2010 FORD FUSION Complaints

POWER STERRING SOME TIMES WHEN STARTING ,HAVE TO TURN OFF THEM RESTART TO MAKE IT WORK.WINDSHIELE WIPERS INTERMITTEN STOPSWORKING,BLIND SPOT LIGHT,CROSS TRAFFIC,REAR PARKING AID LIGHT COMES ON CANT TURN OFF ALL ON STARTING OFF.

WHEN TRYING TO STOP VEHICLE, THE BRAKE PEDAL LOWERS TO FLOOR AND IS SLOW TO STOP THE CAR. CAR CONTINUES TO TRAVEL WITH FOOT ON THE PEDAL. ALL DIAGNOSTIC TESTS ON BRAKES AND MASTER CYLINDER ARE STATING THAT BRAKES ARE WORKING AS THEY SHOULD WITH NO PROBLEMS TO FIX BUT THE BRAKE PEDAL DOES NOT STOP THE CAR. EVERYTHING THAT COULD BE CAUSING THE PEDAL TO LOWER TO THE FLOOR AND BE SLOW TO STOP THE VEHICLE HAS BEEN CHECKED MULTIPLE TIMES. PADS ARE GOOD, ROTORS ARE GOOD, BRAKE FLUID GOOD, NO LEAKS, BRAKE LINES ARE GOOD, NO AIR IN LINES, MASTER CYLINDER IS GOOD. ACCORDING TO SOCIAL MEDIA OUTLETS AND FORD FORUMS, THERE ARE HUNDREDS OF COMPLAINTS WITH THE SAME EXACT PROBLEM WITH THE SOFT BRAKE PEDAL AND FAILURE TO STOP THE VEHICLE. SO, THE QUESTION IS...WHY HAS THERE NOT BEEN A RECALL?

WHILE IN MOTION ON THE HIGHWAY, POWERSTERRING FAULT OCCURRED CAUSING THE POWER STEERING TO BECOME INACTIVE. THERE HAS BEEN A RECALL ON THE 2011 TO 2012 MODELS, WHICH I. ALSO BELIEVE THAT THE 2010 SHOULD HAVE ALSO BEEN INCLUDED. THIS IS A SAFETY HAZARD.

WHILE OPERATING VEHICLE, STEERING SYSTEM DISPLAYED ERROR ON DRIVER INFORMATION CENTER AND VEHICLE BECAME DIFFICULT TO STEER. LUCKILY WAS ABLE TO GET OFF THE ROAD WITH NO PERSONAL INJURY. DIAGNOSIS OF THE PROBLEM IS THAT THE ENTIRE RACK AND PINION STEERING ASSEMBLY MUST BE REPLACE BECAUSE OF A FAILURE OF THE ELECTRONIC MOTOR THAT IS NOT SERVICEABLE. THE REPAIR IS AN EXPENSIVE REPAIR AS THE REPLACEMENT UNIT IS EXPENSIVE. MY CONCERN IS THAT THIS IS A TRUE SAFETY ISSUE. MY RESEARCH SHOWS THAT FORD CHANGED THE STEERING ASSEMBLY PART WAY THROUGH THE PRODUCTION OF THIS MODEL YEAR. THIS IMPLIES THAT THEY KNEW THERE WAS AN ISSUE AND TOOK STEPS TO ADDRESS. THIS CHANGED ASSEMBLY WAS LATER USED ON THE REMAINING 2010 AND CARRIED THROUGH TO THE 2011 AND 2012 MODEL YEARS THAT WERE LATER RECALLED BECAUSE OF ISSUES WITH THIS STEERING ASSEMBLY. YOUR ORGANIZATION IDENTIFIED A SAFETY ISSUE WITH THE 2011 AND 2012 MODEL YEARS YET CHOSE TO IGNORE THE 2010 MODEL YEAR. THERE ARE THOUSANDS OF FAILURES ON THE 2010 MODEL YEAR. HELP ME UNDERSTAND THE RATIONALE FOR NOT CLASSIFYING THIS AS A SAFETY ISSUE.

WHILE DRIVING ON DRY PAVEMENT AND TRANSITIONING TO A DIRT ROAD, THE HCU UNIT HAS MALFUNCTIONED WHILE APPLYING THE BRAKES AND CAUSED MY VEHICLE TO HAVE NO BRAKES AND THE VEHICLE FAILED TO STOP. I WAS FORCED TO USE THE EMERGENCY BRAKE TO AVOID AN ACCIDENT. THIS CAUSED THE ENTIRE BRAKING SYSTEM TO FAIL AND THE VEHICLE HAS BEEN IN THE SHOP FOR OVER 7 BUSINESS DAYS WITH NO CONCRETE REPAIR IN SITE. TO DATE THE ESTIMATED COST FOR REPAIR NOT INCLUDING THE HCU IS $1,500 JUST IN LABOR TO TRY AND FIND THE ISSUE.

MY WIFE WAS DRIVING ON CITY STREETS AND WHILE THE VEHICLE WAS IN MOTION SHE ATTEMPTED TO MAKE A TURN AND THE ELECTRIC POWER STEERING STOPPED WORKING AND WAS UNABLE TO MAKE A SAFE TURN. SHE WAS NOT STRONG ENOUGH TO TURN THE WHEEL MANUALLY AND ALMOST CRASHED THE VEHICLE. THE FUSE TO THE POWER STEERING SYSTEM WAS BLOWN AND CONTINUED TO BLOW FUSSES AFTER DRIVING FURTHER. IT IS CURRENTLY AT THE FORD DEALERSHIP BEING LOOKED AT.

TAKATA RECALL EVERY FORD DEALERSHIPS THAT I CALL, THEY DON'T HAVE AIR BAGS TO REPLACE. I HAVE BEEN CALLING SINCE THIS PAST YEAR AND EVERY DEALER SAYS THAT THEY DON'T HAVE THE PART STOCK AND WILL CALL ME ONCE THEY GET IT. I HAVEN'T RECEIVED A CALL YET. I CALLED TODAY AND THEY SAID IT TAKES 3 WEEKS TO RECEIVE THE PART. THEY SAID I SHOULD TRY OTHER DEALERSHIPS. IT SEEMS LIKE THEY DON'T WANT TO REPLACE THE AIR BAG.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 19V001000 (AIR BAGS) AND 14E028000 (EQUIPMENT), BUT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS NOT NOTIFIED OF THE EQUIPMENT RECALL CAMPAIGN AND WAS CHECKING WITH THE MANUFACTURER. AUBURN FORD (1650 GRASS VALLEY HWY, AUBURN, CA 95603, (888) 823-6591) WAS CONTACTED AND WAS AWAITING A RESPONSE FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NOTICE OF POWER STEERING ASSIST FAULT AND ADVANCETRAC APPEARED ON DASH - POWER STEERING COMPLETELY DISAPPEARED MAKING CAR NEXT TO IMPOSSIBLE TO TURN/DRIVE. NO WARNING OCCURRED PRIOR TO POWER STEERING DISAPPEARING. OCCURRED WHEN VEHICLE WAS BOTH STATIONARY AND IN MOTION. OCCURRED ON CITY STREETS.

1700 REPAIR BILL SITTING AT QUINCY FORD DEALERSHIP UNABLE TO AFFORD TO PAY TO PICK CAR UP AFTER FIX. WENT OUT AFTER A RESET THEN AN AFTERMARKET AND NOW FORD PUT IN ONE. WAS ON HIGHWAY GOING 55