2017 FORD FOCUS Complaints

The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the vehicle would independently downshift. The contact also stated that the vehicle would jerk and hesitate upon the depression of the accelerator pedal with the "transmission fault service now," warning message displayed on the instrument panel. The contact also stated that on two occasions, the vehicle had stalled while traveling at highway speeds. The first time, the contact had the vehicle towed to the dealer; the second failure, the contact was able to slowly drive the vehicle to the dealer. The dealer replaced the transmission fork on the first visit and updated the PCM software on the second; however, the failure persisted. The manufacturer had been notified of the failure but offered no assistance. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired. The failure mileage was unknown.

My clutch causes the car to stutter when accelerating. My focus has already had a clutch replacement under warranty. I am now at 76k miles and my car has started stuttering again.

Traveling 30-35 mph, car jerked 5-6 times. Approximately 1/8 mile further got in to the middle turn lane and started to turn when car stalled in the middle of the road. Was able to coast into driveway and then I was able to restart car. Check engine light came on and has stayed on. Auto on/off switch was engaged but did not turn off vehicle at stop sign, where I waited to pull out, directly preceding stalling incident. Mechanic pulled the code p1450 for 'unable to bleed up fuel tank vacuum' and also a purge valve issue. I believe both of these issues have been recall items on the Focus but for a 2.0 liter not the 1.0 liter that my vehicle is. I find this issue extremely dangerous & unacceptable that it is not a recall on my car too. I will fix asap as I am scared to drive it now especially on the freeway.

My car has been giving me problems from the start. i had to get a new fuel pump and a new clutch at 75,000 miles because my fuel pump was bad and my clutch fractured (Which some 2017 ford focus' have been recalled for this issue, but supposedly mine doesn't have any recalls). I have always done routine maintenance on this car. Now at 91,000 miles my engine has blown up. I was driving and my oil light started to blink and within seconds my car had totally lost its power. This is very unsafe to happen while driving, especially uphill.

The contact's mother owns a 2017 Ford Fusion. The contact stated that the vehicle would hesitate upon the depression of the accelerator pedal without warning. The contact's mother initially took the vehicle to the dealer where they informed her that the clutch within the transmission needed to be replaced. Her mother then took the vehicle to Kurtis Chevrolet, Inc. (5369 Hwy 70 W, Morehead City, NC 28557) where the vehicle was purchased and was provided the same information as the other dealer. Her mother was then given an estimate for the cost of a new transmission. The manufacturer was notified of the failure and referred her to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.

My mother, [XXX], purchased this car in 2017 with only 2 miles on it. Shortly after purchasing it, the steering went out. She had it repaired. Then the clutch on the transmission went out. She had to fight with dealership and Ford to get it replaced. Since this, we have had to have six clutches put in. We have also had to have another steering column put in and two purge valves. The car is now back in the shop having the seventh clutch put in. We have contacted Ford several times asking them to do a buyback and they refuse. My mom is a retired 72 year disabled vet and has to have reliable transportation due to her health. Please assist her in getting this issue resolved. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

After a full stop at a high way exit, I turned left into a local road at about 10mph. Suddenly, my vehicle showed a message "Stop safely now", at this same time I found my vehicle completely lost its power. It did not even have the power for me pull over. I had to stop and block the traffic. I tried several times to restart the vehicle by turning off the power and then turning on again, but without success. I waited for another 5 minutes and tried again, suddenly, the engine light was on again and the vehicle gained its power. I resumed my trip. I searched internet, and found that "About 2,600 Focus Electrics built between Sept. 15th, 2011 to Aug. 8th, 2013 at Ford's Michigan Assembly Plant in Wayne have finally been recalled due to the 'Stop Safely Now' problem." My model is Focus Electrics 2017.

I was recently in an accident where at a speed of approximately 50 mph I rear ended someone who was stopped on the highway. At this time my airbags did not deploy, which I believe to be a manufacturing failure. I hit my head on the steering wheel and since the accident have been experiencing major neck and back pain, for which I am seeing a chiropractor. I believe that I should be granted compensation for the physical, emotional, and financial burdens that this total loss accident has put me under.

The contact owns a 2017 Ford Focus. The contact stated that while driving uphill, the RPM increased, and the vehicle independently accelerated. Additionally, while driving the vehicle stalled. The vehicle failed to accelerate above 5 MPH. The check engine warning light illuminated. The contact changed the fuel however, the failure recurred. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified. The contact informed the insurance company about the failure she experienced. The contact stated that the failure was like NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The failure mileage was 45,475.

Car engine light on and vehicle stalling while driving. After fueling car will not stay on, have to be pumping gas pedal and after a few minutes car becomes drivable. Had car engine light check and they indicated a purge valve issue. They informed ne about the ford recall has on certain ford focus. Will be taking vehicle to get service at dealership.