2017 FORD FOCUS Complaints

The contact owns a 2017 Ford Focus. The contact stated that on several occasions while driving in the higher gears, the vehicle began shaking abnormally. Additionally, the contact stated while driving approximately 30 MPH, an unknown warning light illuminated and while accelerating the vehicle began jerking. The vehicle was taken to a dealer on three occasions where it was diagnosed that the clutch was faulty needed to be replaced. The vehicle was repaired twice. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was notified of the failure. The failure mileage was 32,000.

The contact owns a 2017 Ford Focus. The contact stated that the vehicle failed to start. The vehicle was eventually started, but the failure recurred. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who replaced the engine. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The engine was replaced, but the failure persisted. The contact stated that while driving 35-45 MPH, the check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that there was coolant inside the engine. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 124,000.

I haven't had the problem yet with the oil pump drive belt tensioner failing but would just like to say that Ford should be forced to buy back the effected vehicles with the 1.0 Ecoboost engine. As the owner of a 2017 Focus I'm stuck with a virtually worthless car that I'm afraid to drive or put my family in. Ford has had more that one year to date to come up with parts to fix this and still nothing. It's outrageous that owners are stuck with these vehicles. Ford's current update on the recall says to drive it and if it fails they'll replace the engine. What if it fails on the interstate doing 70 mph? Oh and the replacement engine still has the defective parts in it so it's a temporary repair.

The contact owns a 2017 Ford Focus. The contact stated while the vehicle was at the dealer for diagnostic testing, the vehicle was diagnosed with a failed engine. The contact was informed that metal shavings were found in the brake booster assembly. The contact stated that the failure started with the engine fault service engine now warning light illuminating. The vehicle was taken to the dealer and the contact was informed that the vehicle needed a software update. The software update was performed, however, the failure reoccurred. The vehicle was taken back to the dealer where the vehicle was diagnosed with a failed brake plug. The contact was informed that the brake plug needed to be replaced. The contact was informed that the parts were in backorder. The vehicle was repaired. The failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with a failed brake booster assembly. The contact was informed that the brake booster assembly needed to be replaced. The brake booster assembly was replaced. The vehicle was repaired. The failure reoccurred, and the vehicle was taken back to the dealer where it was diagnosed with a failed engine. In addition, the contact was informed that metal shavings were found inside the brake booster assembly. The vehicle was not repaired. The contact was informed that the failure was a known failure with the year make and model vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000

The dual clutch transmission slips, shudders and hesitates in first gear. It will even at times, jerk in other gears. This has been repaired 2 times, but the “fixes” only last maybe 20,000-25,000 miles if I’m lucky. The dealership now refuses to fix this and wants to charge over $4000 to fix this. This is not something I can or am will to pay for every 1.5-2 years.

Purchased a 2017 Ford Focus with 30,000 miles on it in July of 2020. This engine was originally a manual transmission and was turned it into an automatic transmission for several years. During this time, there were many issues with the transmission. I knew that when I purchased it, but the 2017 engine was supposed to be the best version now. In June of 2021, I had the the transmission clutch replaced at 33,500 miles. This was covered under the Ford warranty. Now the car's clutch transmission needs to be replaced again -- with only 16,500 miles between the first replacement for a total cost of $3,000. I just passed 50,000 miles this past weekend. I have an extended lifetime powertrain warranty, but this particular part isn't covered. I called Ford Customer Service and they weren't able to help me. I can't believe I'm the only person having this problem with this vehicle since we know it's been an issue with their transmissions for several years (2015 -2017). I think a transmission clutch should last more then 16,500 miles before replacement. As it is, I'm going to have to sell the vehicle and take a loss. I'm [XXX] and this was going to be my last vehicle. It's paid for and looks brand new. Just wanted to make sure that this issue was reported so that maybe others can be helped. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Focus. The contact stated while stopped at a traffic signal, as the signal changed, the contact depressed the accelerator pedal, and the vehicle hesitated before moving forward. The contact stated that once the vehicle had forward momentum there was no hesitation. The contact stated that the failure also occurred while cold starting the vehicle and the vehicle hesitated after shifting to drive(D) and depressed the accelerator pedal. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who informed the contact that the vehicle had experienced transmission failure. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 70,000.

The contact owns a 2017 Ford Focus. The contact stated that while at a complete stop, the vehicle shut off without warning. The contact replaced the canister purge valve; however, the failure persisted. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V735000 (Fuel System. Gasoline). The vehicle was then taken to an independent mechanic and the failure was linked to the recall. The contact was informed that the fuel tank needed to be replaced and was given an estimate for the repair. The dealer and the manufacturer were notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 98,000.

I am the owner of a 2017 Ford Focus vehicle. Recently, I have encountered multiple occurrences of stalling while driving on the highway. In two of these instances, I was in the process of passing a semi-truck and fortunately had no other vehicle behind me, or my safety and that of others may have been put at great risk. After the first incident, the check engine light appeared and was addressed by a mechanic who believed it was likely the result of a vapor lock. The issue later reoccurred and left me stranded on the interstate in a rural location where I had to wait for several hours before being transported to a nearby hotel. The vehicle started again the following morning, and I was able to finish the trip. After conducting some research, I discovered two separate recalls (identified by the NHTSA Campaign IDs 18V735000 and 19V515000) that had been issued for cars of this model and encompassing the year of my vehicle’s construction. The malfunction, as issued by a mechanic, fit the exact specifications of the recall; that is, malfunction of the canister purge valve, causing excessive vacuum in fuel vapor management systems, that can result in an engine stall while driving and without warning. I was surprised to learn that my vehicle’s VIN was not associated with any such recall; however, I was informed by my mechanic that a software update (18s32) had occurred on June 6, 2019, possibly removing association of the recall statement with my vehicle’s VIN. I am unsure at this time of the extent of damage to the carbon canister, fuel tank, and fuel delivery module. The only issue visible from the exterior is a slight depression of the fuel tank caused by excessive vacuum. The canister purge valve was replaced on September 10, at a cost of $270.03. Due to the nature of the incident and its exact resemblance of the recall issued, I would like to seek compensation for the replacement of the defective purge valve and further inspection of the carbon canister, fuel tank, a

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 70 MPH, the vehicle nearly stalled and was losing motive power. The contact stated there was no warning light illuminated. The contact stated that the vehicle was taken to a dealer where it was diagnosed, and several unknown parts were replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken to another dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 110,000.