2010 FORD FUSION Complaints

INTERMITTENT POWER STEERING FAILURE. NO POWER ASSIST FAULT. SELF TEST DIAGNOSTIC CODE U2053 MOTOR FAILURE. THIS IS A CONTINUOUS MEMORY CODE. ON DEMAND SELF TEST IS A PASS CODE. CAN NOT DUPLICATE OR VERIFY. VISUAL INSPECTION WAS PERFORMED BY A CERTIFIED FORFOR TECHNICIAN INCLUDING WIRING HARNESS AND CONNECTOR INSPECTION NO PROBLEMS FOUND.I WAS DRIVING LOW SPEED AS THIS HAPPENED TWICE, I WAS ON A CITY STREET.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING SERVICE AND TRACTION WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED SHERIDAN FORD SALES (4001 KIRKWOOD HWY, WILMINGTON, DE 19808 (302) 999-0261) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE COST. THE CONTACT STATED THAT THE FAILURE CONTINUED AND THE VEHICLE PULLED TO THE RIGHT AND LEFT WHILE DRIVING VARIOUS SPEEDS. THE CONTACT HAD TO TURN OFF THE IGNITION, WAIT A FEW MOMENTS, AND RESTART THE VEHICLE IN ORDER FOR THE POWER STEERING TO RETURN TO NORMAL. THE CONTACT ATTEMPTED TO ADD POWER STEERING FLUID, BUT DISCOVERED THAT THE STEERING WAS ELECTRIC. SEVERAL MONTHS LATER, WHILE DRIVING OUT OF THE DRIVEWAY, THE VEHICLE BEGAN TO BOUNCE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRONT PASSENGER SIDE TIRE WAS TURNED INWARD. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S HOME AND, WHILE INSPECTING THE FRONT WHEELS, SHE NOTICED THAT THE FRONT DRIVER SIDE TIE ROD WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE CONTACT PURCHASED THE VEHICLE, HE WAS INFORMED OF NHTSA CAMPAIGN NUMBERS: 15V593000 (FUEL SYSTEM, GASOLINE) AND 16V384000 (AIR BAGS). THE DEALER (SHEEHY FORD OF MARLOW HEIGHTS, 5000 AUTH RD, SUITLAND, MD 20746, (800) 640-5368) WAS CONTACTED TO DETERMINE WHEN THE VEHICLE MAY BE SCHEDULED FOR THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ATTEMPTING TO TAKE OFF THE FRONT DRIVER'S SIDE SEAT BELT, IT FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RETRACTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST AS THE WARRANTY WOULD NOT COVER THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

I RECEIVED A POWER STEERING ASSIST FAILURE ON THE DASH READOUT WHILE BACKING UP IN A PARKING STRUCTURE. STEERING LOCKED UP AND COULD NOT TURN STEERING WHEEL OR CHANGE DIRECTIONS. I WAS ABLE TO RESET IT BY TURNING OFF AND ON THE IGNITION. LUCKILY THIS DIDN'T HAPPEN WHILE DRIVING. TWO DAYS LATER I WAS ABLE TO GET THE VEHICLE TO FORD SERVICE CENTER. FORD DEALERSHIP LATER DIAGNOSED THIS TO RACK AND PINION NEEDING REPLACEMENT AT $1700 PARTS AND LABOR. THEY CLAIMED THEY COULD GET THE FAULT TO REOCCUR WHILE MONITORING THE COMPUTER PORT. SEEM LIKE A SAFETY ISSUE TO ME. CAR IS A 2010 AND HAS 118K MILES. THE SERVICE MANAGER AND WORKERS WERE VERY CONCERNED THAT WE DROVE THE CAR TOT HE DEALERSHIP. THEY KNOW OF THESE ISSUES AND REFUSE TO ACKNOWLEDGE ANY ASSISTANCE TO THE CONSUMER WITH WARRANTY OR RECALL. I GUESS WE NEED A FEW MORE DEAD HUMANS BEFORE THEY TAKE NOTICE.

TAKATA RECALL NOTIFIED OVER A YEAR AGO - NO ACTION TAKEN YET. DEALER REFUSES TO DISCONNECT THE AIR BAG. I HAVE LOST THE USE OF THE PASSENGER SEAT IN MY CAR. YOU NEED TO HAVE CONGRESS OR SOMEONE AUTHORIZE DISCONNECTION OF THE AIR BAG. THIS IS RIDICULOUS. BETTER YET - REPLACE THE [XXX] AIR BAG NOW!! I'M SURE FORD COULD FIND SOME ALTERNATE PRODUCT TO REPLACE THIS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PARKWAY FORD DEALER (2104 PETERS CREEK PKWY, WINSTON SALEM, NC 27127) WHO STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR AND THEY WOULD CALL THE CONTACT WHEN THE PART BECAME AVAILABLE. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY WERE WORKING WITH A NEW SUPPLIER OF THE AIR BAG AND THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THERE WAS NO TIMEFRAME ON WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"POWER STEERING ASSIST FAULT" MY 2010 FORD FUSION CONTINUES TO LOOSE POWER STEERING AT RANDOM TIMES AND WITH NO NOTICE. THIS HAS OCCURRED AFTER STARTING AND PULLING AWAY, AFTER BEING ON THE ROAD AT A STOP LIGHT OR DRIVING. THE BIGGEST FEAR IS WHILE DRIVING ALL OF A SUDDEN NO POWER STEERING AND A "POWER STEERING ASSIST FAULT" APPEARS IN THE CENTER OF MY INSTRUMENT PANEL WITH ENDLESS RINGING OF A QUICK CHIME. REGARDLESS, OF MY LOCATION ON ANY ROAD I CAN NOT STEER THE CAR. I MUST STOP CAR PLACE IN PARK TURN THE KEY OFF AND AND RESTART THE CAR. THIS MAY NOT HAPPEN AGAIN FOR A DAY, WEEK, YEAR MAKING IT IMPOSSIBLE TO DUPLICATE AT THE DEALERS. NO CODES ARE THROWN BY THE COMPUTER FOR READING. REPEAT VISITS TO THE DEALER HAVE BEEN IN VAIN. THIS HAS BEEN HAPPENING RANDOMLY FOR FIVE YEARS. ALTHOUGH IT HAS GOTTEN TO BE AT MINIMUM TWO TIMES WEEK. THIS WEEK THREE TIMES IN ONE DAY. THE CAR NOW HAS 52,002 MILES. MAINTENANCE IS ON REGULAR TIME SCHEDULES AND MY ONLY MEANS OF TRANSPORTATION. NOW I AM TOLD THAT A FIX JUST SHORT OF $1700.00 IS NEEDED TO MAKE MY CAR SAFE. THIS MODEL CAR IS WELL DOCUMENTED ITSELF THROUGH THE DEALERSHIP. THE INTERNET IS NOW FULL OF SAME COMPLAINTS. NO ONE SHOULD BE DRIVING THESE CARS. I BOUGHT THE CAR INSPECTED FROM A DEALER AND BY NO FAULT OF MY OWN I AM HELD RANSOMED TO PAY OR PARK THE VEHICLE. FORD SHOULD BE HELD ACCOUNTABLE TO THE FULLEST AND MAKE RECALLS TO CORRECT THESE ISSUES AND REIMBURSE ANYONE THAT HAS DOCUMENTED REPAIR BILLS FOR SUCH REPAIR. THIS IS A FALSE SENSE OF SAFETY FOR MANY VEHICLES TO INCLUDE 2010-2013 VEHICLES PROVING THAT FORD FAILED TO DISCLOSE THESE PROBLEMS TO THE CONSUMER PUTTING MILLIONS OF OWNERS AND OTHER HIGHWAY USERS AT RISK. NHTSA PLEASE HELP!

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD ASSIST WITH REPLACING THE PARTS USED FOR THE PREVIOUS REPAIR. THE CONTACT FELT AS IF THE REPAIRED PART WAS DEFECTIVE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

TAKATA RECALL. RECEIVED SAFETY RECALL NOTICE 16S26/NHTSA RECALL NOTICE 16V-384 IN JULY 2016! STILL WAITING FOR REPLACEMENT PASSENGER INFLATOR.!