2017 FORD FOCUS Complaints

View complaints related to 2017 FORD FOCUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 870 complaints submitted for the 2017 FORD FOCUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 FORD FOCUS
    - ST CHARLES, MO

    MY FORD FOCUS HATCHBACK IS A AUTOMATIC AND CAN SHIFT INTO SUPER AUTO/MANUAL ARE AVAILABLE. MY VEHICLE STAGGERS, SHUTTERS, AND SHAKES ONCE IN DRIVE MODE. MY VEHICLE ALSO ROLLS BACKWARDS WHEN ON A INCLINE IF I DO NOT PRESS THE BREAK PEDAL, AND IF I DO NOT ACCELERATE AT ALL OR TOUCH THE BREAKS IT WILL LOSE MOMENTUM AND BEGIN TO ROLL BACKWARDS IF THE FRONT OF THE VEHICAL IS INCLINED. THIS ISSUE IS NOT SOLELY THE MANUAL MODELS MY 2017 FORD FOCUS FWD AUTOMATIC SHUTTERS WHILE ACCELERATING FROM A COMPLETE STOP. I CHECKED TRANSMISSION FLUID ALL LEVELS WERE GOOD THERE. MY ELECTRONIC 'ANTICIPATION' SCORE IN MY CARS ECO FAQS DASHBOARD IS 5/5. 5/5 IS THE BEST YOUR SCORE CAN BE. THIS IS A SERIOUS ISSUE FOR NOT JUST 2014-2016 BUT 2017 AUTOMATICS AND MANUALS BOTH! IF YOU CAN'T ACCELERATE YOUR VEHICLE WITHOUT TRANSMISSION STAGGERING, SHUTTERING, SHAKING AND RELATED ISSUES WITH DRIVING NEW TO PREOWNED 60K-100K AND UNDER VEHICLES THIS IS VERY CONCERNING. MY VEHICLE IS UNDER 52K MILES I GOT IT AROUND 49K. IT WAS BRAND NEW ONE OWNER BEFORE ME AND THE CAR FACS REPORT WAS DETAILED ON ITS SERVICE HISTORY AND VERY WELL MAINTAINED. IF MY VEHIC IS AUTOMATIC WITH ECO AND TECHNOLOGY AS WELL AS UP TO DATE SYNC UPDATES THENT ELECTRONICALLY MY VEHICLE IS COMPUTING INCORRECTLY AND THIS FLEX FUEL IS CAUSING SOME COMPUTER ISSUE WITH MY TRANSMISSION. IF MY UP TO DATE VEHICLE TECHNOLOGY IS CAUSING ISSUES THEN I CAN'T TRUST MY VEHICLE TO KNOW HOW TO KEEP ME SAFE. IF I NEED TO ACCELERATE BUT HAVE TO PRESS THE BREAKS OR LET OFF THE GAS UNTIL THE SHUTTERING/STAGGERING/SHAKING COMPLETELY GOES AWAY THEN HOW AM I SUPPOSED TO ACCELERATE TO AVOID SOMETHING, TO MERGE AND GET UP TO ONCOMING TRAFFIC SPEED? MY ANTICIPATION IS 5 OUT OF 5 FOR MY ACCELERATION RATINGS TO BE THE BEST POSSIBLE. MY VEHICLE IS UNSAFE FOR AVOIDING SAFETY HAZARDS AND DRIVING FROM A COMPLETE STOP INTO 1ST, AND 2ND GEAR. THE STEERING IS GREAT.

    Source: NHTSA WEB SITE
  • 2017 FORD FOCUS
    - BALTMORE, MD

    2017 FORD FOCUS S, SHUDDERS/SHAKES WHEN ACCELERATING FROM A FULL STOP. THE CAR ACTS AS IF THE TRANSMISSION IS SLIPPING. THE CAR IS PARKED AND I REFUSE TO MOVE IT UNTIL THIS ISSUE IS ADDRESSED. FORD NEEDS TO FIX THIS ISSUE OR ISSUE EVERYONE WHO OWNS THIS VEHICLE A FULL REFUND OR A DIFFERENT MODEL! THIS IS NOT SAFE AND CAN CAUSE SERIOUS INJURIES TO ANYONE DRIVING IT, ESPECIALLY ON A HIGHWAY OR BELTWAY AT A GREAT AMOUNT OF SPEED AND THE CAR REFUSES TO ACCELERATE WITHOUT SHUDDERING OR SHAKING.

    Source: NHTSA WEB SITE
  • 2017 FORD FOCUS
    - COLUMBUS, OH

    TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED WHILE HER DAUGHTER WAS DRIVING APPROXIMATELY 60 MPH, THE HOOD RELEASED AND CRACKED THE FRONT WINDSHIELD. THE DRIVER SUSTAINED INJURIES TO THE FACE AND NECK HOWEVER NO MEDICAL ATTENTION WAS PROVIDED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. *DT*JB*DT*JB*DT*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 FORD FOCUS
    - GERMANTOWN, OH

    THERE IS CURRENTLY A RECALL ON 2017 FORD FOCUS VEHICLES FOR AN ISSUE WITH THE CANISTER PURGE VALVE, WHICH CAUSES STALLING WHILE DRIVING AND SIGNIFICANT SAFETY CONCERNS. MY 2017 FORD FOCUS HAS THIS EXACT ISSUE. HOWEVER, WHEN I ATTEMPTED TO SCHEDULE A RECALL SERVICE REPAIR AT MY LOCAL DEALERSHIP, THEY STATED IT WOULD NOT BE COVERED DESPITE THE RECALL AND THAT I WOULD HAVE TO PAY OUT OF POCKET. SO FAR, I HAVE BEEN VERY LUCKY THAT MINE HAS ONLY STALLED WHILE ATTEMPTING TO START IT AND WHILE DRIVING ON CITY ROADS NEAR MY HOME, RATHER THAN WHILE I WAS ON THE HIGHWAY. I WAS ABLE TO DETERMINE THE PROBLEM BEFORE I ENDED UP IN A VERY DANGEROUS POSITION. I HAD BEEN HAVING INTERMITTENT ISSUES FOR SEVERAL WEEKS BEFORE I WAS ABLE TO FIGURE OUT WHAT THE ISSUE WAS. HOWEVER, BECAUSE THEY REFUSE TO REPAIR IT, MY VEHICLE IS STILL UNSAFE UNTIL I CAN GET IT REPAIRED MYSELF.

    Source: NHTSA WEB SITE
  • 2017 FORD FOCUS
    - ACWORTH, GA

    THIS IS GETTING RIDICULOUS. MY FORD FOCUS NOT ONLY HAS WHEEL ISSUES EVERY OTHER DAY AFTER REPLACING THE TIRES SEVERAL TIMES, BUT THE STUTTERING PROBLEM I'VE REPORTED SEVERAL TIMES IS STILL A PROBLEM AND IS GETTING EVEN WORSE. NO ONE IS HELPING ME WITH THIS ISSUE. WHEN MY VEHICLE IS AT A STOP AND I PRESS THE GAS IS SHAKES AND STUTTERS. I WAS TOLD BY SEVERAL SHOPS THAT FORD HAS HAD LAWSUITS AND SEVERAL RECALLS OVER PEOPLE WHO HAD THE SAME EXACT ISSUE AND THEY REFUSED TO WORK ON THE CAR BECAUSE OF THIS ISSUE. THEY SAID THERE IS NO PART IS EXISTENCE THAT WILL FIX IT BECAUSE THEY CREATED IT THAT WAY. THIS IS BULL AND NEEDS TO BE LOOKED AT.

    Source: NHTSA WEB SITE
  • 2017 FORD FOCUS
    - LEICESTER, NC

    2017 FORD FOCUS - TRANSMISSION SHUTTERS AND HESITATES IN LOW GEARS UPON ACCELERATION. STARTED AT LESS THAN 20K MILES.

    Source: NHTSA WEB SITE
  • 2017 FORD FOCUS
    - SAN ANTONIO, TX

    ENGINE TIMING CHAIN COVER IS SEEPING OIL AFTER APPROXIMATELY 130,600 MILES. VEHICLE HAS BEEN MAINTAINED PER THE FORD MAINTENANCE MANUAL AND HAS NEVER MISSED A SCHEDULED MAINTENANCE EVENT.

    Source: NHTSA WEB SITE
  • 2017 FORD FOCUS
    - MIAMI, FL

    THE TRANSMISSION SHUDDERS WHEN ACCELERATING FROM FULLY STOPPED, SUCH AS WHEN DEPARTING FROM A STOP LIGHT OR STOP SIGN. IT ALSO SHUDDERS WHEN ACCELERATING FROM LOW SPEED, SUCH AS COMING OUT OF A PARKING LOT AND ACCELERATING AFTER SLOWLY TURNING ONTO A STREET. THE ENTIRE CAR SHAKES AS IT TRIES TO PICK UP SPEED. THIS HAPPENS WHETHER THE ENGINE IS COLD OR WARM. I HAVE READ DOZENS UPON DOZENS OF IDENTICAL ACCOUNTS FROM OTHER 2017 FORD FOCUS OWNERS. SOMETHING IS INHERENTLY WRONG WITH THE POWERTRAIN SYSTEM THROUGHOUT THE FLEET AND THE MANUFACTURER SHOULD FIX THE PROBLEM.

    Source: NHTSA WEB SITE
  • 2017 FORD FOCUS
    - LANSING, MI

    I PURCHASED MY FORD FOCUS MAY 2017 AS A BRAND NEW VEHICLE WITH ONLY 12 MILES ON IT. IN TWO YEARS, I BEGAN TO FEEL A SHUDDER WHENEVER I STARTED TO DRIVE FROM A STOP. THE SHUDDER WAS ON AND OFF FOR A MONTH AND INCREASINGLY GOT WORSE. I TOOK MY VEHICLE INTO FORD, JULY 2019. THEY STATED THAT MY CLUTCH WENT BAD AND I NEEDED TO HAVE IT REPAIRED. IT WAS COVERED UNDER WARRANTY. SINCE THIS IS A BRAND NEW VEHICLE I WAS SURPRISED IT WAS ALREADY HAVING SUCH A MAJOR ISSUE. THE SERVICE DEPARTMENT STAFF NOTIFIED ME THAT THIS PROBLEM IS COMMON WITH FORD FOCUS'S. A YEAR IN A HALF LATER, I BEGAN TO HAVE THE SAME ISSUES AND SYMPTOMS AGAIN. I CALLED FORD TO NOTIFY THEM IN DECEMBER 2020, HE STATED IT MAY BE THE SAME PROBLEM BUT THEY HAVE TO TAKE A LOOK AT IT. I MADE AN APPOINTMENT AND GOT MY VEHICLE REPAIRED FOR THE SAME CLUTCH ISSUE THAT WAS REPLACED ORIGINALLY. THIS WAS COVERED UNDER WARRANTY. I WAS INFORMED THAT ONCE MY WARRANTY EXPIRED THEY WILL NO LONGER COVER THE COST FOR MY REPAIRS ON THE CLUTCH IF IT WENT BAD AGAIN. THIS WOULD RESULT IN ME PAYING $2,300 EACH TIME IT NEEDED A REPAIR. GIVEN THE TWO CLUTCH REPLACEMENTS WITHIN 3.5 YEARS OF HAVING THIS BRAND NEW CAR, I WAS UPSET SINCE THIS SEEMED TO BE AN ISSUE THAT SHOULDN'T BE OCCURRING. I LOOKED UP RECALLS ON 2017 FORD FOCUS'S AND FOUND THE RECALL NUMBER 18V845000 & 18V169000 (18S07). THESE TWO RECALLS SPECIFICALLY MENTION THE TYPE OF ISSUE I'VE HAD TWICE WITH THIS NEW VEHICLE WITHIN 1.5 YEARS OF EACH OTHER. ITS STATES THE SNOWBALL EFFECT OF DAMAGE TO THE VEHICLE WITH THE CLUTCH FRACTURS. I CALLED 800 NUMBER TO FORD REGARDING THIS MATTER AND THEY ARE UNABLE TO ASSIST ME UNTIL THIS PROBLEM HAPPENS THREE TIMES. I AM APPALLED SINCE A NEW VEHICLE SHOULDN'T HAVE TO HAVE THE SAME PROBLEM THREE TIMES FOR ASSISTANCE. THIS IS A SERIOUS LIFE-THREATENING MANUFACTURES DEFECT, I SHOULD NOT HAVE TO KEEP PAYING, EVEN AFTER WARRANTY.

    Source: NHTSA WEB SITE
  • 2017 FORD FOCUS
    - HAYWARD, CA

    CAR SHUT OFF IN THE FREEWAY, SHUTTERS AND SHAKES WHEN TURNED ON AND RPM GOES UP TO 4,000 TO ACCELERATE. I CALLED MULTIPLE PLACES AND TALKED TO MULTIPLE FORD REPRESENTATIVES THAT WONT HELP ME AND OBVIOUSLY MY CAR IS A DANGER TO THE ROAD AND MYSELF. THEYRE MAKING ME PAY OUT OF POCKET FOR A FORD PROBLEM.

    Source: NHTSA WEB SITE