2017 FORD FOCUS Complaints

The component or system failed or malfunction: The oil pump failed because of the belt the operated the pump. The oil pump drive belt material degraded lost teeth,resulting in a loss of oil pressure and also causing the engine to seize up. Safety or risks: There was no safety risks because I was able to control the vehicle and get it off the road safely. The problem has been reported to the dealer and vehicle is still in possession of the dealer. There was no advance warning lamps or messages prior the the failure.The vehicle just stalled out and could not be re-started. The vehicle has only been inspected by the dealer at this time.

The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Focus. The contact stated that while driving at 55 MPH, the oil light illuminated, and the contact became aware that there was oil leaking from the oil pan. The contact also became aware that there was a rod that had slightly detached from the oil pan. The vehicle was taken to the dealer to be diagnosed, and the failure was linked to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted; however, the contact was unable to speak with a representative. The failure mileage was 114,000.

The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure and the vehicle hesitated while accelerating and there was a misfire. The contact stated that the vehicle was shaking abnormally at start-up. The purge valve was replaced by the dealer, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 110,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 15-30 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. There were no warning lights illuminated. The contact stated that the vehicle started to stall; however, the failure was not consistent enough for the vehicle to be diagnosed. The contact stated that recently the vehicle started struggling while shifting gear and started to stall more frequently. The vehicle was then taken to a dealer where it was diagnosed with clutch assembly failure. The local dealer was contacted; however, the vehicle was not repaired because the vehicle was not under recall. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 62,000.

The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 35 MPH, the vehicle lost motive power and stalled. The contact stated that the check engine warning and low oil pressure warning lights were illuminated. The contact left the vehicle and returned with an independent mechanic who was able to restart the vehicle. The contact drove the vehicle to a local dealer who diagnosed that the oil pump had failed but was not able to repair the vehicle due to parts not being available. The failure mileage was approximately 23,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Focus. The contact stated that while his wife was driving at an undisclosed speed and attempting to accelerate, the vehicle briefly shuddered and jerked before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the clutch position sensor, and the battery monitoring sensor. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 63,000.

The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact’s son owns a 2017 Ford Focus. While the contact’s son was pulling into a parking space, the vehicle lost motive power, with the check engine warning light illuminated. The vehicle then failed to exceed 10 MPH. The vehicle failed to start and was towed to the dealer to be diagnosed. The contact was informed that the transmission control module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the vehicle was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 95,000.