2020 FORD F-350 SD Complaints

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the repair was not yet available. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond and lurched forward. There was no warning light illuminated. The contact had not taken the vehicle to an independent mechanic or dealer. The vehicle was not diagnosed or repaired. The contact related to the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 82,951. VIN tool confirms parts not available.

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I own a 2020 Ford F-350 with the 6.7L Power Stroke diesel engine. It uses the Bosch CP4 high-pressure fuel pump, which is known to be prone to sudden, catastrophic failure. If the pump fails, it sends metal shavings through the fuel system, which can cause complete engine shutdown without warning — a dangerous situation while driving. Currently, an unresolved safety recall exists that could cause additional potential damage to this high pressure fuel pump, which only increases the odds of the pump itself failing. That said, the present unresolved recall does not solve the problem of a faulty high pressure fuel pump. Ford is aware of the issue and switched to a more reliable pump in later models, but has not issued a recall or offered repairs to affected vehicles. This is a known defect that affects safety and reliability. While mine has not failed yet, many owners have experienced engine failure due to this pump, and I believe it’s only a matter of time. I’m concerned for my safety and the cost of repair if this part fails.

The contact owns a 2020 Ford F-350. The contact stated while driving at an undisclosed speed, the vehicle hesitated and jerked while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a dealer where a diagnostic test was performed. The contact was informed that an unknown part inside the transmission was defective, and that the transmission needed to be replaced. The vehicle remained in the dealer's possession and had yet to be repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to file a safety complaint. The failure mileage was approximately 120,000.

Transmission lunges forward or reverse when placed into gear from park. Transmission fails to shift or hard shifts while moving through low range. Shifting is soft or prolonged in some higher range with a noticeable lag.

The secondary break line Ford P/N HC3C 2234 AC ruptured during hard breaking. Lost the ability to break safely. Close examination of the break line reveals that the stainless steel braid had been chaffing on metal structure.

The contact owns a 2020 Ford F-350. The contact received notifications of NHTSA Campaign Numbers: 21V536000 (Power Train) and 24V957000 (Fuel System, Diesel); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect for NHTSA Campaign Number: 21V536000 (Power Train). VIN tool confirms parts not available for NHTSA Campaign Number: 24V957000 (Fuel System, Diesel).

The contact owns a 2020 Ford F-350. The contact stated that upon starting the vehicle, the steering wheel was loose and had no resistance. The contact stated that the steering wheel failed to operate as needed. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the steering shaft had fallen out of the lower steering column. The mechanic was able to order the part and repaired the vehicle. The dealer was notified of the failure and referred the contact to the manufacturer for further assistance. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall for the failure. The vehicle was repaired. The failure mileage was 75,000.

The contact owns a 2020 Ford F-350. The contact stated while driving 45 MPH, the vehicle inadvertently lost motive power, and the message "Battery Mode" was displayed. The contact was able to coast over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the CP4 high-pressure fuel pump. The contact was informed that the fuel pump had broken apart, allowing debris to travel throughout the fuel system, resulting in damages to the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 149,000.

1. The Fuel system failed. Ford Dealership removed and replace all Parts. 2. Yes my self end other were at risk of an accident. it happened wild driving to work from riverside to Los Angeles on the [XXX] just inline with the [XXX] . 3.By ford dealership. 4. By ford Dealership. 5. No warning it just turn of in the middle of the HWY. I was able to drive it out of the freeway on to [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)