2021 FORD F-150 Complaints

This vehicle was purchased NEW from the dealer with this OPEN SAFETY RECALL. This is a violation of 49 USC 30120(i) Sale and delivery of un-remedied, recalled vehicles. The dealership told us in person on the date of purchase that there were NO open recalls on the vehicle, safety or otherwise. In the event of an accident this defect could pose harm not only to the occupants but innocent bystanders. This NEW vehicle was purchased for its safety and reliability, not to be exposed to risk and neglect. This dealership needs to be investigated for breaking federal regulations and exposing me, my family, as well as others, to unnecessary risk. There were at least two other customers whom the dealership was contacting to inform them of the recall AFTER they purchased their new vehicle. It is my opinion that there are likely many others as well. I have all the sale documentation for my vehicle ready to add to this complaint.

On June 23rd while driving my 2021 XL SuperCrew with the 3.5L EcoBoost engine, the engine quit while I was driving about 30mph. I pushed the accelerator slightly intending to accelerate to 35mph and when the truck downshifted, the engine stalled, and I think the transmission tried to move to park. I got a notification of parking brake error on the dash and started hearing a ticking/clicking noise while still rolling, now down a hill. I moved the column shifter to neutral and it didn't do anything to stop the ticking. I pulled onto the shoulder and slowed down and, and as I neared stopping, the truck finished shifting into park and it jolted to a stop. I then saw a bunch of other errors like engine coolant too hot, stability control disabled, and forward collision warning disabled. There may have been others but I don't recall. The tachometer was frozen showing roughly 2000 rpm until I turned the key to off. Then the dash said to be careful exiting because the parking brake wasn't on. After turning the key to off, I restarted it, the lights on the dash cleared, and I was able to shift to drive, and make it home 3 min later. There are no lights on the dash, so I'm hoping this can still diagnosed at this point. The truck has 793 miles on it as it sits now. The soonest service appointment I have been able to make is for July 8th, but the dealer won't guarantee that it will be seen then.

The 2021 F150 active air dam does not function properly. The top stationary piece becomes lodged inside of the bottom retractable part every time it opens and closes. It's becoming weaker and loosely attached to the vehicle. I'm afraid one day driving it will completely fall off and fly into another vehicle's line of sight causing damage or a wreck. The dealer I went to service advisor called it a "wrinkle" like it was a joke to him and I should just deal with it. He supposedly put in a "TSB" but never calls me back when I ask about it. I need it replaced or repaired. It makes me extremely nervous. There are multiple threads complaining about it so it's not just a one truck issue.

The rear window shattered after closing a door on my 2021 F-15 XLT. It was 68 degrees, 11am and the truck was parked in the shade. There's approximately 3800 miles on the odometer. There was no one in the truck. The window blew out onto the tonneau cover. I have a call into my insurance and have yet to have it inspected by either the insurance or the Ford dealer, as it happened on a Saturday.

The contact owns a 2021 Ford F-150. The contact stated that the brakes failed on two separate occasions. The first failure occurred while the contact was driving at an undisclosed speed on the highway. Several unknown warning lights were flashing however, the warning lights self-adjusted. The second time the failure recurred, the vehicle was parked. While attempting to start-up the vehicle, several unknown warning lights illuminated. After the failure, while driving 5 mph, the brake pedal was depressed and went to the floorboard. The ABS activated and the vehicle came to an abrupt stop. The vehicle was taken to the dealer and diagnosed that the trailer brake module had failed. The vehicle was repaired but remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was 2,900.

Antilock brake fault Hill start assist warning Pre collision assist not available

While attempting to drive the vehicle out of the driveway the brake pedal and went all the way to the floor and the vehicle would not stop. Then, after approximately 10 to 15 feet the brakes locked up completely. The ABS fault light, hill descent control not available light, and pre-collision assist not available light all were flashing on the dash. The vehicle was towed to the dealership. The dealership was able to confirm the issue and has determined that there was an issue with the brake booster.

THIS VEHICLE DOESN'T APPEAR TO HAVE SAT IN A HOLDING YARD FOR 30 DAYS AFTER BEING EXPORTED FROM CANADA. IT WAS SERVICED 03/24/21 IN ALBERTA CANADA AND THEN OFFERED FOR SALE 04/14/21 IN THE USA. ATTACHED IS THE CARFAX TO SHOW THE TIMELINE AND HISTORY

TL* THE CONTACT OWNS A 2021 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHILE ATTEMPTING TO STOP THE VEHICLE. DURING THE FAILURE, THE FRONT BRAKES FAILED TO ACTIVATE AND THE REAR BRAKES WERE DELAYED IN ACTIVATING, CAUSING THE STOPPING DISTANCE TO BE EXTENDED. THE ABS WARNING LIGHT WAS ILLUMINATED. SEVERAL MESSAGES DISPLAYED ON THE INSTRUMENT PANEL ALERTED THE DRIVER THAT THE HILL ASSIST, COLLISION AVOIDANCE, AND DRIVE MODE FUNCTIONS WERE INOPERABLE. THE VEHICLE WAS TOWED TO JIM BURKE FORD LOCATED AT 2001 OAK ST, BAKERSFIELD, CA 93301 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRONIC BRAKE BOOSTER WAS FAULTY. THE BRAKE BOOSTER WAS REPLACED, THE BRAKE MODULE WAS UPDATED, AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 660.

TL* THE CONTACT OWNS A 2021 FORD F-150. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE DIGITAL INSTRUMENT CLUSTER WOULD INADVERTENTLY TURN OFF AND ON, CAUSING THE SPEEDOMETER AND WARNING LIGHTS TO BECOME INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 233.