2010 FORD FUSION Complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN AND THE "SERVICE POWER STEERING NOW" WARNING MESSAGE APPEARED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SPOKE WITH FIVE STAR FORD (6618 NE LOOP 820, NORTH RICHLAND HILLS, TX 76180) WHO STATED THAT THERE WAS NO RECALL ON THE POWER STEERING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, FILED A REPORT, AND REFERRED THE CONTACT TO NHTSA TO MAKE A COMPLAINT AND CHECK FOR INVESTIGATIONS. THE APPROXIMATE FAILURE MILEAGE WAS 116,097.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WILLS POINTE FORD (903-873-2511 LOCATED AT 136 E SOUTH COMMERCE ST, WILLS POINT, TX 75169) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE AT A STOP, THE VEHICLE JERKED AND TENDED TO SURGE. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED WHEN THE FUEL TANK WAS FULL. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURES RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (DELEHANTY FORD IN FLUSHING, MI) WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE AND THE CHARCOAL CANISTER NEEDED TO BE REPLACED. THE TECHNICIAN STATED THAT THE PURGE VALVE CAUSED FUEL TO LEAK INTO THE CHARCOAL CANISTER. THE DEALER STATED THAT THE FAILURE WAS REPAIRED IN 2015 PER AN UNKNOWN RECALL AND THE CONTACT WOULD BE RESPONSIBLE FOR ANY FUTURE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AGREED WITH THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN SEARCH SHOWED ONE OPEN RECALL: NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 157,000. PARTS DISTRIBUTION DISCONNECT.

STARTED TO NOTICE THAT BOTH DRIVER AND PASSENGER SIDE DOORS WERE STICKING WHEN TRYING TO GET OUT OF THE VEHICLE THEN IT BEGAN TO HAPPEN FROM THE OUTSIDE TOO WHEN TRYING TO GET INTO THE VEHICLE. THEN ON 8/2/2017, HAD DROVE VEHICLE AND PARKED IT IN A PARKING LOT AND THE DRIVER SIDE INSIDE DOOR LATCH MADE A SNAPPING NOISE WHEN TRYING TO GET OUT OF CAR. HAD TO REACH OUT AND PULL HANDLE FROM OUTSIDE JUST TO GET OUT OF CAR. THEN WENT TO GET BACK INTO CAR AND THE LEVER WORKED FROM OUTSIDE BUT THEN DRIVER SIDE DOOR SWUNG OPEN AND ALMOST HIT THE PARKED CAR NEXT TO US WHEN WE WENT TO PULL OUT. LIKE I SAID PASSENGER SIDE DOOR IS DOING SAME THING. THIS COULD CAUSE SOMEONE TO GET TRAPPED IN THEIR CAR AFTER AN ACCIDENT OR GOT FORBID THE CAR WOULD CATCH ON FIRE AND OCCUPANTS OF THE CAR WOULD NOT BE ABLE TO GET OUT.

STEERING CODES ERROR "POWER STEERING ASSIST FAULT", THEN I LOSE COMPLETE STEERING. VEHICLE THEN BECOMES VERY HARD TO CONTROL AND STEER.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TWO DEALERS (DON BOHN FORD 3737 LAPALCO BLVD, HARVEY, LA 70058 (504) 347-7000) AND (VETERANS FORD 3724 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002 (504) 887-8410) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT OWNERS WOULD RECEIVE A SECOND NOTICE WHEN REMEDY PARTS BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ELECTRONIC POWER STEERING SYSTEM FAILURE. VERY HAD TO STEER CAR AT ANY POINT OF TURNING THE WHEEL.

WAS DRIVING AND POWER STEERING WENT OUT AND THE FOLLOWING TWO LIGHTS POPPED UP, "SERVICE ADVANCE TRAC AND SERVICE POWER STEERING NOW

DRIVING DOWN THE STREET WHEN WE LOST ALL POWER STEERING ALMOST HITTING CAR BY NOT BEEN ABLE TO TURN.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE NOTIFICATION IN JULY OF 2016. THE DEALER AND MANUFACTURER WERE NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.