2019 FORD F-550 Complaints

Operator was completing an inspection of their secondary fuel filter and found that the newly replaced fuel filter was leaking fuel. The filter had been replaced on 5/31/24.

Our company has been proactively replacing some of the older fuel filters in our fleet as part of a safety campaign. A fuel filter on VIN [XXX] was replaced yesterday (XXX) with a Ford Motocraft filter. Today (XXX), the operator was driving the unit when they started to smell smoke in the cab. By the time they pulled over, the cab had smoke inside and the operator had to get out. The operator opened the hood to let it vent and called the garage to have the unit towed. After inspection by the garage, they found that the secondary fuel filter was leaking extensively from the seam. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact's company owns a 2019 Ford F-550. The contact stated that the vehicle was inspected by a mechanic, and the contact was informed that the frame rail was fractured. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was unknown.

The contact's company owns a 2019 Ford F-550. The contact stated while the vehicle was stationary, an employee noticed that the cab and chassis was in a V-shape. The contact stated that a mechanic arrived at the location; upon inspection, the mechanic stated that the frame rail was fractured. The vehicle was not drivable. The contact spoke to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was unknown.

Trailer hitch is forming cracks around hitch receiver, Backing plate that the hitch is welded to is separating from the body of the utility box. this truck tows a trailer with a GVWR of 10,000 pounds.

Vehicle was being driven at 50MPH when truck encountered pothole in road. Steering wheel began to shake back and forth violently and vehicle was uncontrollable. Truck veered to left and crashed into guardrail while being slowed to a stop.

The contact owns a 2019 Ford F-550. The contact stated that two to three minutes after the engine was revved, a ticking noise was heard in the engine. The sound would stop then a rattling noise was heard. The contact stated that he works as an independent mechanic and diagnosed the vehicle and stated that the #3 cylinder had a low oil pressure. Additionally, the camshaft and follower needed to be replaced. The vehicle was not repaired. The dealer was not notified. The manufacturer was not notified of the failure. The failure mileage was 133,151.

TRAILER CONNECTION WIRING FAULT CAUSES DASH BOARD TO FLASH MULTIPLE TIMES INDICATING TRAILER DISCONNECTED OR TRAILER LIGHT BULBS ARE NOT WORKING AND WILL REPEATEDLY FLASH ON DASH MAKING DINGING SOUNDS. THIS IS HAPPENING WITHOUT A TRAILER CONNECTED AS WELL. (TAKE NOT PREVIOUS YEARS OF FORD VEHICLES HAVE HAD THE SAME ISSUE)