 miles. I no longer have the original bolt that sheared, I will request the second sheared bolt so it could be inspected if needed. I do not know what the safety ramifications are except to say that both times, Ford said it was not safe for me to drive the truck off the lot. There are numerous reports of rear axle bolts shearing in 2021/2022 F-150s with the Max Tow package (apparently, this package has a different axle configuration) on the Internet. For example: https://www.f150forum.com/f129/2021-powerboost-rear-rotor-axle-bolt-sheared-515460/index21/#post7265683 The vehicle has been inspected (and the axle assembly replaced already once) by my local Ford dealer. It is currently being held by the dealer for the second repair. There were no warning lights, noises or any other indications that the axle bolt had sheared. When the first bolt sheared, I heard a rattle from the right rear tire and I expected to find a broken lug bolt or loose lug nut but instead found the sheared axle bolt. No noises were heard when the second bolt sheared.

While driving with sound volume at normal setting (volume 8), speakers started to pop and static erratically, which startled me, almost causing an accident. The issue will randomly go away, no warning lights on screen or dashboard. The static and pop sounds still continued at volume setting one. The erratic static and pop goes away then it happens again 20 min later. My ears are ringing from the popping sounds

The 10 speed transmission used in Ford vehicles is plagued with problems to include, skipping gears while shifting, very harsh upshifts and very harsh downshifts. It's just a matter of time when a failure of this transmission will cause a serious accident. My 2021 F150 exhibits this behavior on a frequent basis yet the Ford dealers tell me this behavior is normal. Every Ford F150 owner I have spoken too are experiencing the same problems. Why isn't NHTSA doing anything about this? Or does it only matter when an accident occurs where is loss of life?

I took my 2021 Ford F-150 VIN [XXX] to a 3rd party mechanic for a TX state inspection as required by law. The mechanic told me he could not preform the inspection because my truck would not communicate with his emissions testing computer. He said this has happened many other times with other newer F-150s. As can be seen with NHTSA ID number 10209217 and Manufacturer Communication Number: SSM 50602. It appears Ford via their software and emissions test is only allowing these vehicle’s to be serviced at Ford dealerships which is wrong. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I have been having exhaust fumes coming out of my dashboard ventilation. These carbon monoxide fumes that affects me and my family while driving. Ford is taking this matter very lightly and that concerns me. I'm crying out for your assistance please. The dealership are not equipped to take care of this situation.

I took my truck in for an oil change and tire rotation one 3/18/23 and currently has ~13,500. Upon pulling the rear drivers side rear tire the axle bolt fell out as it had been sheared off. There was no notice of the issue and as I understand it could have resulted in my right real wheel to have broken off while driving. The dealer immediately took it out of service and currently is searching the fix.