2017 FORD FOCUS Complaints

The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The Check Engine Oil warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the VIN not being under recall. The vehicle was towed to the residence. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 107,000.

I was getting off of work to go home when I got on the main hwy my car just started to slow down and would not go over 10 mph and the speed limited on that hwy is 45 mph so I had to get off the road before I was hit from behind.

The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the low oil pressure warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with oil pump failure. The contact was informed that the oil pump needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The contact was informed that the repair was not covered under recall repair or special warranty programs. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 107,000.

TCM transmission control module failed and im being told that my year isn't covered under a recall when other models are it left my family stranded untill I could limp my car home

Dear NHTSA Recall Division, I am writing to bring to your attention a safety and performance issue related to a potential defect in the EVAP canister purge valve of my 2017 ford focus, which may be linked to the previously issued recall for this component. The EVAP canister purge valve in my vehicle has become stuck in the open position, resulting in the engine burning an excessive amount of fuel. This has led to an overly rich fuel mixture, which has placed significant strain on the vehicle's catalytic converter. As a result, the converter is showing signs of damage, including clogging, rough idle, and potential stalling Given the severity of this issue, I am requesting that the NHTSA investigate the potential consequences of this defect and determine if the damage to the catalytic converter—stemming from the malfunctioning purge valve—should be addressed through an expanded recall. The defect appears to not only affect engine performance but could also present long-term risks to vehicle safety, including the possibility of unexpected stalling while driving. I respectfully ask for guidance on the appropriate steps to take in order to address this matter, including whether additional recalls or safety measures will be initiated to cover the catalytic converter damage caused by the faulty EVAP canister purge valve. Additionally, I would appreciate any further instructions on how to proceed with obtaining repairs or replacements for the defective parts. Thank you for your attention to this matter. I look forward to your response and assistance in ensuring the safety and performance of affected vehicles.

The contact owns a 2017 Ford Focus. The contact stated while at a stop, the vehicle stalled. The contact attempted to depress accelerator pedal, but the vehicle failed to accelerate. The check engine warning light was illuminated. The vehicle was driven to the dealer to be diagnosed. The vehicle was diagnosed with evaporative canister failure. The vehicle was repaired five additional times after the first failure; however, the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,459.

The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted and the vehicle jerked abnormally with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission clutch had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance The approximate failure mileage was 81,000.

The contact owns a 2017 Focus Focus. The contact stated that while operating the vehicle the transmission had malfunctioned and the vehicle did not properly change gears causing the speed to suddenly reduce and the vehicle experienced a loss of automotive power. Also, the vehicle would not drive in reverse and the message "Transmission Overheating" was displayed. The contact indicated that the failures were intermittent. The vehicle was taken to the local dealer who was unable to determine the cause of the failures and the vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 18V845000(POWER TRAIN). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 150,000.

The contact owns a 2017 Ford Focus. The contact stated that his wife was driving the vehicle on the highway at 45 MPH, when upon accelerating the vehicle did not accelerate. The contact stated that his wife then attempted to shift the vehicle into park, and again into drive however the vehicle did not move. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission and the gear shifter were faulty and both would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 138,000.

The contact owns a 2017 Ford Focus. The contact stated while driving on the highway at various speeds, the vehicle would not shift properly, the transmission would make a loud scooting vibration sound, and it was very evident that the transmission struggled to get into the next gear. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed that the transmission was faulty and needed to be replaced. The contact stated that the transmission was replaced under warranty on two occasions, and out of pocket on the third occurrence, this was now the fourth incident where the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.