2019 FORD F-150 Complaints

The contact owns a 2019 FORD F-150. The contact stated while driving at 65 MPH, The vehicle came to a sudden stop and swung the to the left side of the road. The contact was able to get the vehicle in control and moved into the side of the road. The vehicle was towed to the residence, and later taken to a independent mechanic and was diagnosed to need a full transmission replacement. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 120,000.

2019 Ford F-150 4wd super crew 10 speed automatic with 51,330 miles. The transmission upon acceleration will slip, slow to shift, disengage, then slam into gear. I was afraid that the transmission would lock-up disengage causing an accident. There was a warning icon of a wrenchon dash display. I took to Ford dealer where they confirmed a Cylinder Bushing had slipped. They recommended to replace the transmission.

Cold start rattle lasting a second or more. Ford dealer diagnosed it as being bad cam phaser (TSB 23-2143). This is a very common issue with 3.5L engines from 2017-2020 - well documented on forums and youtube (even by ford technicians). I contacted Ford to see if they would assist in covering cost (my vehicle was a previous fleet vehicle and sold certified used in Dec 2020 with warranty running out in Dec 2025). Ford had several CSP's related to these engine and model years (21B10 and 21N03). Ford says my vehicle is not affected by these two CSPs and that is why coverage is denied. Dealer did determine my vehicle qualified under both CSPs based on information from the CSP's (make, model, build plant). My vehicle is affected by known bad parts, Ford redesigned VCT. Per Ford technicians, the new VCT design is the only long term fix (PCM reflash and replacing with original VCT parts are not). How can a TSB (23-2143) cover my vehicle when the previous CSP did not - for the same issue. Ford is refusing to assist customers cover cost to replace of known poorly designed parts (why would they redesign if they didn't know)? Ford does not include my vehicle in the CSPs though it matches criteria - Ford possibly drastically understated the number of vehicles affected by these CSP's. Dealer says mine is affected by this but Frod doesn't include my vehicle. This should be a full recall (not time limited under CSPs) as it can cause the vehicle to not start when auto stop/start is enabled (middle of 5 lane highway in Atlanta metro area rush hour). Failure of cam phasers can force vehicle into limp mode reducing ability to operate vehicle . Ford is well aware the parts are faulty and an integral part of the engine, why would they redesign if they were not faulty?

1.unexpected downshift into second gear while driving - like the engine is falling - causes severe jerk and sometimes truck revs/ goes into neutral - just revs. 2. frozen tailgate latches and door latch defects 3. additionally the transmission harsh shifting when cold (safety/drivability defect): When the vehicle is cold, the 10-speed transmission shifts harshly, hesitates, clunks, and delays engagement. This matches Ford’s transmission TSBs for calibration and adaptive learning issues. The dealership acknowledged the shifting issue but did not perform the required calibration or TSB procedures. The dealership refuses to document my reported symptoms or perform the TSB repairs unless the failure is happening in front of them. This prevents known defects from being repaired and leaves the vehicle in an unsafe condition. Ford Customer Service confirmed the shifting issue exists but the dealership still did not perform the calibration. ford corp customer service didnt understand and manager didn’t even know what a tsb is:/ so no help at corporate. as chuck the manager stated he didn’t know what document i was referring to and i told him the number as well ? I contacted Ford Customer Service and a case was opened. A customer service manager named Chuck returned my call. He stated that the TSB is “not a warranty” and that the dealership “has to duplicate the condition” before Ford will authorize the repair. I explained that the tailgate freezing issue cannot be duplicated on demand because it only occurs in cold overnight temperatures, not during daytime service hours. Despite this, Ford insisted the dealer must reproduce the failure, even though Ford’s own TSBs describe this exact cold-weather condition.

Rear window track for sliding back window separating causing sliding window to lean inward causing wind.

The contact owns a 2019 Ford F-150. The contact stated that while pressing the brake pedal a grinding noise was present coming from the frontend of the vehicle. While inspecting the vehicle the husband discovered that the brake vacuum line was damaged. The vehicle was taken to the local dealer who replaced the four wheel drive vacuum hose. After retrieving the vehicle the failure reoccurred and the vehicle was taken back to the local dealer who installed a vacuum tube and actuator assembly but the failure continued to occur. The manufacturer was not yet contact regarding the failure. The failure mileage was 86,000.

My 2019 Ford F-150 was subject to Safety Recall 21B10. In June 2021 the dealer documented the cam phaser issue but could not perform the repair. I received the recall notice in October 2021 and step one of the recall was completed in December 2021. In June 2023, still within mileage coverage and under warranty, I returned with the same complaint. The dealer acknowledged the problem and ordered parts explaining that they would take a very long time to come. I was never contacted again. In April 2026 my vehicle has sustained damage to the timing chain, guides, solenoids, cam phasers, and tensioners — all components directly related to the unrepaired recall defect. Ford has offered only partial goodwill coverage, leaving me with a $1,600 balance for damage caused by an incomplete federally-mandated recall repair.

I took the vehicle in for maintenance -transmission flush, oil change, anything they could find because I was planning on a road trip and wanted it ready. They found the box frame just behind the front tires had completely rusted with large holes. The service tech did not even want to put the vehicle on the lift. They took some pictures and sent them to me. No maintenance was performed due to the severity of the rot. After inspection, no where else on the frame or body/fixtures is there rust like this. There is typical surface rust in usual places. I took multiple pictures of the problem areas as well as adjacent areas. Upon research I found that the 2015-2020 models have this issue due to the lack of weep holes in the box frame which accumulate moisture and rot from the inside out. The truck is a 2019 has 71k miles. I have owned ford trucks for nearly the last 30 years and have never had this issue. Unfortunately the tech said it is not road safe given its condition.

Transmission shifts eradicate, jumps into gear (hard) Motor rpm raises high as transmission actually jumping , not smooth shifting into gear .

"Upon shifting the vehicle into the 'Drive' (D) position, the transmission produces a loud, audible striking/clunking sound. When accelerating from a stop, the transmission consistently slips and exhibits severe hesitation. Furthermore, the vehicle experiences a complete loss of power/engagement when attempting to shift into 4th gear, creating a safety hazard during higher-speed driving. These symptoms occur regularly and affect the predictable control of the vehicle."