2017 FORD FOCUS Complaints

Recalled for fuel system issue. Issue was fixed at dealership. The issue still persists even after problem was “fixed” at ford dealership. Gas is not getting to the engine.

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 65-70 MPH, the power steering warning light illuminated. The contact pulled over and the vehicle lost power steering functionality. The contact turned off and restarted the vehicle, and the power steering functionality returned. The contact drove the vehicle to an independent mechanic who was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 89,000.

The contact owns a 2017 Ford Focus. The contact stated that while driving the vehicle off the lot, the engine fault and the service engine warning light illuminated on the instrument panel. Additionally, after refueling, the vehicle would inadvertently stall. The vehicle was taken to the local dealer and diagnosed; however, the mechanic was unable to determine the cause of the failure. The contact stated that an unknown software update was performed. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The approximate failure mileage was 55,000.

The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the vehicle would not accelerate properly and a loud rattling sound was present coming from the engine. Upon inspection, it was determined that the antifreeze was very low but no leak was present. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified but no assistance was offered. The failure mileage was 80,000.

The transmission in my 2017 Ford Focus is slipping, shuttering, and jerking. It also will hesitate when accelerating. It has been to the Ford Maintenance Department at least 4 times to have the transmission “fixed”. It will fail with 1000-10000 miles after it supposedly gets fixed. We have also been turned away from Ford, saying that nothing is wrong or it’s within fords criteria. This is not normal for a car!

I recently purchased my 2017 Ford Focus from Carmax in August of 2021. At the time it had 52,675 miles on it. I now have 64,000 miles on the vehicle. I began to notice a few weeks after purchase of the vehicle that upon acceleration from a stop sign or red light, the vehicle would shake or shudder slightly but then cease . This only happened upon acceleration and not while idling. However , it was so slight that it didn't seem to be an issue. In the past month , I have noticed now that the shaking and shuddering is getting extremely heavy upon acceleration and it is starting to scare me. I contacted Ford and they told me that there was not a specific recall on my VIN in particular but that they WERE INDEED aware of serious control module issues and clutch issues for the Ford Focus . I also read that Ford had to extend warranties to many of the Ford Focuses from models all the way up to 2016 . Well, my model happens to be a 2017 but is still having the exact SAME issues . Serious shaking, shuddering, and wanting to shut off upon acceleration. This can be very dangerous and I am nervous now to drive my vehicle. I called many shops around the area and was told that the "Ford Focus transmission shudder issue" is very well known but that Ford may not want to help me out. (Which is what im experiencing now) Again, this vehicle shakes and shudders violently upon acceleration and I would like some help please. Thank you kindly.

Was advised during service at the Ford dealership that I purchased the vehicle new from, that lug nuts were compromised and needed to be replaced. Was told the lug nuts had expanded and softened and were compromised. This is a safety issue. Wheel could come off of axel at anytime.

The contact owns a 2017 Ford Focus. The contact stated that after refueling the vehicle, the RPM gauge was fluctuating while starting the vehicle. The vehicle was taken to the dealer where it was diagnosed with a canister purge valve failure. The dealer informed the contact that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 94,000.

The contact owned a 2017 Ford Focus. The contact stated while driving 30-35 MPH an incoming vehicle ran a stop sign and crashed into the front of the vehicle. The front end of the vehicle was severely damaged due to the impact. The air bags did not deploy. The contact mentioned that her son was in the vehicle at the time of the failure. There were no injuries reported. A police report was filed. The vehicle was towed to an independent mechanic where it was declared a total loss. The other vehicle involved was able to be driven from the scene. A dealer as not contacted. The manufacturer was informed of the failure. The failure mileage was 50,000.

The contact owns a 2017 Ford Focus. The contact stated that while driving at approximately 55 MPH, the vehicle was shuddering while decelerating. In addition, the accelerator pedal was depressed however, the vehicle failed to respond. The contact stated that the accelerator pedal was depressed several times before the vehicle started to operate as needed. The vehicle was taken to an independent mechanic where it was diagnosed that the transaxle dash clutch and fly wheel needed to be replace. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 31,000.