2013 FORD F-350 Complaints

TL* THE CONTACT OWNS A 2013 FORD F-350. WHILE DRIVING 55 MPH, THE FRONT END OF THE VEHICLE SHOOK VIOLENTLY. THE STEERING WHEEL SHOOK SO BADLY TO THE POINT THAT IT COULD NOT BE HELD. THE CONTACT SLOWED THE VEHICLE DOWN AND DROVE TO NEWINS BAY SHORE FORD (219 W MAIN ST, BAY SHORE, NY 11706). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

MY FORD F350 SUPER DUTY 4WD HAS HAD THE FRONT END REBUILT 3 TIMES FOR WHAT IS COMMONLY CALLED THE "DEATH WOBBLE". DRIVING AT HIGHWAY SPEEDS OF 60 TO 75 MPH ON STRAIGHT DRY PAVEMENT THE FRONT END WHEELS WILL START AN OSCILLATING AND UP AND DOWN MOVEMENT THAT IS SO VIOLENT THAT IT IS DIFFICULT TO HOLD ON TO THE STEERING WHEEL. THE SHAKING OF THE VEHICLE IS SO PRONOUNCED THAT ITEMS FLY OUT OF DOOR POCKETS, THE CONSOLE AND CUP HOLDERS. VEHICLES BEHIND ME AND NEXT TO ME ARE FORCED TO APPLY THEIR BRAKES IN AN EMERGENCY RESPONSE TO A POSSIBLE COLLISION. THIS IS A COMMON PROBLEM OVER MULTIPLE YEAR MODELS AND FORD IS DOING NOTHING TO SOLVE IT. YOU CAN SEARCH THE INTERNET FOR "FORD DEATH WOBBLE" AND VIEW MANY VIDEOS TAKEN OF THE PROBLEM.

TL* THE CONTACT OWNS A 2013 FORD F-350. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CORNERSTONE FORD CHRYSLER DODGE JEEP RAM (17219 US-10, ELK, MN 55330) WHERE IT WAS DIAGNOSED THAT THE DEF SYSTEM NEEDED TO BE REPLACED OR THE VEHICLE WOULD EVENTUALLY GO INTO LIMP MODE. THE DEALER REPLACED THE DEF SYSTEM, BUT THE FAILURE RECURRED EIGHTEEN MONTHS LATER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE DEALER WAS ALSO CONTACTED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DEF SYSTEM WAS REPLACED AGAIN. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 93,000.

WHILE DRIVING ON THE HIGHWAY AT HIGH SPEED I NOTICED MY CAR PULLING TO ONE SIDE AND THEN MY LOW TIRE PRESSURE COME ON .WHEN I GOT TO A SAFE LOCATION I LOOKED AT MY FRONT PASSENGER TIRE AND SAW IT WAS LOW. I PUT AIR IN IT, AFTER RETURNING TO MY CAR IT WAS LOW AGAIN. I PUT AIR IN IT AGAIN, DROVE TO THE SHOP TO GET MY TIRE LOOKED AT AND THEY SAID THERE IS A CRACK IN THE MIDDLE OF THE RIM. THEY SAID THEY HAVE NOT SEEN THIS BEFORE ON THEI TYPE OF TRUCK (KNOWN FOR HAULING HEAVY LOADS), AND THEY HAD TO ORDER A BRAND NEW RIM. OF COURSE MY TRUCK IS OUTSIDE OF THE WARRENTY, THAT'S WHEN THINGS TEND TO GO BAD. IM VERY CONCERNED ABOUT THIS BEING A MANAFACTOR DEFECT DUE TO WHERE THE CRACK IS LOCATED. I'M ALSO VERY CONCERNED FOR THE SAFETY OF ME AND OTHERS DUE TO THE AREA WHERE WE LIVE, HOW WE USE HIGH SPEED HIGHWAYS TO GET AROUND, WHAT WE ACTUALLY USE THE TRUCK FOR, AND OTHERS. ALTHOUGH NOBODY WAS HURT, IT COULD HAVE BEEN A CATASTROPHE. PLEASE HELP ME UNDERSTAND HOW SOMETHING LIKE THIS COULD OCCUR ON THIS TYPE OF HEAVY DUTY TRUCK. I'M MAKING A REPORT NOW BECAUSE SOO MANY PEOPLE TOLD ME TO DUE TO SAFETY PROTOCOLS. THABK YOU

WHILE TOWING OUR FIFTH-WHEEL TRAILER WITH OUR FORD F350 DRW TRUCK, THE DIESEL PARTICULATE FILTER (DPF) CAUGHT FIRE. WHILE TOWING OUR FIFTH-WHEEL, WE TURNED FROM THE HIGHWAY ONTO A CITY STREET IN MESA, AZ. WE HEARD A LOUD "POP" AND THOUGHT WE BLEW A TIRE. AFTER PULLING OVER AND CHECKING THAT ALL TIRES WERE FINE, WE CONTINUED ON. WE NOTICED REDUCED POWER TO THE TRUCK AND THE TURBO BOOST WAS ZERO. WE PULLED OVER AGAIN TO LOOK FOR SIGNS OF A PROBLEM. WE LOOKED UNDER THE HOOD AND DID NOT SEE ANY OBVIOUS HOSES BLOWN OR ISSUES. THE TRUCK WAS STILL RUNNING, SO WE CONTINUED ON SLOWLY AS WE WERE ALMOST HOME. NEAR ELLSWORTH/THOMAS ROAD IN MESA, I GOT A NOTICE, "REDUCED ENGINE POWER," AS MY 14YO SON YELLED, "THERE'S SMOKE COMING OUT OF THE TRUCK." WE PULLED OVER AGAIN AND MY WIFE AND SON SAW FLAMES SHOOTING OUT OF THE TAILPIPE AND THE EXHAUST SYSTEM WAS GLOWING RED HOT. THE DPF WAS BLOWING FLAMS OUT TOWARDS THE GROUND. WE EMPTIED A FIRE EXTINGUISHER WITH NO EFFECT. OUR TRAILER HAS A WATER HOSE SO WE SPRAYED WATER ON IT FOR ABOUT 10 MIN TO COOL IT DOWN AND STOP IT FROM REIGNITING. WE DID NOT CALL POLICE AS MY WIFE AND I SHARE NEARLY 40 YEARS OF LAW ENFORCEMENT EXPERIENCE. WE EXTINGUISHED THE FIRE AND CALLED FOR A TOW. AFTER $10,000 IN REPAIRS, WE HAVE RECEIVED NO RESPONSE FROM FORD. WE HAVE NOT FILED AN INSURANCE CLAIM YET AND ARE WORKING TO CONTACT FORD AGAIN. FORD KNOWS THERE IS A PROBLEM WITH THE DEF/DPF SYSTEMS. DRIVERS HAVE NO INSTRUMENTATION TO SEE THE TEMP READINGS ON THE FOUR TEMP GAUGES ALONG THE EXHAUST SYSTEM. HOW ARE THERE NO ERROR CODES OR NOTICES WHEN A VEHICLE IS ON FIRE??? MY AND MY WIFE'S EXPERIENCE HANDLING EMERGENCIES PREVENTED A TOTAL LOSS OF OUR VEHICLE AND POTENTIAL DEATH OF OUR FAMILY. PICS ATTACHED. PICS OF RED HOT EXHAUST ARE NOT OUR VEHICLE, BUT A VEHICLE THAT HAD THE SAME ISSUE. THIS IS WHAT OURS LOOKED LIKE.

TL* THE CONTACT OWNS A 2013 FORD F-350 SD. THE CONTACT STATED THAT THE ELECTRONIC FUNCTION OF THE FRONT PASSENGER SIDE MIRROR WAS NOT WORKING PROPERLY WHEN IT WAS ADJUSTED USING THE CONTROL BUTTONS. THE DEALER (TOWNSEND SALES & SERVICE, 340 MAIN ST, TOWNSEND, MA 01469, (978) 597-8955) WAS NOTIFIED OF THE FAILURE NUMEROUS TIMES WHEN THE VEHICLE WAS TAKEN TO THE DEALER FOR SERVICING, BUT THEY FAILED TO DETERMINE THE CAUSE OF THE ELECTRONIC FAILURE. THE DEALER INDICATED THAT THEY SERVICED THE MIRROR UNDER A WARRANTY, BUT PROVIDED NO SPECIFIC ANALYSIS OF WHAT WAS DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY INDICATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED THAT THE CONTACT TAKE THE VEHICLE BACK TO THE DEALER FOR SERVICING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

2013 F350 FRONT END VIOLENT SHAKING AFTER RUNNING OVER A BUMP ON HIGHWAY GOING 60 MPH,THIS MADE THE TRUCK LOSE ALL STEERING CONTROL. WITH APPLIED BRAKING THE SITUATION ONLY GOT WORSE. THE VEHICLE ENDED UP ON THE CENTER LINE CREATING A VERY DANGEROUS SITUATION WITH OTHER VEHICLES AROUND. WE ONLY GAINED CONTROL OF THE SITUATION WHEN THE VEHICLE SLOWED TO 45 MPH. THIS SITUATION OCCURRED TWICE IN ONE DAY.

WHEN SHIFTING FROM DRIVE TO REVERSE WHEN PARKING A TRAILER OR POSITING THE TRUCK IN A PARKING SPACE THE ENGINE WILL GO FULL THROTTLE AND WILL SPIN THE REAR WHEELS EVEN WITH YOUR FOOT ON THE BRAKE WITH NO WARNING. THE ONLY WAY TO STOP THE ENGINE IS TO TURN THE KEY OFF PUTTING IN PARK OR NEUTRAL DOES NOTHING. HAVE CALLED SEVERAL FORD DEALERS AND WAS TOLD THAT IF NO CODE WAS SET THEY COULD NOT HELP. HAVE HAD THE VEHICLE A LITTLE OVER A YEAR AND THIS HAS HAPPENED 10 TIMES TO ME. IF SOMEONE ELSE WAS DRIVING THE TRUCK THEY WOULD MOST LIKELY RUN INTO SOMEONE OR SOMETHING. EVEN HOLDING THE BRAKE THE TRUCK STILL WILL MOVE OR SPIN THE REAR WHEELS DEPENDING ON THE ROAD SERVICE WHEN THIS DIESEL GOES FULL THROTTLE. NOT SAFE AT ALL. NEED SOME HELP GETTING THIS FIXED. HAS DONE IT WHEN SHIFTING FROM DRIVE TO REVERSE AND OR JUST GOING FROM PARK INTO DRIVE. NO REAL PATTERN WILL DO IT IN HOT WEATHER AND COLD WEATHER TEMP DOES NOT MAKE A DIFFERENCE. I HAVE LEARNED TO JUST REACH DOWN AND TURN THE KEY OFF WHEN THIS HAPPENS WITH MY FOOT ON THE BRAKE AND IN GEAR. WILL START BACK UP AND BE AT NORMAL ENGINE SPEED. I HAVE TRIED TO MAKE IT DO THIS BY SHIFTING FROM DRIVE TO REVERSE BUT HAVE NOT BEEN ABLE TO MAKE THE ISSUE ACCRUE IT JUST HAPPENS.

TL* THE CONTACT OWNS A 2013 FORD F-350. UPON STARTING THE VEHICLE, THE SERVICE ADVANCE TRAC AND HILL DESCENT FAULT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MALL OF GEORGIA FORD (4525 NELSON BROGDON BLVD NE, BUFORD, GA 30518, (678) 515-9339) WHERE IT WAS DIAGNOSED THAT THE RESTRAINT CONTROL MODULE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 95,650.

WHILE OUR TRUCK ON A NORMAL HIGHWAY WITH MINOR IRREGULARITIES AND SOME ROUGH SURFACES AT A SPEED OF 60 TO 70 MPH, THE TRUCK WILL START TO OSCILLATE TO THE POINT OF INDUCING A VIOLENTLY STEERING WHEEL SHIMMY AND AN UNCONTROLLABLE BOUNCE OF THE FRONT WHEELS. THIS HAS HAPPENED TWICE IN THE PAST 2-MONTHS WHEN I HAVE TAKEN THE TRUCK ON THE HIGHWAY. THE TRUCK IS PRIMARILY DRIVEN IN TOWN, I AM NOW SCARED TO GO ON THE ROAD WITH THE TRUCK AS THE CONDITION SEEMS TO BE GETTING WORSE. I HAVE TO BRAKE QUICKLY AND STEER THE TRUCK TO THE SIDE OF THE ROAD TO STOP THE OSCILLATION. THE SHAKING IS HAS ALMOST CAUSED AN ACCIDENT BOTH TIMES WITH THE VEHICLE BEING VERY DIFFICULT TO CONTROL. ONLY AFTER SLOWING TO APPROXIMATELY 30 MPH DOES THE OSCILLATION STOP. UPON RESEARCHING THIS PROBLEM, I AM PERPLEXED WHY FORD OR THE NTHSA HAVE NOT STEPPED FORWARD TO ADDRESS THIS ISSUE, SOMEONE WILL BE HURT OR KILLED IF A SOLUTION IS NOT FOUND. WE HAVE TAKEN THE TRUCK NOW TO TWO DIFFERENT CERTIFIED FORD DEALERSHIPS AFTER EACH INCIDENT EACH TIME WE WERE TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE AND THIS SOMETIMES HAPPENS WITH THESE TRUCKS. THIS CAN'T SERIOUSLY BE TRUE? AFTER DOING RESEARCH I'VE FOUND THAT THE "DEATH WOBBLE" AS THIS PROBLEM HAS BEEN TERMED BY THE MASSES IS A SERIOUS PROBLEM AND HAS BEEN FOR MANY YEARS NOT FOR THE SELECT FEW CONSUMERS BUT FOR SO MANY.