2014 FORD F-150 Complaints

PURCHASED 9/5/16 FROM WEST COVINA FORD DEALERSHIP. TRIED TO TRADE IN TO CARAMAX FOR ANOTHER VEHICLE. CARMAX TOLD ME TRUCK HAD FRAME DAMAGE. THEY GAVE ME A CARFAX REPORT AND FRAME DAMAGE HAPPENED BEFORE I PURCHASED VEHICLE. ON 5/26/19, AN AUTO AUCTION ANNOUNCED STRUCTURAL ALTERATION TO VEHICLE. I HAVE ATTACHED THE PAPERWORK SHOWING THIS INFORMATION. I CONTACTED WEST COVINA FORD AND THEY TOLD ME TO HIRE A LAWYER. I WAS SOLD A DAMAGED VEHICLE AND NOW I CAN'T DRIVE IT. PLEASE HELP. I ATTACHED THE CARFAX, CARMAX OFFER, AND VEHICLE TRANSFER FORM SHOWING MY PURCHASE DATE.

MASTER CYLINDER DUMPING BRAKE FLUID INTO BRAKE BOOSTER CAUSING VEHICLE TO HAVE NO FLUID IN RESIVOR AND NO BRAKE PEDAL. THERE WAS A RECALL ON SOME 2014 MODELS. DEALER WHO REPAIRED MIND SAID THERE IS NO OPEN RECALL. I DONT KNOW IF THIS WAS REPAIRED BEFORE. THIS HAPPENED ON HIGHWAY 408 IN FLORIDA. ORLANDO AREA.

WHILE DRIVING TO WORK I GOT A WARNING ENGINE IN MY TRUCK THAT INDICATED I HAD A PROBLEM WITH MY BRAKES. I TOOK IT STRAIGHT TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE PROBLEM. ALL OF THE BRAKE FLUID HAD LEAKED INTO THE BRAKE BOOSTER AND HAD BEEN BURNT OFF IN THE ENGINE. HE TOLD ME THAT THERE WAS A RECALL, BUT I WOULD HAVE TO CHECK WITH FORD. I TOOK THE TRUCK TO THE DEALERSHIP I PURCHASED IT FROM AND WAS TOLD THAT EVEN THOUGH I HAD EXPERIENCED THE EXACT FAILURE DESCRIBED IN RECALL#16V345000, AND EVEN THOUGH MY TRUCK IS THE EXACT MAKE & MODEL INCLUDED IN THE RECALL THAT MY VIN WAS NOT INCLUDED AND THEREFORE WOULD NOT BE COVERED UNDER THE RECALL. MY TRUCK IS 5 YEARS OLD AND ONLY HAS 42K MILES ON IT. FORD IS OFFERING TO REPLACE THE MASTER CYLINDER & BRAKE BOOSTER FOR A COST OF $1032 +TAX. WITH AN INDEPENDENT MECHANIC'S DIAGNOSIS AND FORD SERVICE DEPARTMENTS SAME DIAGNOSIS THAT THE FAILURE AND THE MAKE & MODEL ARE IDENTICAL, I DO NOT UNDERSTAND WHY MY TRUCK IS NOT COVERED UNDER THE RECALL AND REQUEST A FURTHER INVESTIGATION AS TO WHY FORD IS NOT RESPONSIBLE FOR THE REPLACEMENT OF THE FAILED COMPONENTS.

TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING 35 MPH WITH THE REAR DEFROSTER ACTIVATED, THE REAR WINDSHIELD SHATTERED WITHOUT WARNING OR AN IMPACT. THE VEHICLE WAS TAKEN TO BIG STAR FORD (LOCATED AT 17717 SOUTH FWY, MANVEL, TX 77578, (281) 607-9341). THE DEALER STATED THAT THEY NEVER HEARD OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

WHILE DRIVING THE DRIVER WAS DRIVING ON THE INTERSTATE, THE CAR IN FRONT OF HIM STOPPED. WHEN THE DRIVER WENT TO APPLY HIS BRAKES, THE PEDAL WENT TO THE FLOOR AND HE HAD NO CONTROL OF THE BRAKES. HE WAS ABLE TO AVOID COLLISION BY PULLING TO THE SIDE OF THE ROAD. THE TRUCK HAD TO BE TOWED TO A DEALERSHIP TO BE REPAIRED. IT WAS DETERMINED THE BRAKE BOOSTER AND MASTER CYLINDER FAILED AND REQUIRED REPLACEMENT. ALTHOUGH WE HAVE SEVERAL OTHER 2014 F-150S THAT WERE INCLUDED IN RECALL 16S24, THIS ONE, WE WERE TOLD, WAS NOT. HOWEVER, I BELIEVE IT SHOULD HAVE BEEN.

AFTER TAKING A 100 MILE TRIP TRUCK WAS PARKED FOR 24 HOURS. AS I STARTED VEHICLE INFORMATION SCREEN SHOWED A LOW BRAKE FLUID LEVEL AND A BRAKE WARNING LIGHT ON. AFTER EXPLORING THE MASTER CYLINDER WAS EXTREMELY. AFTER EXAMINING ALL BRAKE LINES AND THE GROUND FOR LEAKING FLUID THER WAS NONE/WET SPOTS ANY WHERE.I WENT TO A CARE STORE WITH A DIFFERENT VEHICLE I ADDED 12 FLUID OUNCES OF DOT 4 BRAKE FLUID. AFTER TESTING THE BRAKES DEPRESSING THE BRAKE PEDAL 4 OR 5 TIMES THE PEDAL STAYED VERY SOFT AND DEPESSED ALL THE WAY TO THE FLOOR. ONCE AGAIN THE MASTER CYLINDER WAS EMPTY OF FLUID WIT ABSOLUTELY NO OIL VISIBLE ON THE TRUCK OR ON GROUND .HAD VEHICLE TOWED TO A REPAIR FACILITY. I WAS TOLD BY THE MECHANIC THAT MASTER CYLINDER FAIL AND ALL FLUID ACCUMULATED IN THE BOOSTER PUMP. I AM AWARE THE FORD HAS RECALLED 2013/2014 FF-150 WITH THE 3.5 ENGINE FOR THE SAME PROBLEM..

THE RECIRCULATION/FRESH AIR FLAP DOOR CONNECTION TO THE ACTUATOR BROKE OFF AND FELL INTO THE AC HEATER BLOWER MOTOR FAN. CURRENT RESULTS ARE; 1) NO CONTROL OVER AIR FLOW WHETHER WITHIN THE CABIN (RECIRCULATION VERSUS "FRESH" AIR) AND 2) THAT IT MAKES A TERRIBLE NOISE AND VIBRATION AS THE BROKEN PART IS WITHIN THE CIRCULAR FAN. EVENTUAL RESULT COULD BE 1) BURN-OUT OF THE FAN MOTOR WITH POSSIBLE OVERHEATING OF THE FAN MOTOR (ELECTRICAL FIRE?), 2) HEAT PROBLEMS FOR PASSENGERS 3) FAILURE TO DEFROST WINDSHIELD UNDER COLD CONDITIONS. IN READING INTERNET POSTINGS (FORUMS), THIS IS APPARENTLY A COMMON PROBLEM WITH A HIGH COST TO HAVE REPAIRED, FOR A SIMPLE BROKEN PIECE OF PLASTIC.

MASTER BRAKE CYLINDER FAILURE. BRAKES FAILED AND HAD TO RUN THROUGH A STOP LIGHT. SAME FAILURE AS FORD RECALL 16S24

WITH 56000 MILES ON THE VEHICLE, LOST ALL BRAKE FLUID. ATTEMPTED TO DRIVE AND FOUND ALMOST NO EFFECTIVE BRAKING WAS POSSIBLE. LOW BRAKE FLUID LEVEL CAME ON JUST PRIOR TO PARKING THE TRUCK, BRAKES SEEMED NORMAL. WHEN I WENT TO LEAVE PARKING SPOT A FEW HOURS LATER, THE BRAKE PEDAL WENT TO THE FLOOR.

TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE THE VEHICLE WAS PARKED IN THE CARPORT, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE WAS FLAT. THE CONTACT CALLED ROADSIDE ASSISTANCE TO THE HOUSE AND THEY DETERMINED THAT THE LUG NUTS WERE SEVERELY RUSTED AND FOUR OF THEM HAD TO BE BROKEN IN ORDER TO HAVE THE SPARE TIRE INSTALLED. THE VEHICLE WAS DRIVEN TO VICKSBURG FORD LINCOLN (2431 N FRONTAGE RD, VICKSBURG, MS 39180), BUT THE REFUSED TO REPAIR THE VEHICLE BECAUSE THE LUG NUTS WERE SEVERELY RUSTED. THE VEHICLE HAD TO DRIVEN BACK TO THE CONTACT'S RESIDENCE AND REPAIRED BY AN INDEPENDENT MECHANIC. IN ADDITION, THE CONTACT HEARD A NOISE COMING FROM THE REAR WHEELS WHILE DRIVING. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT ALL FOUR WHEELS AND THE ROTORS, BRAKE PADS, AND BALL JOINTS NEEDED TO BE REPLACED DUE TO RUST AND CORROSION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.