2017 FORD FOCUS Complaints
View complaints related to 2017 FORD FOCUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 870 complaints submitted for the 2017 FORD FOCUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 FORD FOCUS- EDGEWATER, FL
TWO THINGS HAPPENS AFTER I WOULD PUSH ON THE BREAK THE CAR WOULD ACCELERATE UNTIL I PUSHED ON THE BREAK AGAIN AND IT SHUTTERS AND ACT AS IF IT WILL STALL OUT WHEN I FIRST START TO DRIVE WHEN I FIRST ACCELERATE FROM ANY STOPPED SITUATION
Source: NHTSA WEB SITE -
2017 FORD FOCUS- CANTON, PA
WHILE DRIVING MY 2017 FORD FOCUS SE, I RECEIVED A MESSAGE ON THE DISPLAY INDICATING STEERING FAILURE. THE MOMENT THE MESSAGE DISPLAYED, I LOST STEERING IMMEDIATELY AND THE CAR PULLED DRAMATICALLY TOWARDS THE RIGHT EDGE OF THE ROAD. UP TILL THIS POINT, THERE WAS NO INDICATION OF A STEERING ISSUE. THANKFULLY, I WAS DRIVING EARLIER IN THE MORNING ON A RURAL ROADWAY WITH A VERY LITTLE TRAFFIC AND ON A STRAIGHT SECTION OF THE ROAD. IT SEEMS AS THOUGH THE SYSTEM AFFECTED IS THE EPAS. AFTER CONTACTING MY LOCAL DEALERSHIP FOR REPAIR IT WAS MENTIONED THAT THEY HAD JUST REPLACED THE SAME SYSTEM IN A SIMILAR VEHICLE. I ALSO SPOKE WITH MY LOCAL GARAGE WHO CONTACTED A DIFFERENT DEALER THAT ALSO INDICATED THEY HAVE REPLACED THIS PART ON NUMEROUS VEHICLES (NO SPECIFIC NUMBER WAS GIVEN).
Source: NHTSA WEB SITE -
2017 FORD FOCUS- BELCHERTOWN, MA
SHORTLY AFTER PURCHASING THIS VEHICLE I NOTICED THE CLUTCH SLIPPING WHILE DRIVING. THIS INCLUDES SLIPPING INTO NEUTRAL AT HIGHWAY SPEEDS, AS WELL AS SLIPPING WHILE TRYING TO ACCELERATE, LEAVING ME WITH NO POWER. THE SHIFTS, ESPECIALLY 1ST TO SECOND ARE VERY VIOLENT AND ROUGH. WHILE SHIFTING THE WHOLE CAR SHAKES AGGRESSIVELY WHILE ALSO BEING PAIRED WITH A SHUDDERING AND GRINDING NOISE. FORD WAS NOTIFIED OF THIS PROBLEM AT 49,195 MILES ON NOVEMBER 19TH 2019. FORD TEST DROVE THE VEHICLE AND SAID THAT THEY COULD NOT RECREATE MY COMPLAINT. I WAS ALSO TOLD THAT "THIS IS HOW THIS CAR DRIVES". I BELIEVE I WAS TOLD THIS AS A DETERRENT FROM MAKING FUTURE COMPLAINTS. TWO THOUSAND MILES LATER I WENT BACK TO FORD AFTER MY CAR WAS NOT DRIVING IN REVERSE. FORD CHOSE TO RELEARN THE CLUTCH HOWEVER THIS WAS A PROBLEM WITH THE TRANSMISSION ITSELF AS WELL AS THE CLUTCH, NO FURTHER REPAIRS WERE MADE. I WAS THEN TOLD AGAIN THAT THERE WAS NO PROBLEM WITH THE VEHICLE. WE ALSO MADE 2 REPORTS TO FORD CUSTOMER SERVICE NOTIFYING FORD OF THIS PROBLEM AS I WAS STILL UNDER MY WARRANTY. NOW 9 THOUSAND MILES OUT OF WARRANTY (69,000) FORD IS TELLING ME THERE IS A PROBLEM WITH MY TRANSMISSION AND THAT THE VEHICLE IS UNSAFE TO DRIVE. THEY ARE REQUIRING A DIAGNOSTIC FEE OF 1200 DOLLARS TO INVESTIGATE THE PROBLEM AND SEE WHAT NEEDS REPAIRS AT MY EXPENSE. I BELIEVE FORD IS ONLY ACKNOWLEDGING THE PROBLEM WITH THIS UNSAFE VEHICLE NOW THAT I AM OUT OF WARRANTY.
Source: NHTSA WEB SITE -
2017 FORD FOCUS- SORRENTO, LA
I BOUGHT MY 2017 FORD FOCUS SE WITH 8 MILES ON IT WHEN IT GOT ABOUT 5,000 MILES ON IT MY TRANSMISSION BEGAN TO SHUTTER. BROUGHT IT TO 3 DIFFERENT FORD DEALERSHIPS TO BE TOLD NOTHING WRONG WITH IT. ABOUT 20,000 MILES I NOTICE THE SHUTTER BECOMING WORST AND WORST TO BE TOLD ONCE AGAIN NOTHING WRONG WITH IT. NOW MY CAR IS AT 50,000 AND ANYTIME IT'S UNDER THE HALF WAY MARK WITH GAS THE SHUTTER BECOME MORE INTENSE. STILL FORD WANTS TO TELL ME THERE IS NO PROBLEMS
Source: NHTSA WEB SITE -
2017 FORD FOCUS- FAIRFIELD, CA
WENT TO JUMPSTART DAUGHTER'S CAR, JUMP STARTED CAR AND IT WOULD NOT GO IN REVERSE. HAD IT TOWED TO A LOCAL FORD DEALERSHIP AND WAS TOLD I NEEDED A NEW TRANSMISSION. THERE WERE NO CHECK ENGINE LIGHTS OR TRANSMISSION PROBLEMS BEFORE CAR WAS JUMP STARTED. SCANN ED CAR AND FOUND TRANSMISSION CODE P2837. DEALERSHIP SAYS THE TRANSMISSION IS NOT COVERED UNDER WARRANTY. THE CAR ONLY HAS 69,000 MI ON IT AND IT'S 3 YEARS OLD. GETTING A HOLD OF A LEMON LAWYER IN REGARDS TO GETTING SOME COMPENSATION FOR THESE FAULTY TRANSMISSION.
Source: NHTSA WEB SITE -
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2017 FORD FOCUS- SIDNEY, NE
TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO KORF MOTORS FORD (520 E CHESTNUT ST, STERLING, CO 80751, (970) 522-1500) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE PCV NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE, HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FUEL TANK SHOWED NO MAJOR DEFECTS AND THAT THE DEALER WAS NOT OBLIGATED TO CHANGE THE FUEL TANK AND THE FUEL DELIVERY MODULE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.*DT CONSUMER STATED NO PARTS WERE REPLACED AND FORD WOULD NOT HONOR THE RECALL.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 FORD FOCUS- KILLEEN, TX
THE CAR WAS SERVICED FULLY, IT PERFORMS PERFECT AS IT SHOULD WHENEVER THE ENGINE IS COLD HOWEVER ONCE IT HEATS UP THE VEHICLE WILL SHUDDER IN 1ST AND 2ND GEAR FROM A DEAD STOP, I HAVE BROUGHT TO THE ATTENTION OF THE FORD DEALERSHIP, HOWEVER THEY SAID IT'S A NEW AND IMPROVED TRANSMISSION HOWEVER I HAVE DONE MY RESEARCH AND THE TRANSMISSION EQUIPPED TO MY CAR IS THE SAME TRANSMISSION USED IN PREVIOUS MODELS OF THE FORD FOCUS WITH THE SAME FAULTS AND ISSUES AS THE PREVIOUS MODELS THAT WERE RECALLED AND HAD A LAWSUIT FILED AGAINST FORD FOR SELLING FAULTY VEHICLES.
Source: NHTSA WEB SITE -
2017 FORD FOCUS- BATON ROUGE, LA
THE CAR IS HAVING TROUBLE SWITCHING GEARS. THE CAR ACTS AS IF IT DID NOT WANT TO ACCELERATE. THEN COMING TO A STOP THE CAR SEEMS TO WANT TO STILL GO AND STOPS VERY HARD WHEN IT WANTS TO. THIS IS THE SECOND TIME IT AS DONE THIS WITHIN MONTHS. I HAVE READ COMPLAINTS AND THERE ARE MANY MORE SAYING THE SAME THING.
Source: NHTSA WEB SITE -
2017 FORD FOCUS- LEESBURG, VA
POWER STEERING ASSIST, IN-OP. VEHICLE HAS 60K MILES. SERIOUS INJURIES MAY OCCUR, IF VEHICLE WAS TO LOOSE ASSIST WHILE DRIVING. LUCKILY ASSIST GAVE UP IN THE PARKING LOT. THIS IS A DESIGN FLAW, THEIR ARE THOUSANDS OF PEOPLE WITH THE SAME PROBLEM. NHTSA SHOULD FORCE FORD TO REMEDY THIS ISSUES.
Source: NHTSA WEB SITE -
2017 FORD FOCUS- ACWORTH, GA
I'VE FILLED OUT A COMPLAINT BUT NEEDED TO UPDATE IT. NOT SURE HOW TO DO IT SO I JUST FILLED OUT ANOTHER. I WAS TOLD THAT I HAVE A BAD TRANSMISSION BECAUSE I'VE BEEN DEALING WITH STUTTERING FROM MY CAR FOR A WHILE. I JUST GOT A LETTER IN THE MAIL THAT IN 2019 THEY REALIZED THEY INSTALLED IMPROPER THINGS INTO THE CAR OR SOMETHING. THIS IS RIDICULOUS HONESTLY. I PUT SO MUCH MONEY INTO THIS CAR BRO AND NOW WHAT. I HAVE TO GET RID OF IT?
Source: NHTSA WEB SITE