2017 FORD FOCUS Complaints

We have a recall for our car. The recall is 18532A. In this recall it states that if there are drivability issues with this car they are to replace the canister purge valve. We have complained of these exact issues which include complete loss of power while driving and they have refused to replace the CPV. They are attempting to get us to agree to running diagnostics and will only replace the part if it comes back bad or charge us $200. But as I mentioned, if we are having complaints they are just supposed to replace the part and diagnostics are not necessary. There’s also another notice which is 24N07, that also states if there are driving issues, as a courtesy from Ford, they are to replace the canister purge valve. This car poses a huge safety risk and they are refusing to address the issue.

The transmission on my 2017 Ford Focus started not shifting correctly. It would shudder, slip and hesitate when shifting. At times when it did get up to speed it would unexpectedly downshift and go into limp mode. The automobile is not safe to drive and is now parked at my residence. A warning would flash up on the dash that stated the transmission was overheating and for me to pull over to a safe location as I recall. On October 22, 2025 the automobile was delivered to a local Ford dealership for a diagnostic system check. Per the diagnostic test report a PPT G was performed and found it necessary to replace the transmission due to a failed B clutch shift fork. The estimate quote for a transmission replacement along with some other repairs was $10,000.00. I had the car towed to my home and it now sits in my driveway until and if a recall is issued. According to an article published by MSN. com that enough complaints were filed that Ford extended warranty coverage, issued a long series of software and hardware fixes, and settled a class action covering roughly two million Focus an Fiesta cars. I have in my possession the invoice for the diagnostic testing which was performed. I however do not know how to upload the invoice for your review, but would be willing to take it to the service department for them to do it.

What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission failure after 2 recall/warranty repairs, most recently in July 2026. How was your safety or the safety of others put at risk? Vehicle accelerating and then stopping out right on and off the freeway "bucking" on the freeway, fast then slow, with no foot on the accelerator. Has the problem been reproduced or confirmed by a dealer or independent service center? This was immediately noticed when we picked up the vehicle from the dealer after the 2nd Ford recall repair. No, they deny this, and state this is a coincidence when it was not doing this when we dropped the vehicle off to them. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, but I will be getting police, lawyers and insurance involved since Ford motor company will not help us. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Check engine light and service engine now light on when we picked up the vehicle from the Ford dealership on July 13th, 2026. The day we picked it up, immediately this happened pulling out of the dealership/service department, and on the freeway, 4 times causing close to 4 accidents.

2017 focus slow down for traffic go to accelerate and nothing like it wasn’t in gear had to jump out and push car out of intersection told the clutch stuck or tcm but ford won’t fix their mistakes and nobody makes them stand behind their mistake it bad when nobody cares after the sale and they have ur money. Someone help

The contact owns a 2017 Ford Focus. The contact stated that the vehicle was taken to a dealer for a recall repair associated with an engine oil failure and tensioner replacement. The contact stated that after the recall repair, while her daughter was driving at an undisclosed speed, the vehicle was jerking and then unintendedly accelerated. The "Service Engine" light was illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

I was driving and during the drive I realized that if the accelerator pedal was pressed more than the lightest touch the car would stop accelerating. I decided that I had to turn back to go home, and during my return trip the engine oil pressure lamp started flashing at me. Soon after, I entered a roundabout and pressed the clutch. At this moment the engine stopped working (tach to 0 rpm) and I had to coast and pull over. The starter worked but the engine did not turn over--it was seized. Prior to that day, it seemed like the car was having trouble with its turbocharger--boost was delayed at first and later intermittent. Since I was on a mostly empty road this did not pose a safety threat to others, though I did slow down traffic as I pulled over on a two-lane road. If this same issue had happened later into my drive on a busier road or highway, mine and others' safety would have been put at risk due to my car suddenly not working with little warning. The engine is seized and needs to be replaced. It would be available for inspection as I have not yet replaced it. The current cost to repair has been quoted to me at between $9000 and $10000.

I am filing this complaint regarding a severe safety hazard and prolonged failure to resolve an official recall repair by the manufacturer and dealership. In April 2026, the vehicle was brought to the dealership for an official recall repair. The repair was delayed for 2 months. In June 2026, after the dealership confirmed completion, I retrieved the vehicle. While driving on the highway, the check engine light suddenly illuminated and the vehicle completely lost power. Pressing the accelerator pedal produced no response, leaving the car unable to accelerate in active high-speed traffic. This created an extreme safety risk that nearly caused a severe highway collision. The vehicle was towed back to the dealership. The dealership returned the vehicle a second time, claiming it was repaired, but the exact same check engine light illuminated immediately with the same loss of power, requiring another tow. As of August 2026, the dealership has retained the vehicle for over 4 months in total due to backordered parts, without providing a clear completion date or loaner/rental transportation support. The dealership and corporate customer care are currently ignoring attempts to communicate. The recurring loss of engine power on the highway and unresolved recall defect pose a direct and imminent risk to public road safety. The components involved are currently at the dealership for inspection.

The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds on several occasions, the vehicle stalled. The vehicle was restarted after approximately 45 minutes after each failure. The vehicle was towed to the neighbor's house approximately seven times and was taken once to an independent mechanic; however, the failure could not be duplicated. The contact stated that on one occasion while attempting to restart the vehicle, the accelerator pedal was depressed and the engine revved; however, the vehicle lost power and stalled. The manufacturer was not notified of the failure. The failure mileage was approximately 123,226.

Timing belt came apart and my engine blew in the middle of driving. I contacted ford and they said i had to deal with it. So I have had it repaired. I have invoices. Warning light came on seconds before it died. I only have 40,000 miles on my car.

I presented my vehicle to Oliver Ford-Lincoln in Plymouth, IN for inspection under recall 23S64 / NHTSA 23V-905. The dealership confirmed that the oil pump drive belt degraded, clogging the oil pickup pump screen and causing engine oil starvation and complete engine failure. The dealership subsequently denied recall coverage claiming "bad maintenance history". Under NHTSA Campaign 23V-905, Ford explicitly acknowledges that the wet belt and tensioner are defective by design and cause oil starvation. Denying a safety recall remedy for the exact failure mechanism detailed in the federal recall notice based on discretionary maintenance rules violates federal safety recall requirements. Furthermore, I attempted to escalate this denial to Ford Corporate. Ford Corporate refused to generate an official case number, promised a callback, and abandoned the request. I am requesting NHTSA intervention to compel Ford Motor Company to honor the remedy mandated under Safety Recall 23V-905.