2011 FORD F-350 Complaints

TL* THE CONTACT OWNS A 2011 FORD F-350 SUPER DUTY. WHILE DRIVING 60 MPH, THE ENGINE SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED SINCE THE GLOW PLUGS FRACTURED WITHIN THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. UPDATED 8/27/15*CN

WHILE DRIVING AT HIGHWAY SPEED, THE VEHICLE, A 2011 FORD F-350 SUPER DUTY GAVE A WARNING TO PULL SAFELY OVER - WITH NO WARNING THE ENGINE STOPPED. THUS RENDERING THE STEERING AND THE BRAKING SIGNIFICANTLY DEGRADED. THANKFULLY, MY WIFE AND I WERE ABLE TO PULL INTO A NEARBY PARKING LOT AND WAIT FOR A TOW TO THE FORD DEALER. A CUSTOMARY USE OF THIS VEHICLE IS TO TOW A TRAILER OFTEN WITH HEAVY MACHINERY. THANKFULLY ON THIS DAY THERE WAS NO TRAILER ATTACHED. THIS SITUATION WARRANTS AN IMMEDIATE RECALL. IF I HAD BEEN TRAVELING DOWN AN INCLINE OR ON ANYTHING LESS THAN A STRAIGHT ROAD. THIS INCIDENT COULD HAVE BEEN CATASTROPHIC. *TR

MAR.2,2015 WAS TRAVELING WEST ON HWY. 82 ABOUT 10 MILES OUT OF PRATTVILLE,AL. THIS IS A HEAVILY TRAVELED HWY. BY TRUCK AND AUTO. I WAS GIVEN THE MESSAGE STOP SAFELY NOW AND 30 SEC. LATER LOST POWER ON A MAJOR HIGHWAY GOING UP HILL. TRUCK WAS TOWED TO FORD DEALER WHERE I WAS TOLD THE TRUCK HAD A RECALL, 14E03. I WAS TOLD EGT SENSOR #2 WAS REPLACED AND THE 14E03 RECALL WAS DONE BUT THE TWO WERE NOT CONNECTED. I LEANED THIS PROBLEM WAS ADDRESSED IN A NOV.2013 RECALL FOR AMBULANCES BUT THIS WAS NOT ADDRESSED FOR THE HUNDREDS OF THOUSANDS OF PRIVATELY OWNED TRUCKS. WHY? I LEANED OF THE JAN.2015 RECALL 14E03 WHEN MY TRUCK WAS TOWED IN TO DEALER. THIS IS NOT ONLY A COSTLY BUT ALSO DANGEROUS GAME FORD IS PLAYING WITH IT'S CUSTOMERS. I WAS BLESSED! *TR

TL* THE CONTACT OWNS A 2011 FORD F-350. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE EGT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 167,580.

THE ENGINE IN MY 2011 FORD F350 SUPER DUTY DIESEL SHUT DOWN WITH NO ADVANCE WARNING IN FREEWAY RUSH HOUR TRAFFIC DUE TO A EGT SENSOR. THIS HAS BEEN A PROBLEM WITH THE 6.7 ENGINE FOR SOME TIME ACCORDING TO SEVERAL DIFFERENT DIESEL FORUM SITES. THE ONLY RECALL TO DATE FROM FORD HAS BEEN ON THOSE VEHICLES EQUIPPED WITH AN AMBULANCE PACKAGE, ALTHOUGH THIS AFFECTS ALL VEHICLES WITH THE 6.7 MOTOR. *TR

THE REAR DRIVER SIDE DUALLY WHEEL CAME LOOSE CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE. THIS IS THE SECOND INCIDENT IN SIX WEEKS WITH IDENTICAL FORD MODEL TRUCKS THAT WE OWN AND USE EVERYDAY. THE FIRST INCIDENT TWO WEEKS PRIOR THE WHEEL FELL COMPLETELY OFF THE TRUCK CAUSING THE TRUCK TO VEER OUT OF CONTROL ACROSS A FOUR LANE HIGHWAY. THIS MODEL FORD TRUCK IS VERY DANGEROUS!!!! *TR

PURCHASED 8/30/2011. 1ST SERVICE CALL NOV/2011: NOTICED AT HWY SPEEDS AND/OR ACCELERATING TO PASS OR ENTER HWY TRUCK WOULD MISS/CUT OUT. SEVERAL TIMES IT DIED AS TRUCK WAS ENTERING HWY. TRUCK WAS ALSO SHIFTING HARD WHEN GOING INTO DRIVE FROM PARK. DEALER STATED THEY COULDN'T DUPLICATE PROBLEM AT INITIAL VISIT. DIAG SHOWED AN UPDATE FOR 6.7 DIESEL, THEY DID UPDATE BUT PROBLEM CONTINUES. 2ND SERVICE CALL: MAY/2012 TRANS LIGHT ON-CUTTING OUT/SLIPPING & SHIFTING HARD STILL. REPLACED TORQUE CONVERTER AND PCM & NOX SENSOR. 3RD SERVICE 2/2013: RADIATOR ASSEMBLY LEAKING-NEW RADIATOR. 4TH SERVICE4/2014:TRANS LIGHT ON, TEMP SENSOR 2 OUT-REPLACED. 5TH SERVICE 5/2014: ENG WARNING, TRUCK SHUT DOWN RUNNING ON HWY-SAID PULL OVER SAFELY. #4 EXHAUST SENSOR-REPLACED. 6TH SERVICE JAN 2014 128,942 MILES -ENG WARNING, TRUCK SHUT DOWN WOULD NOT RESTART-HAD TO TOW OFF HWY. CATASTROPHIC ENGINE FAILURE-NO COMPRESSION ON ONESIDE OF ENGINE, METAL DEBRIS IN TURBOCHARGE-TOTAL ENGINE REPLACEMENT. 7TH SERVICE JAN 2014-ON THE WAY HM FROM ENGINE REPLACEMENT ENGINE LIGHT CAME ON, NOX SENSOR OUT-REPLACED. 8TH SERVICE 2/2015 - NOX SENSOR OUT-REPLACED. 9TH SERVICE 2/2015: CADILLAC CONVERTER BAD-NEEDS REPLACED. TRUCK SERVICED ON A REGULAR BASIS, ALMOST EVERY 2 MONTHS BY FORD. *TR

TRUCK CUT OFF .THE EGT EXHAUST SENSOR KEEP GOING OUT. THIS IS THE FOUR TIME THE SENSOR HAVE GONE OUT .NOW THE AC IS OUT AT 51000. MILES I BUY A NEW FORD F350 ABOUT EVER TWO TO FIVE YEARS I HAVE A LOT OF PROBLEN WITH THIS 2011 F350 MY NEXT TRUCK MAY NOT BE A FORD. *JS

2011 F350 WITH 6.7L DIESEL. TRAVELING AT 60 MPH AND LIGHT COMES ON TO SLOW DOWN. I APPROACH INTERSECTION AT 4 LANE AND ENGINE SHUTS OFF IN MIDDLE OF INTERSECTION AND WILL NOT RESTART. MY MECHANIC FOUND A FAULTY EGT EXHAUST TEMPERATURE SENSOR AND I READ IN MANUAL THAT TRUCK IS SUBSEQUENTLY PROGRAMMED TO SHUT OFF BELOW 3 MPH IF OVERHEATED CONDITION EXISTS. THE AUTOMATIC SHUT OFF IS A DANGEROUS FEATURE, AS IN MY CASE STRANDED ME IN THE MIDDLE OF AN INTERSECTION. HAD THIS HAPPENED WHEN I WAS ON THE INTERSTATE IT WOULD HAVE CAUSED A COLLISION. I INFORMED FORD OF THIS INCIDENT AND THERE ONLY RESPONSE WAS TO TAKE IT TO THE DEALER. *TR

I WAS DRIVING EAST ON I-90 NEAR BOZEMAN, MT AT ABOUT 70MPH WHEN A WARNING APPEARED ON MY DASH TELLING ME TO PULL OVER TO A SAFE LOCATION IMMEDIATELY. THERE WAS AN OFF RAMP ABOUT 1/4 MILE AHEAD AND I BEGAN TO SLOW DOWN TO TAKE THE OFF RAMP WHEN THE ENGINE SHUT DOWN COMPLETELY AND LUCKILY, I WAS ABLE TO BRING IT TO A STOP BARELY ON THE OFF RAMP WITHIN ONLY A FEW FEET OF THE INTERSTATE HIGHWAY. THE ENGINE WOULD NOT START, SO I CONTACTED A TOWING SERVICE AND WAITED FOR THEIR ARRIVAL. THEY WERE NOT DUE TO ARRIVE FOR ABOUT 1.5 HOURS AND IT WAS GETTING LATE IN THE AFTERNOON. I KEPT TRYING TO START THE ENGINE EVERY 15 MINUTES OR SO, AND FINALLY AFTER ABOUT 45 MINUTES OF WAITING, THE ENGINE STARTED AND I DROVE IMMEDIATELY BACK TO BOZEMAN FORD FOR ASSISTANCE, WHERE UPON, THEY DISCOVERED THAT THE PROBLEM WAS AN EXHAUST GAS TEMPERATURE (EGT) SENSOR AND REPLACED IT. THE DEALERSHIP CHARGED ME $100.00 AND SAID THERE WAS NO NOTIFICATIONS FROM FORD ABOUT THIS PROBLEM. SINCE THEN I HAVE HEARD OF OTHERS THAT HAVE HAD THE SAME PROBLEM WITH PICKUPS OTHER THAN THE AMBULANCE PACKAGES THAT THE RECALL COVERS, AND WANTED YOU TO KNOW THAT THIS COULD BE A SERIOUS PROBLEM ON THE ROAD. IF MY WIFE AND I HAD BEEN ANOTHER 2 MILE DOWN THE ROAD, WE WOULD HAVE BEEN IN THE CURVES OF THE BOZEMAN PASS, WHICH IS NARROW AND BUSY AND USUALLY ICY THAT TIME OF YEAR. I DID TALK TO MY FORD DEALERSHIP IN BILLING, MT SOON AFTER THE INCIDENT, BUT I NEVER HEARD BACK FROM THEM. I'M HOPING THE PROBLEM DOESN'T RECUR IN THE FUTURE, BUT HEARING ABOUT IT AGAIN ON THE NEWS HAS CAUSED ME TO CONTACT YOUR OFFICE. PLEASE CONTACT ME WITH ANY INFORMATION ON THIS SUBJECT THAT YOU MAY HAVE. *TR