2010 FORD FUSION Complaints

WHILE DRIVING AT HIGHWAY SPEED WITH CRUISE CONTROL ENGAGED, THE CRUISE CONTROL DE-ACTIVATES, THE CHECK ENGINE LIGHT COMES ON, AND THE WRENCH ICON COMES ON AT THE INSTRUMENT PANEL. THE ENGINE BEGINS TO RUN VERY ROUGH, SURGING, THEN SLOWING DOWN, AND THE CRUISE CONTROL CANNOT BE RE-ENGAGED. THE THROTTLE BODY WAS REPLACED BY THE FORD DEALER 18 MONTHS AGO, AND THE CONDITION THAT EXISTS NOW WAS THE SAME THAT EXISTED PRIOR TO THE THROTTLE BODY BEING REPLACED 18 MONTHS AGO. VEHICLE CURRENTLY HAS LESS THAN 68,000 MILES. FUEL ECONOMY IS 20% LOWER THAN NORMAL. IT IS FRIGHTENING TO ATTEMPT TO PASS ON 2-LANE ROADS, BECAUSE YOU NEVER KNOW WHEN THE ENGINE WILL SPUTTER. THIS STARTED OCCURRING OCCASIONALLY IN MID-JUNE, 2017, AND NOW OCCURS EVERY TIME YOU DRIVE THE CAR. CODE THAT WAS STORED WAS P2119, "THROTTLE BODY RANGE."

TAKATA RECALL. I RECEIVED NOTICE JUNE 1, 2016 OF A SAFETY RECALL FOR THE PASSENGER SIDE AIRBAG. I HAVE QUERIED OUR LOCAL FORD DEALERSHIP (AS WELL AS OTHER DEALERSHIPS IN THE DALLAS AREA) AND HAVE BEEN GIVEN NO INFORMATION AS TO WHEN THIS SAFETY ITEM WILL BE RESOLVED. I HAVE BEEN TOLD BY THE LOCAL FORD SERVICE MANAGER THAT THERE APPEARS TO BE NO REAL URGENCY TO REPLACE THIS AIRBAG DUE TO COST (IT IS LESS COSTLY TO DEAL WITH LAWSUITS THAN WITH REPLACEMENT). I WAS TOLD BY THE SALES DIRECTOR AT THE SAME DEALERSHIP THAT THEY WOULD BUY MY CAR AT BLACK BOOK VALUE AS TRADE-IN ON ANOTHER VEHICLE. WHEN I ASKED WHAT WOULD BE DONE WITH MY FUSION I WAS ADVISED THAT IT WOULD BE SOLD SOMEWHERE OUT OF THE US WHERE THERE ARE NO RECALL CONCERNS.

STEERING COLUMN MAKES A RUBBING NOISE WHEN TURNING AT SLOW SPEEDS (<5 MPH). SOUND IS LESS AT HIGHER SPEEDS. FORD DEALER SAYS TO REPLACE STEERING UNIT DUE TO POSSIBLE POWER STEERING ASSIST FAILURE ($1600) AND A POWER STEERING ASSIST FAIL COULD RESULT IN LOSS OF STEERING AND A CRASH. THIS SOUNDS LIKE IT SHOULD FALL UNDER THE POWER STEERING ASSIST RECALL FOR THE 2011+ FUSIONS.

WHILE I WAS DRIVING AN INDICATOR APPEARED IN THE "MESSAGE CENTER" INDICATING "POWER STEERING FAULT". I CONTINUED MY ROUTE TO WORK WITH NO PROBLEM STEERING AT THAT TIME. AFTER WORK, I GOT INTO MY VEHICLE TURNED ON THE IGNITION AND BEGIN TO TURN TO GET OUT OF THE PARKING SPACE. AT THAT POINT STEERING BECAME VERY HARD, THEN ANOTHER INDICATOR APPEARED STATING "SERVICE POWER STEERING NOW". NOT KNOWING THAT THIS VEHICLE DOES NOT HAVE A RESERVOIR FOR POWER STEERING FLUID, I DROVE TO THE NEAREST AUTO STORE TO PURCHASE POWER STEERING FLUID. AFTER RETURNING TO MY VEHICLE & LOOKING AT THE MANUAL I THEN FOUND OUT MY VEHICLE DOES NOT TAKE FLUID FOR POWER STEERING. I THEN CONTACTED MY DEALERSHIP WHERE I PURCHASED MY VEHICLE TO SEE IF THIS IS UNDER WARRANTY DUE TO I JUST PURCHASED THE VEHICLE IN SEPTEMBER 2016. HOPEFULLY IT IS BECAUSE THIS IS VERY DANGEROUS.

TAKATA RECALL -- IT IS ONE YEAR SINCE THE RECALL WAS ISSUED. FORD STATED TODAY THAT STILL DON'T HAVE ANY INFLATORS IN MANUFACTURE FOR REPLACEMENT. THE CAR WILL BE PAST ITS LIFESPAN BEFORE THE RECALL IS COMPLETE MEANWHILE ANY PASSENGER IN THE CAR IS AT RISK. THIS IS AN UNSATISFACTORY RESPONSE TO A MAJOR SAFETY RISK. NOTHING HAS HAPPENED YET!

I HAVE A 2010 FORD FUSION WITH LESS THAN 80K MILES ON IT. THE POWER STEERING WENT OUT ON THIS VEHICLE WHILE MY WIFE WAS DRIVING WITH OUR 3 YEAR OLD IN THE BACKSEAT. SHE WAS BARELY ABLE TO GET IT OFF THE ROAD, AS WELL AS RETURN THE VEHICLE HOME. THIS IS EXTREMELY DANGEROUS! THE ONLY WARNING LIGHT THAT TURNED ON WAS THE SERVICE POWER STEERING MESSAGE AND THE SERVICE ADVANCETRAK MESSAGE. I TOOK THE VEHICLE TO MY MECHANIC THEY WERE ABLE TO SEE TROUBLE CODES, AND CLEARED THEM. THE DROVE THE VEHICLE ABOUT 15 MILES AND WERE NOT ABLE TO REPLICATE THE PROBLEM. WE PICKED UP THE VEHICLE 7/11/17 AND DROVE 15 MILES HOME AND LEFT FOR THE NIGHT. 7/12/15 THE MORNING OF, MY WIFE PROCEEDED TO DRIVE THE VEHICLE 3 MILES AND SURE ENOUGH SAME PROBLEM HAPPENED TO HER WHILE DRIVING. FOR THE LIFE OF ME I CANNOT UNDERSTAND THIS ISSUE. WHY IS THERE A RECALL FOR THE 2011 VEHICLES BUT NOT FOR 2010, WHICH FROM MY UNDERSTANDING IS WHAT SPARKED THE ENTIRE RECALL PERIOD. FORD NEEDS TO REMEDY THIS ISSUE, OR PROVIDE A FIX FOR THE VEHICLE.

I WAS PULLING OUT MY DRIVEWAY AND COULDN'T STEER MY CAR. I PUT IT IN PARK, TURNED THE IGNITION OFF AND RESTARTED THE CAR. THIS TIME, NO ISSUES. WEEKS LATER, I'M DRIVING DOWN THE STREET AND GET A WARNING FOLLOWED BY LOSS OF POWER STEERING WHEN EXITING AND MAKING A TURN. CONTACTED A FORD DEALER, GAVE MY VIN#, ONLY TO FIND OUT THERE IS NO RECALL ON THIS, THAT IT HAS BEEN "RESET", AND THAT TO HAVE IT FIXED, I WILL HAVE TO PAY OUT OF POCKET. WHY HASN'T FORD RECALLED THIS ISSUE? IT IS EXTREMELY DANGEROUS TO LOOSE POWER STEERING WHILE DRIVING!!

I CRANKED UP MY CAR IN MY DRIVEWAY AND THE POWER STEERING ASSIST FAULT LIGHT CAME ON. I HAD NO POWER STEERING. I RESET IT BY TURNING THE ENGINE OFF AND THEN BACK ON. I DID THIS SINCE FEBRUARY BUT NOW TURNING THE ENGINE OFF AND ON NO LONGER RESETS IT. APPARENTLY, THERE IS NO RECALL FOR THIS AND I WAS QUOTED A PRICE OF $1599 TO INSTALL A NEW RACK. .

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO VISTA FORD LINCOLN (LOCATED AT 21504 VENTURA BLVD WOODLAND HILLS, CA 91364 866-733-7153) WHO STATED THAT REMEDY PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HAVE FOUND AN OPEN RECALL INVESTIGATION ON THE ELECTRONIC POWER STEERING FOR 2010 -2012 FORD FUSION AND NOW I AM SEEING MORE AND MORE PEOPLE WITH THE SAME ISSUE. I HAVE JUST HAD THE ISSUE WITH MY SYSTEM LOCKING UP WITH NO WARNING/ NO WARNING LIGHTS NOTHING .MY CAR IS IN MY DRIVE WAY WITH POWER STEERING ASSIST FAULT. I HAVE A SIBLING WHO HAS THE SAME CAR AS I DO WITH THE SAME PROBLEM THIS IS A KNOWN ISSUE WITH THESE MODELS WHY HASNT ANYTHING BEEN DONE! YOU HAVE AN OPEN INVESTIGATION !!! I HAVE SMALL CHILDREN AND I COMMUTE TO WORK I OR MY CHILDREN COULD HAVE BEEN HURT !