2000 FORD F-350 Complaints

CONSUMER CALLED COMPLAINING ABOUT HAVING A PROBLEM WITH HIS TIRES LEFT REAR DRIVER SIDE HAD A FLAT DOWN THE TIRE VALVE HAD COME OUT. DEALER WAS CONTACTED AND STATED THAT THEY HAVE NOTHING TO DO WITH IT. FIRESTONE TIRE SIZE LT285/75/16. TS

THE CONSUMER WAS BACKING UP IN A PARKING LOT AND WITHOUT PRIOR WARNING HIS POWER STEERING WENT OUT. ALSO THERE WAS A KNOCKING NOISE COMING FROM UNDERNEATH THE VEHICLE. TS

TREAD SEPERATION ON 2 TIRES AND POSSIBLE ANOTHER. CONTACTED FIRESTONE DEALERS AND DID NOT ACKNOWLEDGE PROBLEM WHATSOEVER. HAVE A SIGNED CARD BY A DEALER FOR THE 3RD TIRE SAYING NOTHINGS WRONG THAT HE COULD SEE. DT

TIRE PROVIDED TO STATE FARM INSURANCE CLAIMS CENTER FOR ADJUSTMENT WITH FIRESTONE. TO DATE (10/24/02) NO RESPONSE FROM FIRESTONE. DT

LF CAME APART GOT RID OF ALL 4 SAVED ONE I TOW A 14000 LB BOAT COULDN'T TAKE A CHANCE OF LOOSING ANOTHER ONE AT 75 MPH ALL FIRESTONE TIRES ARE JUNK ALSO ONTARIO FIRE DEPT. WAS RESPONDING ON FWY TO A CALL & LOST ONE ON THERE BRAND NEW FORD 4X4PICKUP PULLING A HAZEMET TRAILER. FORD & FIRESTONE BOTH TOLD ME SORRY, PLEASE CALL ME. DT

CONSUMER STATES WHILE DRIVING, VEHICLE EXPERIENCED A COMPLETE FAILURE OF THE TRANSMISSION, CONSUMER WAS INFORMED THAT THE TRANSMISSION FAILURE WAS CAUSED BY A COOLER LINE LEAK, CONSUMER STATED THAT A SIMILIAR LEAK WAS REPAIRED PREVIOUSLY WHILE STILL UNDER WARRANTY AND WAS TOLD THAT NO OTHER DAMAGE HAD OCCURED.*JB

CLUTCH ASSEMBLY BECOMES INOPERATIVE WHILE DRIVING. WHEN OPERATOR TRIES TO STOP THE TRUCK THE CLUTCH WILL NOT DISENGAGE. THIS CAUSES THE TRUCK TO BCOME A MISSILE. THE ONLY WAY TO STOP THE TRUCK IS TO KILL THE ENGINE. THIS HAS HAPPEN TWICE THE FIRST TIME WHILE EXITING FROM A INTERSTATE HWY AT 70 MPH WHILE PULLING A GOOSENECK TRAILER. THE TRUCK PUSHED THE OCCUPANTS INTO ONCOMING SIDE ROAD TRAFFIC. THE SECOND TIME THE TRUCK HAD TO BE DRIVEN UP ONTO THE SIDEWALK IN A CROWED STREET. BOTH TIMES THE OCCUPANTS WERE NOT INJURED. THIS PROBLEM COMES UNEXPECTED AND WITH NO WARNING. THE MANUFACTURE REPAIRED THE DEFECT THE FIRST TIME BUT REFUSES TO REPAIR THE SAME PROBLEM THIS TIME. *AK

TRUCK IS EQUIPPED WITH REAR ABS. WHEN MAKING A RAPID STOP AND THE REAR END HITS A BUMP INSTEAD OF THE ABS MODULATING THE BRAKES IT RELEASES ALL OF THE BRAKES. THIS HAS HAPPENED 3-4 TIMES SINCE I HAVE HAD THE TRUCK AND THIS PROBLEM IS NOT ISOLATED TO JUST MY TRUCK. CHECKING THE FORUMS AT FORD-DIESEL.COM THERE ARE LOTS OF OTHERS OUT THERE WITH THIS SAME PROBLEM. DEALERS HAVE TOLD THEM IT IS NORMAL. I DON'T BUY IT. THE ONLY WAY TO REGAIN BRAKING IS TO LET UP ON THE PEDAL, THEN QUICKLY REAPPLY. THERE HAVE BEEN A COUPLE OF TIMES WHEN I JUST BARELY HAD TIME TO DO THAT. IT IS VERY SCARY BECAUSE IT IS NOT LIKE MOST ABS WHERE THE PEDAL WILL PULSE. THIS ACTS AS IF THE BRAKES HAVE JUST TOTALLY RELEASED, AND THE PEDAL DROPS. I DON'T UNDERSTAND, NOR DOES ANYONE ELSE WITH THE PROBLEM WHY THE FRONT BRAKES LET GO. IF IT IS ONLY REAR WHEEL ABS THEN WHY DO WE LOSE THE FRONT BRAKES ALSO? THIS IS VERY DANGEROUS BECAUSE YOU REALLY CAN'T PREDICT WHEN IT WILL DO IT. I KNOW THAT I AM VERY WARY OF THE POSSIBILITY THAT A LITTLE HOP OF THE REAR WHEELS DURING HARD BRAKING CAN CAUSE THIS AND DRIVE CAUTIOUSLY. NO PROBLEM WITH A LOAD IN THE BACK OF THE TRUCK, BUT WITH A LIGHT REAR IT CAN HAPPEN ANYTIME. I AM SURPRISED NO ONE HAS BEEN HURT.*AK

THE TIRE BEGAN TO VIBRATE AND IN ABOUT 20 SECONDS (ABOUT THE TIME IT TOOK ME TO REALIZE THAT THE VIBRATION WAS NOT CAUSED BY THE ROAD) THE TREAD CAME COMPLETELY OFF THE TIRE, WHICH DID NOT IMMEDIATELY LOSE AIR. THE TRUCK SWERVED WILDLY TO THE RIGHT AND THANKS TO A WIDE SHOULDER, FRONT & REAR WAY BARS, AND AN EXPERIENCED DRIVER IT DID NOT ROLL OVER. THE TIRE LOAD WAS APX. 200 LBS UNDER IT'S MAX. LOAD RATING, INFLATED TO MAX. PRESSURE OF 80 LBS, AND WAS NOT OVER HEATED. THE AIR TEMP WAS ABOUT 95 DEGREES. I HAVE THE TIRE AND TREAD IN MY POSESSION. THE FORD DEALER CLAIMED THAT FORD HAD NO RESPONSIBILITY AND TOLD ME TO CONTACT A FIRESTONE DEALER. I DID CONTACT A DEALER, THEY GAVE ME AN 800 NUMBER WHICH I CALLED, THAT PERSON TOLD ME HE WOULD FILE A CLAIM AND THAT THE FIRESTONE LEGAL DEPARTMENT WOULD CONTACT ME. THE FIRESTONE 800 NUMBER ON THE NHTSA WEBSITE REFERED ME TO A DEALER OR THEIR WEBSITE. PLEASE DO NOT HESITATE TO CONTACT ME IF I CAN BE OF ANY ASSSISTANCE IN THIS MATTER, THANK YOU, JIM WELLS. *AK

MIRROR WAS STRUCK AND SHATTERED INTO JAGGED PIECES, CAUSING DAMAGE TO VEHICLE AND INJURY TO OCCUPANT.*AK