2015 FORD FLEX Complaints

TL* THE CONTACT OWNS A 2015 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO FORD OF OCALA, INC. (2816 NW PINE AVE, OCALA, FL 34475) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE POWER STEERING SYSTEM REVERTS TO MANUAL STEERING MODE DUE TO THE POWER STEERING CONTROL MODULE (PSCM) DETECTING A MOTOR POSITION SENSOR FAULT. IN MANUAL STEERING MODE THERE IS STILL A MECHANICAL LINKAGE BETWEEN THE STEERING WHEEL AND THE ROAD WHEELS, ALLOWING STEERING CONTROL TO BE MAINTAINED. WHEN THIS CONDITION OCCURS, A MESSAGE DISPLAYS IN THE INSTRUMENT CLUSTER MESSAGE CENTER AND A CHIME SOUNDS TO INFORM THE DRIVER. LOSS OF POWER STEERING ASSIST REQUIRES GREATER STEERING EFFORT, ESPECIALLY AT LOWER SPEEDS, WHICH MAY INCREASE THE RISK OF ACCIDENT. THIS HAS OCCURRED ON THREE OCCASIONS. ALSO SEE FORD RECALL 15S18.

TL* THE CONTACT OWNS A 2015 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. BANNER FORD (943 N CAUSEWAY BLVD, MANDEVILLE, LA 70471; (985) 234-5678) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VEHICLE WAS IN MOTION ON A HIGHWAY, SEVERAL WARNINGS QUICKLY APPEARED ON THE DASH THEN SIMULTANEOUSLY ALL POWER STEERING FUNCTIONS STOPPED WORKING AND VEHICLE WAS EXTREMELY DIFFICULT TO STEER. WHEN TRYING TO GUIDE THE VEHICLE TO A STOP, THE STEERING WHEEL WAS TRYING TO CORRECT ITSELF RESULTING IN THE VEHICLE BEING COMPLETELY INOPERABLE. THE DEALERSHIP FOUND THAT THE (PSCM) POWER STEERING CONTROL MODULE FAILED AND NEEDED TO BE REPLACED RESULTING IN A $2,200 CHARGE ON A VEHICLE WITH 52,000 MILES.

WHEN VEHICLE IN MOTION ON MAJOR ROADWAY, LOSS OF POWER AND GOES INTO LIMP MODE. YELLOW WRENCH LIGHTS UP. VEHICLE DOES NOT RESPOND TO THROTTLE. I HAVE TO SHUT OFF VEHICLE AND TURN IT BACK ON . THERE IS NO DTC CODE WHEN CHECKED. I WAS ALMOST REAR ENDED WITH MY CHILDREN IN THE VEHICLE AT TIME OF INCIDENT. CAR LOSES POWER AND RAPIDLY DECELERATES WITHIN 5 SECONDS. THERE IS ZERO TIME TO PULL OFF THE ROAD WHICH PUT US AT HIGH RISK OF BEING REAR ENDED. THIS IS A LIFE/ROAD SAFETY HAZARD

VEHICLE SUDDENLY SHUT DOWN CAUSING THE VEHICLE TO STALL AND NOW WON'T START. SEEMS LIKE OUR VEHICLE HAS NO POWER GOING TO THE FUEL PUMP. THIS HAPPENED WHILE DRIVING DOWN THE ROAD. VEHICLE NOW WILL NOT START BUT DOES STILL HAVE LIGHTS COME ON. ACTS LIKE ITS NOT GETTING FUEL.

TL* THE CONTACT OWNS A 2015 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED HERITAGE FORD (2100 SISK RD, MODESTO, CA 95350; 1-844-362-2226) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THERE WAS A CLUNKING SOUND COMING FROM THE FRONT AND REAR OF THE VEHICLE WHILE DRIVING. THE CONTACT STATED THAT WHILE DRIVING 55 MPH OR ABOVE, THERE WAS LITTLE TO NO STABILITY IN THE VEHICLE'S PERFORMANCE. THE CONTACT STATED THAT STEERING THE VEHICLE WAS DIFFICULT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT SPOKE WITH REINEKE FORD LINCOLN OF LIMA (1360 GREELY CHAPEL RD, LIMA, OH 45804; (419) 223-3673) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I TOOK IT TO RUSSELL AND SMITH FORD IN HOUSTON, TX. THEY SAID THE BATTERY WAS THE ISSUE. A WEEK LATER SAME PROBLEM, IT CRANKS BUT WONT TURNOVER. IT IS NOW AT STERLING MCCALL FORD IN HOUSTON WITH THE SAME PROBLEM. I WILL ATTACH THEIR DIAGNOSIS. I HAVE 57, 000 MILES ONLY ON THIS VEHICLE. I HOPE THAT THIS WILL ALL GO OUT TO ALL FORD DEALERSHIPS..THANK YOU

MY WIFE WAS DRIVING STEERING FAULT SERVICE NOW WARNINGAPPEARED NEXT DAY I WAS LEAVING WORK & POWER STEERTNING WENT OUT WAS ON HYWAY ( NOT MANY TURN ) MADE HOME LUCKLY MY WIFE NOT DRIVING STEERING WENT OUT WITH NO WARNING TOWED TO FORD DEALER THEY REPLACED STEERING GEAR ASSMBLY $ 2600