2011 FORD F-350 Complaints

TL* THE CONTACT OWNS A 2011 FORD F-350 SD. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CHECK VALVE IN THE FUEL TANK FRACTURED, WHICH CAUSE A BLOCKAGE IN THE FUEL SYSTEM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 210,000.

THIS 2011 FORD 350 DIESEL HAD A CATASTROPHIC ENGINE FAILURE ON JANUARY 26,2016 WHILE DRIVING DOWN NC HIGHWAY 113 PULLING A HAY TRAILER. THE MILEAGE WAS 136,539 , THE VEHICLE WAS WELL MAINTAINED, AND THE ENGINE SUDDENLY STOPPED RUNNING WITH OIL BLOWING OUT OF THE FRONT BASE OF THE ENGINE. I BOUGHT THE ABOVE FORD 350 ON FEBRUARY 13, 2014 FROM NOSTALGIC MOTOR CARS IN AMHERST, VA. THE TRUCK WAS EXTREMELY CLEAN, WELL MAINTAINED, AND HAD 112,156 MILES. THE TRUCK RAN WELL FOR ALMOST ONE YEAR UNTIL 136,539 MILES. ON JANUARY 26, 2016 THERE WAS A CATASTROPHIC ENGINE FAILURE. THE ENGINE LOCKED AS WE WERE TRAVELED ON HIGHWAY 113 HERE IN ALLEGHANY COUNTY, NC. NO WARNING LIGHTS WHATSOEVER WERE DISPLAYED. THERE WAS A SUDDEN LOSS OF POWER AND OIL WAS SPEWING FROM THE FRONT OF THE ENGINE. WE IMMEDIATELY STOPPED THE VEHICLE ON THE SIDE OF THE ROAD. BILL'S GARAGE OF WEST JEFFERSON, NC CHARGED $100 TO HAUL THE TRUCK TO BLUE RIDGE TRUCK AND EQUIPMENT. KELLY JOE BARKER, AN EXPERIENCED DIESEL MECHANIC AND OWNER OF BLUE RIDGE TRUCK EXAMINED THE TRUCK AND FOUND THE CRANKSHAFT WAS LOCKED UP. FRONT SEALS AND BEARING FROM AROUND CRANK SHAFT HAD SPEWED OIL. IN HIS OPINION, AN INTERNAL ENGINE COMPONENT HAD BROKEN AND THE ENGINE SEIZED. WE ORDERED A NEW FORD ENGINE FROM PIEDMONT TRUCK CENTER IN GREENSBORO, N C . IT TOOK 6 WEEKS TO ARRIVE. THE COST OF THE REPAIR IS EXCESS OF $16,000.00. WHILE THE ENGINE WAS REMOVED, WE HAD KELLY JOE DO ANY AND ALL MAINTENANCE AND REPAIRS AS REFLECTED ON THE BILL. THE ORIGINAL ENGINE WAS RETURNED. THE 6.7 ENGINE WAS RECOMMENDED TO ME AS BEING A GREAT ENGINE, AND WAS GOOD UNTIL THIS CATASTROPHIC FAILURE. A FORD F350 6.7 MUST LAST MORE THAN 136,539. FORD TOOK THE OLD ENGINE WHEN THE NEW ENGINE WAS PURCHASED, BUT THEY HAVE DENIED ANY RESPONSIBILTY FOR THE ENGINE.

AT ANY FREEWAY SPEED IF YOU HIT A POT HOLE OR A SEAM IN THE ROAD ON A TURN, THE TRUCK WILL SHAKE VIOLENTLY UNTIL YOU COME TO A STOP. WE HAVE HAD FORD LOOK AT THIS A NUMBER OF TIMES WITH NOT SUCCESS IN GETTING A SOLUTION. THE TRUCK IS NOT SAFE AND IT HAS HAPPENED TO MULTIPLE DRIVERS OF THIS TRUCK.

TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT NOTICED THAT THE REAR OF THE OEM TRAILER HITCH HAD PREMATURE CRACKS NEAR THE WELDING. THE CONTACT REPLACED THE OEM TRAILER HITCH WITH A NEW HITCH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE LABEL THAT INDICATED THE TOWING CAPACITY MAY BE INCORRECT. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

WHEN TRAVELING USUALLY AT HIGHWAY SPEEDS AND I COME TO A DIFFERENCE IN SURFACES A SLIGHT DIFFERENCE IN THE ROAD SAY GOING OVER AN OVERPASS, THE STEARING WHEEL SHAKES VIOLENTLY. ON YOU TUBE THERE ARE HUNDREDS OF VIDEOS ABOUT THIS PROBLEM. ITS VERY DANGEROUS, I LEFT THE DEALERSHIP TODAY AND AFTER SPENDING $1,300 TO REPAIR THE PROBLEM I CAN ONLY ASSUME THAT THIS WILL BE A YEAR OR TWO FIX AS THE SAME PARTS WILL FAIL AGAIN. FORD SHOULD SOLVE THIS PROBLEM.

STARTED THE TRUCK AND WAS RUNNING ODD. DECIDED TO START DRIVING TO SEE IF THE PROBLEM WOULD WORK IT SELF OUT AND STARTED TO SMELL LOTS OF DIESEL FUEL. PULLED OVER AND FUEL WAS EVERYWHERE UNDER THE HOOD AND ON THE GROUND AND ALSO A VERY STRONG DIESEL SMELL INSIDE THE CAB. HAD IT TOWED TO THE DEAL AND TURNS OUT THAT A FUEL INJECTOR CLAMP FAILED. WE ALSO FOUND OUT FORD HAS ALREADY IDENTIFIED THESE PARTS AS DEFECTIVE, AND HAVE STARTED USING A NEW PART WITH A NEW PART NUMBER. THIS SHOULD BE A RECALL. THIS TRUCK ONLY HAS 61,000 MILES ON IT. THE FUEL IS ATOMIZED IN THE SPRAY FROM THE INJECTOR, THIS IS A SERIOUS SAFETY ISSUE THAT COULD HAVE RESULTED IN A FIRE, OR WORSE.

TL* THE CONTACT OWNS A 2011 FORD F-350 SD. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V535000 (ENGINE), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 59,800.

TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS INCLUDED IN A RECALL INVOLVING THE SENSORS WITH THE EXHAUST SYSTEM. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT INFORMED THE DEALER WHO SCHEDULED ANOTHER REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT FOUND THAT NHTSA ACTION NUMBER: RQ14005 (ELECTRICAL SYSTEM, ENGINE, AND ENGINE COOLING) DIRECTLY RELATED TO THE RECALLS RECEIVED AND INCLUDED THE VEHICLE'S YEAR, MAKE, MODEL, AND ENGINE REFERENCED IN THE INVESTIGATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

POWER FOLDING SIDE REAR VIEW MIRRORS WILL NOT HOLD THEIR POSITION SETTING CAUSING LACK OF ABILITY TO MONITOR TRAFFIC ON BOTH SIDES OF THE VEHICLE WHEN VEHICLE IS IN MOTION.

FUEL TANK COLLAPSED. HAD A 2011 F350 AND THE FUEL TANK COLLAPSED ON ITSELF THE TRUCK IS A SERVICE BODY, TOOK TO THE DEALER AND THEY SAID WE DAMAGED THE TANK AND TRIED TO COVER IT UP BY PUTTING A NEW SKID PLATE ON IT. NOT THE CASE THE TRUCK HAS NEVER LEFT THE PAVEMENT SO WHATEVER THEY RECOMMEND WE REPLACE IT SO WE DID, THIS IS A (STEEL TANK MIND YOU) THE NEXT DAY IT DID IT AGAIN SO WE TOOK TO DEALER AGAIN, THEY SAID THE VENT VALVE SOLENOID WAS PLUGGED SO THEY REPLACED THAT AND PUT A NEW TANK IN IT NEXT DAY IT DID IT AGAIN TOOK BACK TO DEALER SAT THERE FOR ALMOST SIX MONTHS AND THEY SAID THE ECM OR PCM WAS BAD, THEY WOULDN'T COVER ANYTHING IN PARTS SO FAR SO WE PAID FOR THAT TOO. GOT IT BACK RAN GREAT FOR SIX MONTHS AND NOW HAS THE SAME ISSUE. DON'T WANNA DUMP MORE MONEY INTO IT AS WE SPENT CLOSE TO 9,000 THE TIME AND THE DEALER WONT COVER IT AGAIN. SO HAS ANYONE ELSE HAD THIS ISSUE? THE DEALER SAYS ITS NEVER HAPPENED ANYWHERE TO ANYONE BEFORE.