2014 FORD F-150 Complaints

TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE THE VEHICLE WAS AT A CAR WASH WITH THE KEY IN THE IGNITION, THE CONTACT PLACED THE TRANSMISSION INTO NEUTRAL, APPLIED THE SEAT BELT, DEPRESSED THE BRAKE PEDAL, AND RELEASED THE BRAKE PEDAL, THE VEHICLE ACCELERATED WITHOUT WARNING INTO HEAVY TRAFFIC. THE CONTACT ATTEMPTED TO APPLY THE BRAKES AS THE VEHICLE CRASHED INTO A BUILDING. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER FOR THE BODY DAMAGE AND WAS THEN TAKEN TO TOM DENCHEL FORD COUNTRY PROSSER (630 WINE COUNTRY RD, PROSSER, WA 99350, (877) 221-5696) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 45,783.

PREMATURE STRETCHED TIMING CHAIN AND FAULTY PHASERS @ 43,000 MILES. DIAGNOSED 1 MONTH AFTER POWER TRAN WARRANTY WAS UP.

I HAVE A 2014 F150 ECOBOOST AND THERE IS A RECALL FROM FORD FOR A TEMPORARY LOSS OF SIGNAL WITH THE OUTPUT SHAFT SPEED SENSOR HOWEVER NOT FOR MY YEAR. I TRIED TO GO TO FORD TO HAVE THEM REFLASH THE PCM LIKE THE OTHER YEARS THEY COULD NOT DO IT I HAVE HAD MY TRUCK GO INTO 1ST GEAR ON SEVERAL OCCASIONS WHILE ON THE FREEWAY AT 60+ MPH. I HAVE HAD IT STUTTER IN 1ST GEAR AND THEN SHIFT TO 5TH WITH THE WRENCH LIGHT TURNING ON WHILE TRYING TO PULL OUT INTO TRAFFIC

WHILE MY TRUCK'S BRAKES WERE BEING REPAIRED, THE MECHANIC DISCOVERED THAT THE LUG NUTS ON ALL OF THE WHEELS HAD SWOLLEN TO A POINT THAT I WOULD NOT HAVE BEEN ABLE TO REMOVE THEM IF I HAD TO CHANGE A TIRE. THE SERVICE CONSULTANT TOLD ME THIS IS A COMMON PROBLEM WITH THIS MODEL OF FORD F150 BECAUSE THE ORIGINAL DESIGN IS FLAWED, AND THE NUTS HAVE BEEN REDESIGNED. I HAD TO PAY FOR THE NEW SET OF LUG NUTS. I BELIEVE THIS IS A SAFETY PROBLEM THAT COULD LEAVE A DRIVER STRANDED WITH A FLAT TIRE OR USE SOME DANGEROUS ALTERNATIVE METHOD TO REMOVE SWOLLEN LUG NUTS CAUSING A SAFETY ISSUE. I ALSO THINK THAT FORD SHOULD HAVE VOLUNTARILY REPLACED THE LUG NUTS. THANK YOU FOR THE OPPORTUNITY TO REGISTER THIS CONCERN.

VEHICLE FIRE. I STARTED THE VEHICLE UP IN MY DRIVEWAY AND HEARD A SMALL POP/EXPLOSION AND SMOKE CAME OUT FROM UNDER THE HOOD. I IMMEDIATELY SHUT OFF THE TRUCK, POPPED THE HOOD AND COULD NOT IDENTIFY THE SOURCE OF THE ISSUE. I STARTED THE TRUCK AGAIN AND NOTICED WHERE THE FIE/SMOKE WAS, SHUT OFF THE TRUCK, AND PROCEEDED TO RUSH INTO THE HOUSE TO GRAB THE KITCHEN FIRE EXTINGUISHER AND PUT THE FIRE OUT. THANKFULLY I WAS NOT DRIVING AND MY HOUSE DIDN'T CATCH FIRE. I CALLED MY MECHANIC AND HAD THE TOW TRUCK DELIVER THE VEHICLE TO HIM AND THEY CONFIRMED THAT IT WAS THE OEM ALTERNATOR THAT WAS THE CAUSE OF THE FIRE. I CONTACTED THE DEALERSHIP WANTING TO REPORT THE ISSUE AND THE DEALERSHIP IN THEIR WORDS SAID "NOT SURE WHAT YOU WANT US TO DO?" NOT ARE YOU OK, THIS IS SERIOUS LET US HELP, ETC. JUST A SIMPLE PASSING THE BUCK TO A 1800 NUMBER TO FORD. I FILED A CASE WITH FORD MOTOR COMPANY, BUT THAT TOO WAS A JOKE. THEY DIDN'T CARE EITHER. I WAS TOLD THEY'LL FILE IT AS NEGATIVE FEEDBACK AND SINCE I WAS SO UPSET, I WAS DIRECTED TO CREATE A COMPLAINT WITH NHTSA. I FOUND THIS VERY DISTURBING AS FORD APPEARS TO NOT HAVE CARED ONE BIT ABOUT THEIR MANUFACTURED VEHICLE CATCHING FIRE OR THE POSSIBILITY OF SOMEONE GETTING HURT OR KILLED. I HOPE THIS COMPLAINT FINDS THE RIGHT PEOPLE AND PREVENTS A REAL ACCIDENT OR TRAGEDY FROM HAPPENING. AT THIS TIME I DON'T HAVE THE REPAIR INVOICES AS THE FIRE DID A DECENT AMOUNT OF DAMAGE EVEN THOUGH I DID PUT IT OUT WITHIN 60 SECONDS OF IT STARTING. THE MECHANICS ARE STILL ASSESSING ALL THE DAMAGE DONE. SINCE THE FIRE WAS IN THE ENGINE BAY AREA ON THE BOTTOM, THERE ISN'T MUCH VISIBLE BURN DAMAGE (AND IT IS CURRENTLY COVERED IN DRY CHEM FROM THE FIRE EXTINGUISHER). I DID FILE A CASE WITH FORD AS MENTIONED AND IF YOU NEED THE CASE NUMBER I'D BE GLAD TO PROVIDE IT.

MASTER CYLINDER LEAKED INTO THE BRAKE BOOSTER CAUSING BRAKE FAILURES. THERE IS A RECALL ON THIS BUT ACCORDING TO THE FORD WEBSITE MY VEHICLE IS NOT PART OF THAT RECALL.

WHILE DRIVING ON THE FREEWAY, BRAKE FLUID LOW LIGHT APPEARED FOLLOWED BY LOSS OF BRAKES. HAD TO USE EMERGENCY BRAKES TO AVOID HITTING THE CAR IN FRONT OF ME. HAD VEHICLE TOWED TO NEAREST FORD DEALERSHIP. MECHANICS STATED THAT THE BRAKE FLUID LEAKED INTERNALLY BETWEEN THE BOOSTER AND MASTER CYLINDER.

TL* THE CONTACT OWNS A 2014 FORD F-150. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT LOOKED UNDER THE HOOD OF THE VEHICLE AND NOTICED THAT THE FUEL PUMP MODULE WAS BURNED ON ONE SIDE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE FUEL PUMP MODULE TO BE REPLACED. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,400.

MY VEHICLE FAILED TO START. AFTER HAVING THE VEHICLE TOWED TO MY DEALER, I WAS TOLD THE ISSUE WAS A BLOWN FUSE. I ASKED THEM TO REPLACE AND WAS TOLD THE ACTUAL FIX IS TO RELOCATE THE FUSE LOCATION BASED ON A SAFETY BULLETIN. I BELIEVE THIS IS A MAJOR SAFETY ISSUE AND AFTER READING ALL THE OTHER COMPLAINTS BELIEVE SOMEONE SHOULD TAKE A CLOSER LOOK. IF I HAD BEEN DRIVING ON THE HIGHWAY WHEN THIS KNOWN FUSE ISSUE HAPPENED I COULD HAVE LOST CONTROL AND WOULD HAVE CERTAINLY LOST POWER UNEXPECTEDLY POSSIBLY CAUSING AN ACCIDENT. FORD HAS KNOWN ABOUT THE PROBLEM FOR YEARS BUT HAS CONTINUED TO CHARGE OWNERS TO RELOCATE THE FUSE WHEN THE WHOLE ISSUE IS A FACTORY DEFECT. IF IT WAS NOT A FACTORY DEFECT THEN THE ISSUE WOULD NOT CONTINUE TO AFFECT SO MANY VEHICLES ON THE ROAD. I WAS LUCKY MY FUSE BLEW IN MY DRIVEWAY BUT OTHERS ARE AT RISK SHOULD THIS HAPPEN WHILE DRIVING.

TL* THE CONTACT OWNED A 2014 FORD F-150. WHILE DRIVING 28 MPH THROUGH AN INTERSECTION, THE CONTACT'S VEHICLE WAS T-BONED BY A 2012 KIA SOUL. THE CONTACT'S HEAD STRUCK THE SIDE FRAME, WHICH CAUSED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE CONTACT CALLED KEN GARFF AMERICAN FORK FORD (597 E 1000 S, AMERICAN FORK, UT 84003, (801) 692-6561). THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND DECLINED TO SEND A FIELD ENGINEER TO INVESTIGATE THE FAILURE. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS 56,860.