2017 FORD FOCUS Complaints
View complaints related to 2017 FORD FOCUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 870 complaints submitted for the 2017 FORD FOCUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 FORD FOCUS- Detroit, MI
The contact owns a 2017 Ford Focus. The contact stated while driving approximately 25 MPH, the vehicle made an abnormally loud sound and lost motive power. The contact was able to pull to the side of the roadway. The contact stated that upon depressing the accelerator pedal to resume driving, the vehicle failed to exceed 10 MPH. The check engine warning light and an unknown warning light were illuminated. The contact was able to drive to the residence. An independent mechanic diagnosed the vehicle and determined that the fuel tank had failed and needed to be replaced. The contact was referred to the dealer for further diagnostic testing. The dealer was contacted for the recall repair of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, no assistance was provided. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 FORD FOCUS- Henderson, NC
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The dealer was contacted and confirmed that the part to repair the vehicle was not available. The manufacturer was made aware of the issue. The failure mileage was 40,000. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 FORD FOCUS- Clawson, MI
Transmission needs to be replaced at 45,319 miles. Car began jerking at low speeds when accelerating/decelerating. After I noticed the jerking/stuttering the engine light went on. I took it in to an independent service center, they inspected the car and diagnosed the problem. They said I needed a new transmission with TCM and that this is a common problem with this car.
Source: NHTSA WEB SITE -
2017 FORD FOCUS- Lincoln, NE
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 FORD FOCUS- Ridgefield, WA
After filling up the car with gasoline, the car would not start. Once the car started, after several tries, it was shifted into drive. The car would not move, the pedals were all locked up. You could not push on the brake, gas, none of the pedals would work. The car is available to be looked at. It has been looked at by an independent mechanic who determined there was excessive vacuum in the fuel vapor management system. The check engine light is on, returning the EVAP code. My [XXX] daughter was stranded at night alone with a car that wouldn't start. This issue has happened multiple times. There is a recall in place for the 2017 ford focus that covers this exact issue, but excludes my car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
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2017 FORD FOCUS- MURRAY, KY
I bought this vehicle brand new, and shortly after purchase it started to shutter when I accelerated. I had the clutch replaced three times while under warranty. The vehicle is no longer under warranty and recently, it has been having trouble starting and it's been having shifting issues. It's revving and taking longer than it should to shift gears, shifting hard when it does shift, and doesn't act like its going to shift at all. I was on a busy roadway turning right. I made the turn and accelerated to the flow of traffic and the vehicle revved loudly and wouldn't move. I turned on my hazard lights and made my way to the center turning lane. I came to a full stop, put it in park, then back in drive, and proceeded to get back into the driving lane. It delayed shifting and shifted hard the rest of the way, but thankfully I made it home safely. It is at the mechanic shop right now and I'm being told it needs a new transmission. The mechanic also told me that he cannot find a transmission for this vehicle because as soon as they come in, they are bought up due to this reoccurring issue. I have to get this vehicle back to my house to just sit in the driveway until I can figure something out. This vehicle is only 7 years old with 120K miles on it. I just paid this vehicle off last year, and now I have to find a new vehicle. Ford really needs to recall these transmissions!
Source: NHTSA WEB SITE -
2017 FORD FOCUS- Utopia, TX
Vehicle has low oil pressure, loss of power and disintegrating oil pump belt. There is a recall on this type of vehicle (23S64) but for automatic transmission only. This vehicle is a standard transmission but with all the same issues. The car has been serviced by an independent service tech. Oil pressure sensor, vacuum pump valve and purge valve have been replaced. The check engine light is on and also when car experiences power loss there is a warning that flashes that says "Engine Fault Service Now"
Source: NHTSA WEB SITE -
2017 FORD FOCUS- Shrewsbury, MA
The contact owns a 2017 Ford Focus. The contact stated that while at a stop light, the vehicle failed to accelerate upon the depression of the accelerator pedal. Due to the failure, the vehicle was towed to a dealer where the vehicle was diagnosed with engine failure. The dealer failed to honor the vehicle warranty and the contact was provided an estimate for the repair. The vehicle was then towed to an independent mechanic where the engine was replaced. The contact then received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The failure mileage was 33,905. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 FORD FOCUS- Tucson, AZ
Wiring assembly, and tcm are a safety risk because of improper gear shifting and shuttering. The issue is reproduced with a battery swap on the vehicle it’ll cause improper grounding. No inspection, No warning signs until after improper shifting triggered limp mode no reverse and check engine along with transmission service message.
Source: NHTSA WEB SITE -
2017 FORD FOCUS- Riverton, NJ
My engine light came on. I went and had it scanned and it said it was the Canister purge valve. I see that 2017 ford focus has a recall on it and was wondering if this is connected to it.
Source: NHTSA WEB SITE