2017 FORD FOCUS Complaints
View complaints related to 2017 FORD FOCUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 870 complaints submitted for the 2017 FORD FOCUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 FORD FOCUS- Canton, OH
The contact owns a 2017 Ford Focus. The contact stated that the vehicle was shuddering and sputtering while driving. While accelerating, the vehicle hesitated. The vehicle failed to shift into gear properly. There were no warning lights illuminated. The local dealer was contacted and confirmed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 FORD FOCUS- Calhoun, GA
multiple clutch's have had to be replaced in BOTH of my 2017 Ford Focuses. Had to replace the transmission in my other one. Now this one is having transmission issues again. Dont know if I can handle another $4000 bill because Ford created and sold a defective product and depite several repairs never fixed it as they kept using the same faulty parts. Was told by dealership that they just replace the same parts over and over at Ford's direction until the warrenty expires as Ford was not going to come up with a permanent fix as they were converting to SUV and Truck only. Maybe the NHTSA
Source: NHTSA WEB SITE -
2017 FORD FOCUS- Jamaica, NY
The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the low engine oil pressure warning light illuminated, and the contact stopped driving the vehicle. The vehicle was taken to the dealer, where the engine oil pump, the engine, and the coolant gasket housing were replaced under NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the vehicle started overheating. The vehicle was taken back to the dealer several times, and the contact was eventually informed that diagnostic trouble codes indicating an overheating failure were retrieved when the vehicle was initially taken to the dealer. The contact stated that the dealer stated that the overheating failure was not related to the recall repair. No further assistance was provided. The manufacturer was notified of the failure and a case was filed; the contact was advised to take the vehicle to another dealer for a second assessment, and the manufacturer would follow up with the initial dealer based on the assessment. The failure mileage was approximately 178,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 FORD FOCUS- American Fork, UT
The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended and stalled. No warning light was illuminated. The vehicle was turned off and restarted. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact was informed that the VIN was not included in a recall. Additionally, the dealer informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) in 2019. The manufacturer was made aware of the failure, and a case was filed, but the manufacturer confirmed the dealer's information. The failure mileage was approximately 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 FORD FOCUS- Manahawkin , NJ
While driving approximately 53 mph on a main road, my 2017 Ford Focus suddenly displayed the message “Engine Fault Service Now.” The vehicle immediately entered limp mode, downshifted into 2nd gear, and would not accelerate above approximately 31 mph. During the event, the engine shook noticeably and made abnormal noises. No check engine light appeared during this initial incident. This problem occurred multiple times over several days, most often when the fuel tank was below approximately half full. Each time, I was able to temporarily restore normal operation by shutting the vehicle off, waiting about one minute, and restarting it. After restarting, the vehicle would drive completely normally until the problem occurred again. A few days later, while sitting in my vehicle during a work break, I started the engine and it immediately entered limp mode without being driven. A check engine light then illuminated, and the engine stalled shortly afterward. The diagnostic trouble codes retrieved were: * P1674 (Stored, Pending, Permanent, and Enhanced) * U0100 (Enhanced ABS Code) A mechanic familiar with Ford vehicles suggested the symptoms could be related to the EVAP canister purge valve issue that has been investigated on similar Ford Focus models. He recommended keeping the fuel tank above half full as a test. Since keeping the fuel tank full, the limp mode condition has not reoccurred. I took the vehicle to a Ford dealership to have the purge valve issue evaluated. The dealership declined to perform any purge valve-related repairs because they believed the problem was transmission-related and stated the engine issue would need to be repaired first. I am submitting this report because the vehicle unexpectedly loses power while driving, creating a significant safety hazard when traveling at normal traffic speeds.
Source: NHTSA WEB SITE -
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2017 FORD FOCUS- Winter Haven, FL
The contact owns a 2017 Ford Focus. The contact stated that occasionally while driving at various speeds, the vehicle suddenly lost automotive power and hesitated while the accelerator pedal was depressed. An unknown warning light was illuminated. In addition, the contact used an OBD-2 scanner and retrieved DTC: P00C6. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because the VIN was not under recall. Upon further investigation, the contact associated the failure with NHTSA Campaign Numbers: 19V515000 (Fuel System, Gasoline) and 18V735000 (Fuel System, Gasoline); however, the VIN was not included in the recalls. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 FORD FOCUS- FRIES, VA
The vehicle experienced a sudden and total loss of transmission engagement and motive power while driving at highway speeds due to a Transmission Control Module (TCM) failure. The vehicle unexpectedly dropped out of gear into a 'no-power' state, creating an immediate traffic hazard and nearly causing a rear-end collision. The vehicle is hardly functioning at any speed, drops all power then jerks into a higher gear. The vehicle is cutting off in traffic and cannot be started unless a transmission reset is done. The vehicle has lost all reverse causing hazards if reverse is needed. The nearest auto parts diagnosed a failed TCM and clutch but dealership and Ford refuses to replace it because Ford excluded 2017 models from "Customer Satisfaction Program 14M02", despite using the identical defective transmission hardware as the recalled 2012-2016 models.
Source: NHTSA WEB SITE -
2017 FORD FOCUS- Greenfield, WI
The symptoms are shuddering (driving and turning corners), delayed acceleration and bouncing from a stop. This has been recalled and the clutch will never stop performing this way. This is the 3rd time I have had an issue. Researching this online, I have found that it is a federal law that it must be fixed free of charge. Dealership has refused to work with me. WHAT DO I DO NOW?
Source: NHTSA WEB SITE -
2017 FORD FOCUS- Frederick, MD
The block heater on this car is leaking. The recall 26V011 does not apply to this VIN, even though it falls under the year, make, model category. How can I get my vehicle to have the recall done when it shows that it is not affected, even though it is clearly leaking.
Source: NHTSA WEB SITE -
2017 FORD FOCUS- Ypsilanti, MI
engine failure - coolant entering engine cylinder #2, Internal engine failure. Car was stalled loss of power on highway and almost killed. Towed to nearest mechanic shop. Need to disassemble and confirm failure point. Ford law suits for coolant internal engine damage and failure. This is a known defect with Ford Ecoboost engines. Including coolant/antifreeze entering the engine. Also, the coolant intrusion into cylinders. Requesting good will assistance as unable to use car for over 2 months. Ford headquarters is acting like they know nothing about this.
Source: NHTSA WEB SITE