2024 FORD F-250 SD Complaints

Automatic Emergency Braking engaged while the vehicle was in neutral tow. Resulted in 2 rear blown tires and damaged rims on vehicle.Attached the F250 correctly to the motorhome and confirmed truck was in neutral tow. Starting pulling the F250 and confirmed by looking at mirrors on the motorhome and rear camera that the wheels on the F250 were rolling both front axel and rear axel. After several blocks felt a hard tug while driving the motorhome, looked in the side mirror and rear camera and noticed smoke coming from rear tires. We pulled over on highway and stopped towing the vehicle. Went back to truck open the driver door and the dash was reading vehicle was still in neutral tow. Called a tow truck. The F250 truck was towed to the Moss Ford dealership. Ford dealership never neutral towed the F250 so they were unable to recreate the situation. However we had computer data on the F250 dating back to before the truck was delivered after manufacturing relating to brake issues. The Emergency brakes engages when we are driving it and comes on after stopping on a hill or after we tow a trailer. We have had this F250 into the dealership for brake warranty issues before we started to neutral tow the F250. We had neutral tow this truck over 1500 miles before this incident. We continued on our trip and currently in Chula Vista CA. Neutral tow the F250 all the way. However the Ford instructions on how to set up neutral tow does not tell you disable automated emergency braking system or disable the front collision warning system.

The electrical system/dash of the 2024 Ford-F250 is not working properly. When in drive mode the dash will state that vehicle will be shutting off and will shut off. When attempting to power up or down the windows, window may stop half way down or up or will not go up or down. Stereo will shut off or turn on and at times sound will shift to one speaker, truck has to be turned off and turned back on for all speakers to work or for stereo to go to it's normal functuality. This was brought to the attention of one of the Manager's Ford Dealership repair center and he said that he has been seeing many issues with the electrical components of all Ford trucks. Most of the trucks have to have the whole cab removed/lifted to be able to get to the electrical component that is causing the issue on the vehicle. This a new truck and it's ridiculous that we are having to go through this, the dealership wants to charge hundreds to check the truck and there should be no charge when this is a known issue.

Sunroof exploded for no apparent reason while driving down highway. There were no warnings or symptoms indicating that the glass was compromised prior to it exploding. Local Ford dealer said that there were no known issues reported with glass by the manufacturer.

Headlights on new Platinum 2024 F250--when driving at night there are several issues. On low beam there is a black line that shows up across the upper view. On high beam the black line is even more prominent and shapes start showing up in the lights. Squares first then as you drive and turn they change to V, M and X shapes. (see pictures). The truck has 560 miles on it and it has been to the Ford dealership twice. They are saying that there is nothing wrong with the lights, and these lights are the new projector lights from Ford. They even pulled another Platinum 2024 F250 next to mine to compare the lights and they are the same (see pictures) I am not getting anywhere with Ford, our local dealership is trying, but Ford is not helping them. I even made a call to customer service on 8/22/24. They told me that I need to go to another dealership and get a second opinion. These lights are very distracting with shapes moving across your line of vision and could be distracting to other vehicles. Also, there are totally blacked out areas on the sides, we live in a high deer population area, being able to see in the ditches is imperative. I do not want to drive at night due to it being unsafe. Truck is available for inspection upon request. Its just parked for now until we can get the lights changed or Ford does a recall. This is my second complaint filed online. I never got a call back from the first complaint.

Headlights on new Platinum 2024 F250--when driving at night there are several issues. On low beam there is a black line that shows up across the upper view. On high beam the black line is even more prominent and shapes start showing up in the lights. Squares first then as you drive and turn they change to V, M and X shapes. (see pictures). The truck has 560 miles on it and it has been to the Ford dealership twice. They are saying that there is nothing wrong with the lights, and these lights are the new projector lights from Ford. They even pulled another Platinum 2024 F250 next to mine to compare the lights and they are the same (see pictures) I am not getting anywhere with Ford, our local dealership is trying, but Ford is not helping them. I even made a call to customer service on 8/22/24. They told me that I need to go to another dealership and get a second opinion. These lights are very distracting with shapes moving across your line of vision and could be distracting to other vehicles. Also, there are totally blacked out areas on the sides, we live in a high deer population area, being able to see in the ditches is imperative. I do not want to drive at night due to it being unsafe. Truck is available for inspection upon request. Its just parked for now until we can get the lights changed or Ford does a recall.

vehicle’s APIM MALFUNCTIONED and caused the rear-traffic alert to malfunction as well as a number of the vehicle’s other features such as its navigation, radio, HVAC, cruise control ETC. took it to the dealership and they tried to robot system, Dealership stated reboot failed and the would load it on a thumb drive and I can try to upload it from there. I stated I wanted the APIM replaced, and they said let's try thi route first.

The contact owns a 2024 Ford F-250 SD. The contact stated that while driving at various speeds for approximately six hours with the heated seats activated, there was an abnormal burning odor detected. There were no warning lights illuminated. While removing items from the vehicle, the contact became aware of smoke in the rear seat near the heated seat, and the seat caught on fire. The contact noticed a huge hole in the driver's side rear seat. The contact was able to extinguish the fire. There were no reported injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 1,400.