2010 FORD FUSION Complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHNSON CITY FORD FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000. UPDATED 08/24/17*LJ *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER (BERKELEY FORD, 1511 US-52, MONCKS CORNER, SC 29461, (843) 761-8284) WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/08/17*LJ *JS

SHORTLY AFTER TURNING MY CAR ON, WHILE STILL STATIONARY, A CHIME WENT OF AND MY DASH DISPLAY READ "POWER STEERING ASSIST FAULT" AND I HAD NO POWER STEERING IN THE CAR. I SHUT THE VEHICLE OFF AND TURNED IT BACK ON, AT WHICH POINT THE POWER STEERING BEGAN TO WORK AGAIN. AFTER TAKING TO MY LOCAL FORD DEALERSHIP, IT IS DIAGNOSED THAT A NEW POWERING STEERING RACK IS NECESSARY AS IT IS UNKNOWN IF/WHEN THE POWER STEERING WILL QUIT FUNCTIONING (STATIONARY, DRIVING, TURNING, ETC). ORIGINALLY REPORTED THIS AS A "UNKNOWN/OTHER" ISSUE, THE SERVICE DEPARTMENT SAID TO REPORT IT AS A "STEERING ISSUE". OTHER COMPLAINT IS UNDER TRACKING # 10993921.

COMPLETE POWER STEERING FAILURE. ALMOST CAUSED AN ACCIDENT. POWER STEERING ASSIST CODE SHOWING UP ON VEHICLE.

SHORTLY AFTER STARTING MY CAR I RECEIVED THE WARNING "POWER STEERING ASSIST FAULT" AND MY POWER STEERING WOULD NOT WORK. THIS WAS RECALLED ON THE 2011-2012 MODELS BUT THE 2010 WAS LEFT OUT, HOWEVER THE PROBLEM EXISTS IN THIS MODEL TOO. I NOW CANNOT DRIVE THE VEHICLE AS IT IS UNSAFE TO HAVE THE POWER STEERING GO OUT AT A MOMENTS NOTICE

POWER STEERING FAILED AFTER STARTING THE VEHICLE. VEHICLE WAS STATIONARY, BUT THE POWER STEERING FAILED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART FOR THE REMEDY WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE HEMBORG FORD LOCATED IN NORCO, CA WAS NOTIFIED AT PHONE NUMBER: 951-267-5190 AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL HAS BEEN IN EFFECT FOR OVER ONE YEAR ON THIS VEHICLE, BUT THE LOCAL FORD DEALER KEEPS SAYING THAT THEY DO NOT HAVE ANY PARTS TO MAKE THE REPAIRS. IS FORD JUST WAITING FOR US TO HAVE AN ACCIDENT OR GET RID OF THE CAR DUE TO OLD AGE? WE BELIEVE THAT FORD IS JUST STALLING SO THAT THEY WILL NOT HAVE TO MAKE REPAIRS.

POWER STEERING ASSIST FAILURE. TOTAL POWER STEERING LOSS. WHILE DRIVING IN PARKING LOT WITH WALKING PEDESTRIANS INCLUDING CHILDREN. FORD HAS RECALL 15N01 IN EFFECT BUT NOT FOR 2010 FUSION PART AE523504EERM. VIN [XXX]. MY LOCAL FORD DEALER IS NOW REPLACING POWER STEERING GEAR ASSEMBLY $1500 MY COST WHEREAS IT SHOULD BE UNDER RECALL 15N01 AT NO CHARGE (PARTS AND LABOR) TO THE VEHICLE OWNER. HOW CAN FORD BASE A START AND STOP RECALL BASED ON YEAR VERSE PART SPECIFIC SAFETY CATASTROPHIC FAILURE? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AT LITHIA FORD LINCOLN OF FRESNO, (559) 777-6952, WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED, BUT THE CONTACT DID NOT RECEIVE A RESPONSE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.