2014 FORD FOCUS ELECTRIC Complaints

THE VEHICLE HAS REPORTED "STOP SAFELY NOW" AND DOESN'T START. LUCKILY THE CAR IS PARKED IN THE GARAGE. THIS IS THE SECOND TIME OF HAPPENING WITHOUT ANY FURTHER DIAGNOSTIC DETAILS OR WARNING. LAST TIME THIS HAPPENED IN THE MIDDLE OF THE ROAD WHILE DRIVING AND SHUT THE POWER TO THE WHEELS COMPLETELY.

TL* THE CONTACT OWNS A 2014 FORD FOCUS ELECTRIC. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 3,950. ...UPDATED 07/30/15 *BF UPDATED 09/08/15*LJ THE CONSUMER STATED THE DEALER ADVISED THE FAILURE WAS CAUSED BY AN ELECTRIC BATTERY FAILURE. UPDATED 11/9/2015 *JS UPDATED 10/26/2017*CN

SECOND TIME THIS HAS HAPPENED. BACK IN JANUARY THE CAR WOULD NOT START FROM A PARKING LOT. DEALERSHIP CHECKED IT OUT AND REPLACED THE HARNESS. THIS TIME WAS GOING DOWN THE FREEWAY AND THE CAR SHUT OFF AND THE PULL OVER NOW MESSAGE CAME ON. LUCKILY FOR ME THE PERSON BEHIND ME STAYED WITH US WHILE I PUSHED THE CAR OVER TO THE SIDE. THIS CAR HAS SOME ISSUES AND NEEDS TO BE ADDRESSED. ITS BACK AT THE DEALERSHIP TODAY TO FIND OUT WHAT IS WRONG. I AM GOING TO SEE IF THEY DEALERSHIP WILL TAKE IT BACK AND GET ME SOMETHING ELSE. I AM NOT COMFORTABLE WITH A CAR SHUTTING OFF WHILE ON THE FREEWAY. JUST NOT SAFE. *TR

WHILE DRIVING DOWN A MAJOR LOCAL ROAD, THE CAR COMPLETELY LOST DRIVING POWER (ACCESSORIES STILL WORKED) AND A WARNING LIGHT ON THE DASHBOARD CAME ON SAYING "STOP SAFELY NOW!". MY WIFE WAS BARELY ABLE TO PULL OVER AND WE WERE UNABLE TO GET THE CAR MOVING AGAIN, EVENTUALLY TOWING IT TO THE DEALERSHIP. WHEN WE PICKED THE CAR UP THEY STATED THAT A CONNECTION TO THE HIGH VOLTAGE BATTERY CAME LOOSE AND THEY'VE FIXED IT. YESTERDAY, WHEN ATTEMPTING TO START THE CAR, THE SAME WARNING MESSAGE CAME ON AND THE CAR WOULD NOT START. WE ONCE AGAIN HAVE HAD THE CAR TOWED TO THE DEALERSHIP. THE DEALER CALLED ME THIS MORNING SAYING THE CAR "WORKS FINE" WHICH MAKES ME MORE CONCERNED SINCE CLEARLY THIS ISSUE IS NOW TOTALLY UNPREDICTABLE. *TR

WHILE DRIVING MY 2014 FORD FUSION EV, THE STOP SAFELY NOW WARNING SOUNDED AND THE STOP SAFELY NOW WARNING ERROR DISPLAYED. THE CAR IMMEDIATELY LOST POWER AND STRANDED ME IN THE MIDDLE OF THE ROAD. THIS OCCURRED IN FRONT ON MY HOME. MY HUSBAND WAS ABLE TO RESTART IT. I DROVE THE CAR AND WITHIN SECONDS, ONCE AGAIN EXPERIENCED THE STOP SAFELY NOW WARNING AND IMMEDIATE POWER LOSS. THE CAR WAS TOWED TO THE FORD DEALER. *TR

THIS MODEL HAS A "STICKY" STEERING WHEEL THAT WILL NOT ALWAYS RETURN TO THE NEUTRAL POSITION WITH OUT DRIVER ASSISTANCE AND NEEDS TO BE CONSTANTLY ADJUSTED TO KEEP THE VEHICLE DRIVING IN A STRAIGHT LINE. YOU CAN ACTUALLY LET GO OF THE STEERING WHEEL WHILE GOING AROUND A GRADUAL CURVE IN THE ROAD AND THE CAR WILL FOLLOW THE CURVE THE WHOLE WAY WITHOUT BREAKING ITS ARCH. IT ALSO SUFFERS FROM DANGEROUS "TORQUE STEERING" WHICH CAUSES THE VEHICLE STEERING TO LOSE CONTROL WHEN YOU ACCELERATE AGGRESSIVELY. IN ADDITION, THE ELECTRIC STEERING REACTS POORLY WITH THE REGENERATIVE BREAKING. IF YOU NEED TO BREAK HARD, THE STEERING WILL SWERVE DANGEROUSLY AND INHIBIT DRIVER CONTROL. I'VE APPROACHED FORD ABOUT THIS AND TAKEN TO THE DEALER SEVERAL TIMES AND THEY SAY THAT'S JUST THE WAY THE CAR IS. I'VE TALKED TO OTHER OWNERS OF THIS TYPE OF CAR AND NOT ALL BUT A GOOD PORTION HAVE HAD SIMILAR PROBLEMS. ONE MAN EVEN SAID HE'S AFRAID TO DRIVE THE CAR 1. FOR SAFETY, BUT 2. BECAUSE IT LOOKS LIKE YOU'RE DRIVING DRUNK BECAUSE YOU HAVE TO CONSTANTLY ADJUST THE STEERING JUST TO KEEP THE CAR IN LINE - LOOKS LIKE YOU'RE SWERVING. LASTLY, THE MILEAGE THEY SAY YOU CAN GET FROM A CHARGE ISN'T ACCURATE AND THEIR APP DOESN'T WORK IN ALL LOCATIONS. NEITHER OF WHICH THEY DISCLOSED BEFORE I LEASED THIS CAR. PLEASE CHECK INTO THIS AS FORD DOESN'T CARE. I'M HAPPY TO ASSIST YOUR INVESTIGATION IN ANY WAY. THANKS! *TR

WAS TAKING OFF FROM WORK - BARELY GOT OUT OF THE PARKING LOT AND THE CAR CAME UP WITH THE WARNING LIGHT AND SAID TO PULL OVER. BARELY PULLED OVER THE CAR SHUT OFF. DEALER HASN'T REALLY HAD TO WORK ON THEIR ELECTRIC CARS, HAD TO CONTACT THEIR ENGINEERING DEPARTMENT. NOW THEY SAY THEY HAVE TO REPLACE THE ELECTRICAL HARNESS OF THE CAR. CAR ALSO DOESN'T GRIP THE ROAD WHEN AT A STOP AND TRYING TO DO A QUICK PULL OUT TO MERGE INTO TRAFFIC. *TR

WHILE DRIVING IN NORMAL TRAFFIC, THE VEHICLE SHOWED A "STOP SAFELY NOW" WARNING AND THEN LOST ALL POWER. HAD TO PUSH THE CAR OUT OF TRAFFIC BECAUSE OF LOSS OF POWER. POWER STEERING AND BRAKES ALSO STOPPED FUNCTIONING. VEHICLE HAD TO BE TOWED TO DEALERSHIP. *TR

I WAS DRIVING THE VEHICLE WHEN THE "STOP SAFELY NOW" (SSN) FLASHED ON THE DASH AND THE CAR STARTED BEEPING. I SLOWED DOWN AND WAS ABLE TO GET OFF THE ROAD. THE CAR THEN DIED AND WAS INOPERABLE. I GOT OUT TO LOOK AROUND THE CAR AND MAKE SURE THERE WERE NO FLAT TIRES - EVERYTHING SEEMED FINE. AFTER A FEW MINUTES - I WAS ABLE TO START THE CAR AND IT WORKED AS USUAL. THE CAR SEEMED FINE SO I KEPT DRIVING IT WITHOUT INCIDENT UNTIL JANUARY 6TH, 2015 WHEN I WAS DRIVING THE 3 KIDS HOME FROM SCHOOL - THE BATTERY HAD 75% ON IT AND THE SSN FLASHED ON MY DASHBOARD. I SLOWED DOWN COMING TO A LIGHT - AND THE CAR WENT COMPLETELY DEAD - I TRIED TO MOVE IT OUT OF THE LANE TO THE SIDE OF THE ROAD - BUT THERE WAS NO POWER TO DO THAT. WE WERE STOPPED IN THE LANE OF A BUSY 4 LANE ROAD. THERE WAS NO WAY AROUND OUR CAR WITHOUT CARS MERGING INTO THE OTHER LANE. IT WAS VERY DANGEROUS AND UNSAFE FOR OUR FAMILY. I CALLED AAA TO HAVE THE CAR TOWED. I TRIED EVERY FEW MINUTES TO START THE CAR - BUT IT WOULDN'T WORK. FINALLY AFTER 15 MINUTES - I STARTED THE CAR AND IT ACTED AS IF NOTHING WAS WRONG. I DROVE THE CAR TO THE DEALER AND THEY SAID THE CODE POA0A: 01-08-PCM SHOWED - THEY RESET IT AND SAID NO NEW CODE CAME UP WHEN THEY TEST DROVE IT. NOW A WEEK LATER - I AM DRIVING THE CAR ON 1/14/15 AND THE SSN COME ON AGAIN. I SLOW DOWN - THE CAR WON'T MOVE OR RESTART. I WAIT 10 MINUTES. THE CAR STARTED AND I DROVE IT BACK TO THE DEALER - THE SAME CODE APPEARED. THEY RESET IT - BUT NOW WANT TO KEEP THE CAR UNTIL THEY CAN GET IT TO STALL ON THEM. THERE IS VERY LITTLE TIME FROM WHEN THE SSN FLASHED AND BEEPS TO PULL OF THE ROAD AND GET OUT OF HARMS WAY. THE LAST 2 TIMES IT HAPPENED I WAS STUCK IN THE LANE OF TRAFFIC AND COULD NOT MOVE THE CAR. *TR

STOP SAFELY NOW ERROR MESSAGE DISPLAYED ALONG WITH MULTIPLE OTHER ERROR MESSAGES (TIRE FAULT, ENGINE COOLANT ERROR, REAR PARKING SENSOR ERROR, ETC). CAR IS BRAND NEW AND UNABLE TO DRIVE. *TR